Is Santander or Triodos Bank better for your small business?
Below we look at both Santander and Triodos Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
Santander vs Triodos Bank Trustpilot Reviews
| Santander | Triodos Bank | |
| Trustpilot Review Score (out of 5) | 1.4 | 4.1 |
| Percent 5-Star Reviews | 8% | 58% |
| Percent 1- Star Reviews | 85% | 22% |
| Total Number of Reviews | 6,868 | 514 |
https://www.trustpilot.com/review/www.santander.co.uk
https://www.trustpilot.com/review/triodos.co.uk
Santander vs Triodos Bank App Reviews
| Santander | Triodos Bank | |
| iPhone Review Score (out of 5) | 4.8 | 4.6 |
| Number of iPhone Reviews | 1,100,000 | 1,700 |
| Android Review Score (out of 5) | 4.4 | 4.6 |
| Number of Android Reviews | 54,300 | 851 |
https://apps.apple.com/gb/app/santander-mobile-banking/id482973524
https://apps.apple.com/gb/app/triodos-bank-uk/id1238649529
Santander vs Triodos Bank Account Fees & Charges
| Santander | Triodos Bank | |
| Free Business Bank Account | Yes | No |
| Free Business Account Term Length | 18 Months | NA |
| Cheapest Monthly Account Fee | Free | £3 |
| Most Expensive Monthly Account Fee | £7.50 | £3 |
| Electronic Payment Cost (in/out) | Free | No |
| Cash Payments Cost (in/out) | 70p per £100 | Free / £1 |
| Cheques (in/out) | Unknown | £1 |
| CHAPS Payments Cost | £25 | £20 |
| SEPA Payments Cost | No | No |
Santander vs Triodos Bank Business Savings Rates
| Santander | Triodos Bank | |
| Types of Business Savings Accounts | Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account | None |
| Lowest Savings Rate (AER) | 0.40% | NA |
| Maximum Savings Rate (AER) | 3.60% | NA |
| Minimum Savings Amount | £1 | NA |
| Interest Paid On Foreign Currencies | Yes | Yes |
Santander vs Triodos Bank Account Opening Times
| Santander | Triodos Bank | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | Few minutes | 1 to 2 Working days |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
Santander vs Triodos Bank Features & Account Types
| Santander | Triodos Bank | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | No |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | No |
| Accounts For Charities | Yes | No |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Mastercard |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | No |
| Branch Locations | UK-wide | Bristol, London and Edinburgh |
Santander vs Triodos Bank Customer Support Options
| Santander | Triodos Bank | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | No |
Santander vs Triodos Bank Foreign Currency Accounts
| Santander | Triodos Bank | |
| US Dollar (USD) Bank Accounts | Yes | No |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
|
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Other Business Services From Santander and Triodos Bank
| Santander | Triodos Bank | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | Yes | No |
| Invoice Financing | Yes | No |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | No |
| Card Machines | Yes | No |
| Free Accounting Software | Yes | No |
Santander vs Triodos Bank Banking Basics
| Santander | Triodos Bank | |
| Bank Type | High Street | Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 106054 | 817008 |
| Website | Santander Website | Triodos Bank Website |
Common Comparison Questions
Does Santander or Triodos Bank have better customer reviews?
Santander scores 1.4 out of 5 based 6,868 Trustpilot reviews. Of these reviews 8% are 5-star and 85% are 1-star.
Whereas, Triodos Bank scores 4.1 out of 5 based 514 Trustpilot reviews. Of which 58% are 5-star and 22% are 1-star.
Does Santander or Triodos Bank have a better App?
Santander’s iPhone App is rated 4.8 out of 5 based on 1,100,000 reviews. And it’s Android App is rated 4.4 out of 5 based on 54,300 reviews.
In comparison, Triodos Bank’s iPhone App is rated 4.6 out of 5 based on 1,700 reviews. And it’s Android App is rated 4.6 out of 5 based on 851 reviews.
Does Santander or Triodos Bank have better business savings rates?
Santander offers the following types of business savings accounts: Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account with interest rates ranging from 0.40% to 3.60%. (AER)
In contrast, Triodos Bank offers None accounts with interest rates ranging from NA to NA (AER).
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For other business bank accounts see our guide here.