Merchant Machine

Santander VS MultiPass: Business Banking Review & Fee Comparison


By: Ian Wright | Last Updated: May 22, 2025

Is Santander or MultiPass better for your small business?



Compare UK Business Bank Accounts

Powered By BusinessBankAccounts.co.uk



Below we look at both Santander and MultiPass reviews on Trustpilot along with their App reviews from Apple and Google.

We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.

Santander Homepage
Santander Homepage


MultiPass Homepage
MultiPass Homepage
 

Santander vs MultiPass Trustpilot Reviews

SantanderMultiPass
Trustpilot Review Score (out of 5)1.44.5
Percent 5-Star Reviews8%81%
Percent 1- Star Reviews85%12%
Total Number of Reviews6,86874
Sources:
https://www.trustpilot.com/review/www.santander.co.uk
https://www.trustpilot.com/review/multipass.co

Santander vs MultiPass App Reviews

SantanderMultiPass
iPhone Review Score (out of 5)4.8No Rating
Number of iPhone Reviews1,100,000No Reviews
Android Review Score (out of 5)4.4No Rating
Number of Android Reviews54,300No Reviews
Sources:
https://apps.apple.com/gb/app/santander-mobile-banking/id482973524
https://www.apple.com/uk/app-store/

Santander vs MultiPass Account Fees & Charges

SantanderMultiPass
Free Business Bank AccountYesNo
Free Business Account Term Length18 MonthsNA
Cheapest Monthly Account FeeFree£29
Most Expensive Monthly Account Fee£7.50£250
Electronic Payment Cost (in/out)FreeFree + 50p
Cash Payments Cost (in/out)70p per £100Free / £1 per £100
Cheques (in/out)UnknownFree
CHAPS Payments Cost£25£18
SEPA Payments CostNo€1

Santander vs MultiPass Business Savings Rates

SantanderMultiPass
Types of Business Savings AccountsInstant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings AccountNone
Lowest Savings Rate (AER)0.40%NA
Maximum Savings Rate (AER)3.60%NA
Minimum Savings Amount£1NA
Interest Paid On Foreign CurrenciesYesYes
 

Santander vs MultiPass Account Opening Times

SantanderMultiPass
Can You Apply Online?YesYes
How Long Does Opening An
Account Typically Take?
Few minutes10 minutes
Do They Check Your Credit?YesYes
Current Account Switch ServiceYesNo

Santander vs MultiPass Features & Account Types

Santander Account Types
Santander Features & Account Types


MultiPass Account Types
MultiPass Features & Account Types


SantanderMultiPass
Business Current AccountYesYes
Business Savings AccountYesNo
Business Credit CardYesNo
Business OverdraftYesNo
Accounts For StartupsYesYes
Accounts For CharitiesYesNo
Accounts For Sole TradersYesYes
Joint Business Accounts AvailableYesNo
Card TypeMastercardMastercard
Online BankingYesYes
Mobile BankingYesNo
In Person/Branch BankingYesNo
Branch LocationsUK-wideNone, online only

Santander vs MultiPass Customer Support Options

SantanderMultiPass
Phone Support AvailableYesYes
Email Support AvailableYesYes
App Based Support YesNo
Web Based SupportYesYes
In person Customer SupportYesNo

Santander vs MultiPass Foreign Currency Accounts

SantanderMultiPass
US Dollar (USD) Bank AccountsYesYes
Euro (EUR) Bank AccountsYesYes
Other Currencies Available:
  • Swiss Franc (CHF)
  • Japanese Yen (JPY)
  • Australian Dollar (AUD)
  • Canadian Dollar (CAD)
  • New Zealand Dollar (NZD)
  • Singapore Dollar (SGD)
  • Hong Kong Dollar (HKD)
  • AZN
  • BRL
  • BYN
  • BGN
  • HRK
  • HUF
  • ILS
  • INR
  • KZT
  • KRW
  • LAK
  • LTL
  • MXN
  • MYR
  • NOK
  • PHP
  • PLN
  • RON
  • RUB
  • SEK
  • SGD
  • THB
  • TRY
  • UAH
  • VND
  • ZAR

Other Business Services From Santander and MultiPass

Santander Account Types
Other Santander Services


MultiPass Account Types
Other MultiPass Services


SantanderMultiPass
Business LoansYesNo
Commercial MortgagesYesNo
Invoice FinancingYesNo
International PaymentsYesYes
Merchant Payment ServicesYesYes
Card MachinesYesNo
Free Accounting SoftwareYesNo

Santander vs MultiPass Banking Basics

SantanderMultiPass
Bank TypeHigh StreetChallenger
FSCS ProtectionYes, up to £85,000No
FCA Number106054900840
WebsiteSantander WebsiteMultiPass Website

Common Comparison Questions

Does Santander or MultiPass have better customer reviews?

Santander scores 1.4 out of 5 based 6,868 Trustpilot reviews. Of these reviews 8% are 5-star and 85% are 1-star.

Whereas, MultiPass scores 4.5 out of 5 based 74 Trustpilot reviews. Of which 81% are 5-star and 12% are 1-star.

Does Santander or MultiPass have a better App?

Santander’s iPhone App is rated 4.8 out of 5 based on 1,100,000 reviews. And it’s Android App is rated 4.4 out of 5 based on 54,300 reviews.

In comparison, MultiPass’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.

Does Santander or MultiPass have better business savings rates?

Santander offers the following types of business savings accounts: Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account with interest rates ranging from 0.40% to 3.60%. (AER)

In contrast, MultiPass offers None accounts with interest rates ranging from NA to NA (AER).

See Other Comparisons:
Santander vs Reliance Bank
Santander vs SumUp Business Account
Santander vs Cambridge & Counties Bank
Santander vs Recognise Bank
Santander vs Dudley Building Society


For other business bank accounts see our guide here.

 



Please note: Merchant Machine is an information and comparison website only.
We do not provide merchant services nor can we recommend which solution is right for you and your business.
Blog · About · Privacy Policy · Terms of Use · Contact Us
Copyright © 2025 Brilliant British Ltd trading as Merchant Machine

Registered Office Address:
3rd Floor Great Titchfield House, 14-18 Great Titchfield Street, London, United Kingdom, W1W 8BD
Company number 10490224