Is Santander or United Trust Bank better for your small business?
Below we look at both Santander and United Trust Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Santander vs United Trust Bank Trustpilot Reviews
Santander | United Trust Bank | |
Trustpilot Review Score (out of 5) | 1.4 | 4.6 |
Percent 5-Star Reviews | 8% | 78% |
Percent 1- Star Reviews | 85% | 3% |
Total Number of Reviews | 6,868 | 1,372 |
https://www.trustpilot.com/review/www.santander.co.uk
https://www.trustpilot.com/review/utbank.co.uk
Santander vs United Trust Bank App Reviews
Santander | United Trust Bank | |
iPhone Review Score (out of 5) | 4.8 | 5 |
Number of iPhone Reviews | 1,100,000 | 5 |
Android Review Score (out of 5) | 4.4 | No Rating |
Number of Android Reviews | 54,300 | No Reviews |
https://apps.apple.com/gb/app/santander-mobile-banking/id482973524
https://apps.apple.com/us/app/united-trust-bank/id6444029400
Santander vs United Trust Bank Account Fees & Charges
Santander | United Trust Bank | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | 18 Months | NA |
Cheapest Monthly Account Fee | Free | £12.50 |
Most Expensive Monthly Account Fee | £7.50 | £25 |
Electronic Payment Cost (in/out) | Free | Free |
Cash Payments Cost (in/out) | 70p per £100 | Free / £1.50 |
Cheques (in/out) | Unknown | Free / £2.50 |
CHAPS Payments Cost | £25 | £25 |
SEPA Payments Cost | No | No |
Santander vs United Trust Bank Business Savings Rates
Santander | United Trust Bank | |
Types of Business Savings Accounts | Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account | Fixed Term Business Bonds, Notice Accounts, Tracker Accounts |
Lowest Savings Rate (AER) | 0.40% | 3.75% |
Maximum Savings Rate (AER) | 3.60% | 5.25% |
Minimum Savings Amount | £1 | £5,000 |
Interest Paid On Foreign Currencies | Yes | Yes |
Santander vs United Trust Bank Account Opening Times
Santander | United Trust Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | Few minutes | 7 Working days |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
Santander vs United Trust Bank Features & Account Types


Santander | United Trust Bank | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | No |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | No |
Branch Locations | UK-wide | London office only |
Santander vs United Trust Bank Customer Support Options
Santander | United Trust Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
Santander vs United Trust Bank Foreign Currency Accounts
Santander | United Trust Bank | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
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Other Business Services From Santander and United Trust Bank


Santander | United Trust Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | Yes | No |
Santander vs United Trust Bank Banking Basics
Santander | United Trust Bank | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 106054 | 204463 |
Website | Santander Website | United Trust Bank Website |
Common Comparison Questions
Does Santander or United Trust Bank have better customer reviews?
Santander scores 1.4 out of 5 based 6,868 Trustpilot reviews. Of these reviews 8% are 5-star and 85% are 1-star.
Whereas, United Trust Bank scores 4.6 out of 5 based 1,372 Trustpilot reviews. Of which 78% are 5-star and 3% are 1-star.
Does Santander or United Trust Bank have a better App?
Santander’s iPhone App is rated 4.8 out of 5 based on 1,100,000 reviews. And it’s Android App is rated 4.4 out of 5 based on 54,300 reviews.
In comparison, United Trust Bank’s iPhone App is rated 5 out of 5 based on 5 reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does Santander or United Trust Bank have better business savings rates?
Santander offers the following types of business savings accounts: Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account with interest rates ranging from 0.40% to 3.60%. (AER)
In contrast, United Trust Bank offers Fixed Term Business Bonds, Notice Accounts, Tracker Accounts accounts with interest rates ranging from 3.75% to 5.25% (AER).
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For other business bank accounts see our guide here.