Is Shawbrook Bank or Cynergy Bank better for your small business?
Below we look at both Shawbrook Bank and Cynergy Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Shawbrook Bank vs Cynergy Bank Trustpilot Reviews
Shawbrook Bank | Cynergy Bank | |
Trustpilot Review Score (out of 5) | 4.7 | 4 |
Percent 5-Star Reviews | 85% | 58% |
Percent 1- Star Reviews | 7% | 27% |
Total Number of Reviews | 10,747 | 2,235 |
https://www.trustpilot.com/review/www.shawbrook.co.uk
https://www.trustpilot.com/review/cynergybank.co.uk
Shawbrook Bank vs Cynergy Bank App Reviews
Shawbrook Bank | Cynergy Bank | |
iPhone Review Score (out of 5) | No Rating | 1.5 |
Number of iPhone Reviews | No Reviews | 350 |
Android Review Score (out of 5) | No Rating | 1.7 |
Number of Android Reviews | No Reviews | 449 |
https://www.apple.com/uk/app-store/
https://apps.apple.com/gb/app/cynergy-bank-authenticator/id1497728953
Shawbrook Bank vs Cynergy Bank Account Fees & Charges
Shawbrook Bank | Cynergy Bank | |
Free Business Bank Account | No | Yes |
Free Business Account Term Length | NA | 12 Months |
Cheapest Monthly Account Fee | Free | £25 |
Most Expensive Monthly Account Fee | £12 | £25 |
Electronic Payment Cost (in/out) | Free | 35p |
Cash Payments Cost (in/out) | Free | 65p per £100 |
Cheques (in/out) | Free | 30p / 78p |
CHAPS Payments Cost | £35 | £25 |
SEPA Payments Cost | No | £6 |
Shawbrook Bank vs Cynergy Bank Business Savings Rates
Shawbrook Bank | Cynergy Bank | |
Types of Business Savings Accounts | Easy Access, Fixed Rate, Notice Accounts | Business Saver |
Lowest Savings Rate (AER) | 3.66% | 4.00% |
Maximum Savings Rate (AER) | 5.03% | 4.00% |
Minimum Savings Amount | £1,000 | £1 |
Interest Paid On Foreign Currencies | No | Yes |
Shawbrook Bank vs Cynergy Bank Account Opening Times
Shawbrook Bank | Cynergy Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 5 Working days | 15 minutes |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | No | Yes |
Shawbrook Bank vs Cynergy Bank Features & Account Types


Shawbrook Bank | Cynergy Bank | |
Business Current Account | No | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | No |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | None | Visa |
Online Banking | Yes | Yes |
Mobile Banking | No | Yes |
In Person/Branch Banking | No | Yes |
Branch Locations | Limited locations accross the UK | London, Redhill, Birmingham, Manchester and Glasgow |
Shawbrook Bank vs Cynergy Bank Customer Support Options
Shawbrook Bank | Cynergy Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | No | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | No | Yes |
Shawbrook Bank vs Cynergy Bank Foreign Currency Accounts
Shawbrook Bank | Cynergy Bank | |
US Dollar (USD) Bank Accounts | No | No |
Euro (EUR) Bank Accounts | No | Yes |
Other Currencies Available: | No | No |
Other Business Services From Shawbrook Bank and Cynergy Bank


Shawbrook Bank | Cynergy Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | No | No |
Free Accounting Software | No | No |
Shawbrook Bank vs Cynergy Bank Banking Basics
Shawbrook Bank | Cynergy Bank | |
Bank Type | Challenger | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 204574 | 575105 |
Website | Shawbrook Bank Website | Cynergy Bank Website |
Common Comparison Questions
Does Shawbrook Bank or Cynergy Bank have better customer reviews?
Shawbrook Bank scores 4.7 out of 5 based 10,747 Trustpilot reviews. Of these reviews 85% are 5-star and 7% are 1-star.
Whereas, Cynergy Bank scores 4 out of 5 based 2,235 Trustpilot reviews. Of which 58% are 5-star and 27% are 1-star.
Does Shawbrook Bank or Cynergy Bank have a better App?
Shawbrook Bank’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
In comparison, Cynergy Bank’s iPhone App is rated 1.5 out of 5 based on 350 reviews. And it’s Android App is rated 1.7 out of 5 based on 449 reviews.
Does Shawbrook Bank or Cynergy Bank have better business savings rates?
Shawbrook Bank offers the following types of business savings accounts: Easy Access, Fixed Rate, Notice Accounts with interest rates ranging from 3.66% to 5.03%. (AER)
In contrast, Cynergy Bank offers Business Saver accounts with interest rates ranging from 4.00% to 4.00% (AER).
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For other business bank accounts see our guide here.