Is Shawbrook Bank or ICICI Bank UK better for your small business?
Below we look at both Shawbrook Bank and ICICI Bank UK reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Shawbrook Bank vs ICICI Bank UK Trustpilot Reviews
Shawbrook Bank | ICICI Bank UK | |
Trustpilot Review Score (out of 5) | 4.7 | 2.7 |
Percent 5-Star Reviews | 85% | 18% |
Percent 1- Star Reviews | 7% | 74% |
Total Number of Reviews | 10,747 | 23 |
https://www.trustpilot.com/review/www.shawbrook.co.uk
https://www.trustpilot.com/review/www.icicibank.co.uk
Shawbrook Bank vs ICICI Bank UK App Reviews
Shawbrook Bank | ICICI Bank UK | |
iPhone Review Score (out of 5) | No Rating | 2.7 |
Number of iPhone Reviews | No Reviews | 237 |
Android Review Score (out of 5) | No Rating | 4 |
Number of Android Reviews | No Reviews | 684 |
https://www.apple.com/uk/app-store/
https://apps.apple.com/gb/app/icici-bank-uk-imobile/id1223898732
Shawbrook Bank vs ICICI Bank UK Account Fees & Charges
Shawbrook Bank | ICICI Bank UK | |
Free Business Bank Account | No | No |
Free Business Account Term Length | NA | NA |
Cheapest Monthly Account Fee | Free | £5 |
Most Expensive Monthly Account Fee | £12 | £15 |
Electronic Payment Cost (in/out) | Free | 25p |
Cash Payments Cost (in/out) | Free | £5 per £1,000 / free |
Cheques (in/out) | Free | £1 |
CHAPS Payments Cost | £35 | £20 |
SEPA Payments Cost | No | No |
Shawbrook Bank vs ICICI Bank UK Business Savings Rates
Shawbrook Bank | ICICI Bank UK | |
Types of Business Savings Accounts | Easy Access, Fixed Rate, Notice Accounts | Business Savings Account, Business Fixed Deposit |
Lowest Savings Rate (AER) | 3.66% | 2.85% |
Maximum Savings Rate (AER) | 5.03% | 4.50% |
Minimum Savings Amount | £1,000 | £1 |
Interest Paid On Foreign Currencies | No | Yes |
Shawbrook Bank vs ICICI Bank UK Account Opening Times
Shawbrook Bank | ICICI Bank UK | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 5 Working days | 2 Working days |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | No | Yes |
Shawbrook Bank vs ICICI Bank UK Features & Account Types


Shawbrook Bank | ICICI Bank UK | |
Business Current Account | No | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | None | Mastercard |
Online Banking | Yes | Yes |
Mobile Banking | No | Yes |
In Person/Branch Banking | No | Yes |
Branch Locations | Limited locations accross the UK | London, Birmingham and Manchester |
Shawbrook Bank vs ICICI Bank UK Customer Support Options
Shawbrook Bank | ICICI Bank UK | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | No | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | No | Yes |
Shawbrook Bank vs ICICI Bank UK Foreign Currency Accounts
Shawbrook Bank | ICICI Bank UK | |
US Dollar (USD) Bank Accounts | No | Yes |
Euro (EUR) Bank Accounts | No | Yes |
Other Currencies Available: | No |
|
Other Business Services From Shawbrook Bank and ICICI Bank UK


Shawbrook Bank | ICICI Bank UK | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | No | No |
Free Accounting Software | No | No |
Shawbrook Bank vs ICICI Bank UK Banking Basics
Shawbrook Bank | ICICI Bank UK | |
Bank Type | Challenger | Foreign Bank |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 204574 | 223268 |
Website | Shawbrook Bank Website | ICICI Bank UK Website |
Common Comparison Questions
Does Shawbrook Bank or ICICI Bank UK have better customer reviews?
Shawbrook Bank scores 4.7 out of 5 based 10,747 Trustpilot reviews. Of these reviews 85% are 5-star and 7% are 1-star.
Whereas, ICICI Bank UK scores 2.7 out of 5 based 23 Trustpilot reviews. Of which 18% are 5-star and 74% are 1-star.
Does Shawbrook Bank or ICICI Bank UK have a better App?
Shawbrook Bank’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
In comparison, ICICI Bank UK’s iPhone App is rated 2.7 out of 5 based on 237 reviews. And it’s Android App is rated 4 out of 5 based on 684 reviews.
Does Shawbrook Bank or ICICI Bank UK have better business savings rates?
Shawbrook Bank offers the following types of business savings accounts: Easy Access, Fixed Rate, Notice Accounts with interest rates ranging from 3.66% to 5.03%. (AER)
In contrast, ICICI Bank UK offers Business Savings Account, Business Fixed Deposit accounts with interest rates ranging from 2.85% to 4.50% (AER).
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For other business bank accounts see our guide here.