Merchant Machine

Shawbrook Bank VS Cynergy Bank: Business Banking Review & Fee Comparison


By: Ian Wright | Last Updated: May 22, 2025

Is Shawbrook Bank or Cynergy Bank better for your small business?



Compare UK Business Bank Accounts

Powered By BusinessBankAccounts.co.uk



Below we look at both Shawbrook Bank and Cynergy Bank reviews on Trustpilot along with their App reviews from Apple and Google.

We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.

Shawbrook Bank Homepage
Shawbrook Bank Homepage


Cynergy Bank Homepage
Cynergy Bank Homepage
 

Shawbrook Bank vs Cynergy Bank Trustpilot Reviews

Shawbrook BankCynergy Bank
Trustpilot Review Score (out of 5)4.74
Percent 5-Star Reviews85%58%
Percent 1- Star Reviews7%27%
Total Number of Reviews10,7472,235
Sources:
https://www.trustpilot.com/review/www.shawbrook.co.uk
https://www.trustpilot.com/review/cynergybank.co.uk

Shawbrook Bank vs Cynergy Bank App Reviews

Shawbrook BankCynergy Bank
iPhone Review Score (out of 5)No Rating1.5
Number of iPhone ReviewsNo Reviews350
Android Review Score (out of 5)No Rating1.7
Number of Android ReviewsNo Reviews449
Sources:
https://www.apple.com/uk/app-store/
https://apps.apple.com/gb/app/cynergy-bank-authenticator/id1497728953

Shawbrook Bank vs Cynergy Bank Account Fees & Charges

Shawbrook BankCynergy Bank
Free Business Bank AccountNoYes
Free Business Account Term LengthNA12 Months
Cheapest Monthly Account FeeFree£25
Most Expensive Monthly Account Fee£12£25
Electronic Payment Cost (in/out)Free35p
Cash Payments Cost (in/out)Free65p per £100
Cheques (in/out)Free30p / 78p
CHAPS Payments Cost£35£25
SEPA Payments CostNo£6

Shawbrook Bank vs Cynergy Bank Business Savings Rates

Shawbrook BankCynergy Bank
Types of Business Savings AccountsEasy Access, Fixed Rate, Notice AccountsBusiness Saver
Lowest Savings Rate (AER)3.66%4.00%
Maximum Savings Rate (AER)5.03%4.00%
Minimum Savings Amount£1,000£1
Interest Paid On Foreign CurrenciesNoYes
 

Shawbrook Bank vs Cynergy Bank Account Opening Times

Shawbrook BankCynergy Bank
Can You Apply Online?YesYes
How Long Does Opening An
Account Typically Take?
5 Working days15 minutes
Do They Check Your Credit?YesYes
Current Account Switch ServiceNoYes

Shawbrook Bank vs Cynergy Bank Features & Account Types

Shawbrook Bank Account Types
Shawbrook Bank Features & Account Types


Cynergy Bank Account Types
Cynergy Bank Features & Account Types


Shawbrook BankCynergy Bank
Business Current AccountNoYes
Business Savings AccountYesYes
Business Credit CardYesYes
Business OverdraftYesYes
Accounts For StartupsYesYes
Accounts For CharitiesYesNo
Accounts For Sole TradersYesYes
Joint Business Accounts AvailableYesYes
Card TypeNoneVisa
Online BankingYesYes
Mobile BankingNoYes
In Person/Branch BankingNoYes
Branch LocationsLimited locations accross the UKLondon, Redhill, Birmingham, Manchester and Glasgow

Shawbrook Bank vs Cynergy Bank Customer Support Options

Shawbrook BankCynergy Bank
Phone Support AvailableYesYes
Email Support AvailableYesYes
App Based Support NoYes
Web Based SupportYesYes
In person Customer SupportNoYes

Shawbrook Bank vs Cynergy Bank Foreign Currency Accounts

Shawbrook BankCynergy Bank
US Dollar (USD) Bank AccountsNoNo
Euro (EUR) Bank AccountsNoYes
Other Currencies Available:NoNo

Other Business Services From Shawbrook Bank and Cynergy Bank

Shawbrook Bank Account Types
Other Shawbrook Bank Services


Cynergy Bank Account Types
Other Cynergy Bank Services


Shawbrook BankCynergy Bank
Business LoansYesYes
Commercial MortgagesYesYes
Invoice FinancingYesYes
International PaymentsYesYes
Merchant Payment ServicesYesNo
Card MachinesNoNo
Free Accounting SoftwareNoNo

Shawbrook Bank vs Cynergy Bank Banking Basics

Shawbrook BankCynergy Bank
Bank TypeChallengerChallenger
FSCS ProtectionYes, up to £85,000Yes, up to £85,000
FCA Number204574575105
WebsiteShawbrook Bank WebsiteCynergy Bank Website

Common Comparison Questions

Does Shawbrook Bank or Cynergy Bank have better customer reviews?

Shawbrook Bank scores 4.7 out of 5 based 10,747 Trustpilot reviews. Of these reviews 85% are 5-star and 7% are 1-star.

Whereas, Cynergy Bank scores 4 out of 5 based 2,235 Trustpilot reviews. Of which 58% are 5-star and 27% are 1-star.

Does Shawbrook Bank or Cynergy Bank have a better App?

Shawbrook Bank’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.

In comparison, Cynergy Bank’s iPhone App is rated 1.5 out of 5 based on 350 reviews. And it’s Android App is rated 1.7 out of 5 based on 449 reviews.

Does Shawbrook Bank or Cynergy Bank have better business savings rates?

Shawbrook Bank offers the following types of business savings accounts: Easy Access, Fixed Rate, Notice Accounts with interest rates ranging from 3.66% to 5.03%. (AER)

In contrast, Cynergy Bank offers Business Saver accounts with interest rates ranging from 4.00% to 4.00% (AER).

See Other Comparisons:
Shawbrook Bank vs Zempler Bank (formerly Cashplus)
Shawbrook Bank vs Co-operative Bank
Shawbrook Bank vs Aldermore
Shawbrook Bank vs Handelsbanken
Shawbrook Bank vs Anna


For other business bank accounts see our guide here.

 



Please note: Merchant Machine is an information and comparison website only.
We do not provide merchant services nor can we recommend which solution is right for you and your business.
Blog · About · Privacy Policy · Terms of Use · Contact Us
Copyright © 2025 Brilliant British Ltd trading as Merchant Machine

Registered Office Address:
3rd Floor Great Titchfield House, 14-18 Great Titchfield Street, London, United Kingdom, W1W 8BD
Company number 10490224