Is Santander or Shawbrook Bank better for your small business?
Below we look at both Santander and Shawbrook Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
Santander vs Shawbrook Bank Trustpilot Reviews
| Santander | Shawbrook Bank | |
| Trustpilot Review Score (out of 5) | 1.4 | 4.7 |
| Percent 5-Star Reviews | 8% | 85% |
| Percent 1- Star Reviews | 85% | 7% |
| Total Number of Reviews | 6,868 | 10,747 |
https://www.trustpilot.com/review/www.santander.co.uk
https://www.trustpilot.com/review/www.shawbrook.co.uk
Santander vs Shawbrook Bank App Reviews
| Santander | Shawbrook Bank | |
| iPhone Review Score (out of 5) | 4.8 | No Rating |
| Number of iPhone Reviews | 1,100,000 | No Reviews |
| Android Review Score (out of 5) | 4.4 | No Rating |
| Number of Android Reviews | 54,300 | No Reviews |
https://apps.apple.com/gb/app/santander-mobile-banking/id482973524
https://www.apple.com/uk/app-store/
Santander vs Shawbrook Bank Account Fees & Charges
| Santander | Shawbrook Bank | |
| Free Business Bank Account | Yes | No |
| Free Business Account Term Length | 18 Months | NA |
| Cheapest Monthly Account Fee | Free | Free |
| Most Expensive Monthly Account Fee | £7.50 | £12 |
| Electronic Payment Cost (in/out) | Free | Free |
| Cash Payments Cost (in/out) | 70p per £100 | Free |
| Cheques (in/out) | Unknown | Free |
| CHAPS Payments Cost | £25 | £35 |
| SEPA Payments Cost | No | No |
Santander vs Shawbrook Bank Business Savings Rates
| Santander | Shawbrook Bank | |
| Types of Business Savings Accounts | Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account | Easy Access, Fixed Rate, Notice Accounts |
| Lowest Savings Rate (AER) | 0.40% | 3.66% |
| Maximum Savings Rate (AER) | 3.60% | 5.03% |
| Minimum Savings Amount | £1 | £1,000 |
| Interest Paid On Foreign Currencies | Yes | No |
Santander vs Shawbrook Bank Account Opening Times
| Santander | Shawbrook Bank | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | Few minutes | 5 Working days |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | No |
Santander vs Shawbrook Bank Features & Account Types
| Santander | Shawbrook Bank | |
| Business Current Account | Yes | No |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | None |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | No |
| In Person/Branch Banking | Yes | No |
| Branch Locations | UK-wide | Limited locations accross the UK |
Santander vs Shawbrook Bank Customer Support Options
| Santander | Shawbrook Bank | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | No |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | No |
Santander vs Shawbrook Bank Foreign Currency Accounts
| Santander | Shawbrook Bank | |
| US Dollar (USD) Bank Accounts | Yes | No |
| Euro (EUR) Bank Accounts | Yes | No |
| Other Currencies Available: |
| No |
Other Business Services From Santander and Shawbrook Bank
| Santander | Shawbrook Bank | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | Yes | Yes |
| Invoice Financing | Yes | Yes |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | Yes |
| Card Machines | Yes | No |
| Free Accounting Software | Yes | No |
Santander vs Shawbrook Bank Banking Basics
| Santander | Shawbrook Bank | |
| Bank Type | High Street | Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 106054 | 204574 |
| Website | Santander Website | Shawbrook Bank Website |
Common Comparison Questions
Does Santander or Shawbrook Bank have better customer reviews?
Santander scores 1.4 out of 5 based 6,868 Trustpilot reviews. Of these reviews 8% are 5-star and 85% are 1-star.
Whereas, Shawbrook Bank scores 4.7 out of 5 based 10,747 Trustpilot reviews. Of which 85% are 5-star and 7% are 1-star.
Does Santander or Shawbrook Bank have a better App?
Santander’s iPhone App is rated 4.8 out of 5 based on 1,100,000 reviews. And it’s Android App is rated 4.4 out of 5 based on 54,300 reviews.
In comparison, Shawbrook Bank’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does Santander or Shawbrook Bank have better business savings rates?
Santander offers the following types of business savings accounts: Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account with interest rates ranging from 0.40% to 3.60%. (AER)
In contrast, Shawbrook Bank offers Easy Access, Fixed Rate, Notice Accounts accounts with interest rates ranging from 3.66% to 5.03% (AER).
See Other Comparisons:Santander vs RBS (Royal Bank of Scotland)
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For other business bank accounts see our guide here.