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Santander VS ICICI Bank UK: Business Banking Review & Fee Comparison


By: Ian Wright | Last Updated: May 22, 2025

Is Santander or ICICI Bank UK better for your small business?



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Below we look at both Santander and ICICI Bank UK reviews on Trustpilot along with their App reviews from Apple and Google.

We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.

Santander Homepage
Santander Homepage


ICICI Bank UK Homepage
ICICI Bank UK Homepage
 

Santander vs ICICI Bank UK Trustpilot Reviews

SantanderICICI Bank UK
Trustpilot Review Score (out of 5)1.42.7
Percent 5-Star Reviews8%18%
Percent 1- Star Reviews85%74%
Total Number of Reviews6,86823
Sources:
https://www.trustpilot.com/review/www.santander.co.uk
https://www.trustpilot.com/review/www.icicibank.co.uk

Santander vs ICICI Bank UK App Reviews

SantanderICICI Bank UK
iPhone Review Score (out of 5)4.82.7
Number of iPhone Reviews1,100,000237
Android Review Score (out of 5)4.44
Number of Android Reviews54,300684
Sources:
https://apps.apple.com/gb/app/santander-mobile-banking/id482973524
https://apps.apple.com/gb/app/icici-bank-uk-imobile/id1223898732

Santander vs ICICI Bank UK Account Fees & Charges

SantanderICICI Bank UK
Free Business Bank AccountYesNo
Free Business Account Term Length18 MonthsNA
Cheapest Monthly Account FeeFree£5
Most Expensive Monthly Account Fee£7.50£15
Electronic Payment Cost (in/out)Free25p
Cash Payments Cost (in/out)70p per £100£5 per £1,000 / free
Cheques (in/out)Unknown£1
CHAPS Payments Cost£25£20
SEPA Payments CostNoNo

Santander vs ICICI Bank UK Business Savings Rates

SantanderICICI Bank UK
Types of Business Savings AccountsInstant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings AccountBusiness Savings Account, Business Fixed Deposit
Lowest Savings Rate (AER)0.40%2.85%
Maximum Savings Rate (AER)3.60%4.50%
Minimum Savings Amount£1£1
Interest Paid On Foreign CurrenciesYesYes
 

Santander vs ICICI Bank UK Account Opening Times

SantanderICICI Bank UK
Can You Apply Online?YesYes
How Long Does Opening An
Account Typically Take?
Few minutes2 Working days
Do They Check Your Credit?YesYes
Current Account Switch ServiceYesYes

Santander vs ICICI Bank UK Features & Account Types

Santander Account Types
Santander Features & Account Types


ICICI Bank UK Account Types
ICICI Bank UK Features & Account Types


SantanderICICI Bank UK
Business Current AccountYesYes
Business Savings AccountYesYes
Business Credit CardYesYes
Business OverdraftYesYes
Accounts For StartupsYesYes
Accounts For CharitiesYesYes
Accounts For Sole TradersYesYes
Joint Business Accounts AvailableYesYes
Card TypeMastercardMastercard
Online BankingYesYes
Mobile BankingYesYes
In Person/Branch BankingYesYes
Branch LocationsUK-wideLondon, Birmingham and Manchester

Santander vs ICICI Bank UK Customer Support Options

SantanderICICI Bank UK
Phone Support AvailableYesYes
Email Support AvailableYesYes
App Based Support YesYes
Web Based SupportYesYes
In person Customer SupportYesYes

Santander vs ICICI Bank UK Foreign Currency Accounts

SantanderICICI Bank UK
US Dollar (USD) Bank AccountsYesYes
Euro (EUR) Bank AccountsYesYes
Other Currencies Available:
  • Swiss Franc (CHF)
  • Japanese Yen (JPY)
  • Australian Dollar (AUD)
  • Canadian Dollar (CAD)
  • New Zealand Dollar (NZD)
  • Singapore Dollar (SGD)
  • Hong Kong Dollar (HKD)
  • CAD (Canadian Dollar)
  • AUD (Australian Dollar)
  • NZD (New Zealand Dollar)
  • SGD (Singapore Dollar)
  • HKD (Hong Kong Dollar)
  • CHF (Swiss Franc)
  • JPY (Japanese Yen)
  • CNY (Chinese Yuan)
  • INR (Indian Rupee)
  • KRW (South Korean Won)
  • THB (Thai Baht)

Other Business Services From Santander and ICICI Bank UK

Santander Account Types
Other Santander Services


ICICI Bank UK Account Types
Other ICICI Bank UK Services


SantanderICICI Bank UK
Business LoansYesYes
Commercial MortgagesYesYes
Invoice FinancingYesYes
International PaymentsYesYes
Merchant Payment ServicesYesNo
Card MachinesYesNo
Free Accounting SoftwareYesNo

Santander vs ICICI Bank UK Banking Basics

SantanderICICI Bank UK
Bank TypeHigh StreetForeign Bank
FSCS ProtectionYes, up to £85,000Yes, up to £85,000
FCA Number106054223268
WebsiteSantander WebsiteICICI Bank UK Website

Common Comparison Questions

Does Santander or ICICI Bank UK have better customer reviews?

Santander scores 1.4 out of 5 based 6,868 Trustpilot reviews. Of these reviews 8% are 5-star and 85% are 1-star.

Whereas, ICICI Bank UK scores 2.7 out of 5 based 23 Trustpilot reviews. Of which 18% are 5-star and 74% are 1-star.

Does Santander or ICICI Bank UK have a better App?

Santander’s iPhone App is rated 4.8 out of 5 based on 1,100,000 reviews. And it’s Android App is rated 4.4 out of 5 based on 54,300 reviews.

In comparison, ICICI Bank UK’s iPhone App is rated 2.7 out of 5 based on 237 reviews. And it’s Android App is rated 4 out of 5 based on 684 reviews.

Does Santander or ICICI Bank UK have better business savings rates?

Santander offers the following types of business savings accounts: Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account with interest rates ranging from 0.40% to 3.60%. (AER)

In contrast, ICICI Bank UK offers Business Savings Account, Business Fixed Deposit accounts with interest rates ranging from 2.85% to 4.50% (AER).

See Other Comparisons:
Santander vs Intergiro
Santander vs GoSolo
Santander vs 3S Money
Santander vs MultiPass
Santander vs Reliance Bank


For other business bank accounts see our guide here.

 



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