Is Santander or Cynergy Bank better for your small business?
Below we look at both Santander and Cynergy Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
Santander vs Cynergy Bank Trustpilot Reviews
| Santander | Cynergy Bank | |
| Trustpilot Review Score (out of 5) | 1.4 | 4 |
| Percent 5-Star Reviews | 8% | 58% |
| Percent 1- Star Reviews | 85% | 27% |
| Total Number of Reviews | 6,868 | 2,235 |
https://www.trustpilot.com/review/www.santander.co.uk
https://www.trustpilot.com/review/cynergybank.co.uk
Santander vs Cynergy Bank App Reviews
| Santander | Cynergy Bank | |
| iPhone Review Score (out of 5) | 4.8 | 1.5 |
| Number of iPhone Reviews | 1,100,000 | 350 |
| Android Review Score (out of 5) | 4.4 | 1.7 |
| Number of Android Reviews | 54,300 | 449 |
https://apps.apple.com/gb/app/santander-mobile-banking/id482973524
https://apps.apple.com/gb/app/cynergy-bank-authenticator/id1497728953
Santander vs Cynergy Bank Account Fees & Charges
| Santander | Cynergy Bank | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 18 Months | 12 Months |
| Cheapest Monthly Account Fee | Free | £25 |
| Most Expensive Monthly Account Fee | £7.50 | £25 |
| Electronic Payment Cost (in/out) | Free | 35p |
| Cash Payments Cost (in/out) | 70p per £100 | 65p per £100 |
| Cheques (in/out) | Unknown | 30p / 78p |
| CHAPS Payments Cost | £25 | £25 |
| SEPA Payments Cost | No | £6 |
Santander vs Cynergy Bank Business Savings Rates
| Santander | Cynergy Bank | |
| Types of Business Savings Accounts | Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account | Business Saver |
| Lowest Savings Rate (AER) | 0.40% | 4.00% |
| Maximum Savings Rate (AER) | 3.60% | 4.00% |
| Minimum Savings Amount | £1 | £1 |
| Interest Paid On Foreign Currencies | Yes | Yes |
Santander vs Cynergy Bank Account Opening Times
| Santander | Cynergy Bank | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | Few minutes | 15 minutes |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
Santander vs Cynergy Bank Features & Account Types
| Santander | Cynergy Bank | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | No |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Visa |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | Yes |
| Branch Locations | UK-wide | London, Redhill, Birmingham, Manchester and Glasgow |
Santander vs Cynergy Bank Customer Support Options
| Santander | Cynergy Bank | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | Yes |
Santander vs Cynergy Bank Foreign Currency Accounts
| Santander | Cynergy Bank | |
| US Dollar (USD) Bank Accounts | Yes | No |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
| No |
Other Business Services From Santander and Cynergy Bank
| Santander | Cynergy Bank | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | Yes | Yes |
| Invoice Financing | Yes | Yes |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | No |
| Card Machines | Yes | No |
| Free Accounting Software | Yes | No |
Santander vs Cynergy Bank Banking Basics
| Santander | Cynergy Bank | |
| Bank Type | High Street | Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 106054 | 575105 |
| Website | Santander Website | Cynergy Bank Website |
Common Comparison Questions
Does Santander or Cynergy Bank have better customer reviews?
Santander scores 1.4 out of 5 based 6,868 Trustpilot reviews. Of these reviews 8% are 5-star and 85% are 1-star.
Whereas, Cynergy Bank scores 4 out of 5 based 2,235 Trustpilot reviews. Of which 58% are 5-star and 27% are 1-star.
Does Santander or Cynergy Bank have a better App?
Santander’s iPhone App is rated 4.8 out of 5 based on 1,100,000 reviews. And it’s Android App is rated 4.4 out of 5 based on 54,300 reviews.
In comparison, Cynergy Bank’s iPhone App is rated 1.5 out of 5 based on 350 reviews. And it’s Android App is rated 1.7 out of 5 based on 449 reviews.
Does Santander or Cynergy Bank have better business savings rates?
Santander offers the following types of business savings accounts: Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account with interest rates ranging from 0.40% to 3.60%. (AER)
In contrast, Cynergy Bank offers Business Saver accounts with interest rates ranging from 4.00% to 4.00% (AER).
See Other Comparisons:Santander vs Zempler Bank (formerly Cashplus)
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For other business bank accounts see our guide here.