Is Santander or HSBC Kinetic better for your small business?
Below we look at both Santander and HSBC Kinetic reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
Santander vs HSBC Kinetic Trustpilot Reviews
| Santander | HSBC Kinetic | |
| Trustpilot Review Score (out of 5) | 1.4 | 1.9 |
| Percent 5-Star Reviews | 8% | 0% |
| Percent 1- Star Reviews | 85% | 100% |
| Total Number of Reviews | 6,868 | 13 |
https://www.trustpilot.com/review/www.santander.co.uk
https://www.trustpilot.com/review/hsbckinetic.co.uk
Santander vs HSBC Kinetic App Reviews
| Santander | HSBC Kinetic | |
| iPhone Review Score (out of 5) | 4.8 | 4.8 |
| Number of iPhone Reviews | 1,100,000 | 15,000 |
| Android Review Score (out of 5) | 4.4 | 4.7 |
| Number of Android Reviews | 54,300 | 4,000 |
https://apps.apple.com/gb/app/santander-mobile-banking/id482973524
https://apps.apple.com/gb/app/hsbc-kinetic/id1457310350
Santander vs HSBC Kinetic Account Fees & Charges
| Santander | HSBC Kinetic | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 18 Months | 12 Months |
| Cheapest Monthly Account Fee | Free | £6.50 |
| Most Expensive Monthly Account Fee | £7.50 | £6.50 |
| Electronic Payment Cost (in/out) | Free | Free |
| Cash Payments Cost (in/out) | 70p per £100 | 1.10% |
| Cheques (in/out) | Unknown | 50p per cheque |
| CHAPS Payments Cost | £25 | £17 |
| SEPA Payments Cost | No | 24p |
Santander vs HSBC Kinetic Business Savings Rates
| Santander | HSBC Kinetic | |
| Types of Business Savings Accounts | Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account | Instant access, 30+ day, 60+ day |
| Lowest Savings Rate (AER) | 0.40% | 1.94% |
| Maximum Savings Rate (AER) | 3.60% | 2.02% |
| Minimum Savings Amount | £1 | No |
| Interest Paid On Foreign Currencies | Yes | Yes |
Santander vs HSBC Kinetic Account Opening Times
| Santander | HSBC Kinetic | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | Few minutes | 48 hours |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
Santander vs HSBC Kinetic Features & Account Types
| Santander | HSBC Kinetic | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | No |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | No |
| Card Type | Mastercard | Visa |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | No |
| Branch Locations | UK-wide | Can use HSBC branches for some services |
Santander vs HSBC Kinetic Customer Support Options
| Santander | HSBC Kinetic | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | No |
Santander vs HSBC Kinetic Foreign Currency Accounts
| Santander | HSBC Kinetic | |
| US Dollar (USD) Bank Accounts | Yes | Yes |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
|
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Other Business Services From Santander and HSBC Kinetic
| Santander | HSBC Kinetic | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | Yes | No |
| Invoice Financing | Yes | No |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | Yes |
| Card Machines | Yes | No |
| Free Accounting Software | Yes | No |
Santander vs HSBC Kinetic Banking Basics
| Santander | HSBC Kinetic | |
| Bank Type | High Street | High Street/Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 106054 | 765112 |
| Website | Santander Website | HSBC Kinetic Website |
Common Comparison Questions
Does Santander or HSBC Kinetic have better customer reviews?
Santander scores 1.4 out of 5 based 6,868 Trustpilot reviews. Of these reviews 8% are 5-star and 85% are 1-star.
Whereas, HSBC Kinetic scores 1.9 out of 5 based 13 Trustpilot reviews. Of which 0% are 5-star and 100% are 1-star.
Does Santander or HSBC Kinetic have a better App?
Santander’s iPhone App is rated 4.8 out of 5 based on 1,100,000 reviews. And it’s Android App is rated 4.4 out of 5 based on 54,300 reviews.
In comparison, HSBC Kinetic’s iPhone App is rated 4.8 out of 5 based on 15,000 reviews. And it’s Android App is rated 4.7 out of 5 based on 4,000 reviews.
Does Santander or HSBC Kinetic have better business savings rates?
Santander offers the following types of business savings accounts: Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account with interest rates ranging from 0.40% to 3.60%. (AER)
In contrast, HSBC Kinetic offers Instant access, 30+ day, 60+ day accounts with interest rates ranging from 1.94% to 2.02% (AER).
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Santander vs Charity Bank
For other business bank accounts see our guide here.