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Santander VS Cumberland Building Society: Business Banking Review & Fee Comparison


By: Ian Wright | Last Updated: May 22, 2025

Is Santander or Cumberland Building Society better for your small business?



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Below we look at both Santander and Cumberland Building Society reviews on Trustpilot along with their App reviews from Apple and Google.

We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.

Santander Homepage
Santander Homepage


Cumberland Building Society Homepage
Cumberland Building Society Homepage
 

Santander vs Cumberland Building Society Trustpilot Reviews

SantanderCumberland Building Society
Trustpilot Review Score (out of 5)1.42.5
Percent 5-Star Reviews8%22%
Percent 1- Star Reviews85%69%
Total Number of Reviews6,86841
Sources:
https://www.trustpilot.com/review/www.santander.co.uk
https://www.trustpilot.com/review/cumberlandbuildingsociety.co.uk

Santander vs Cumberland Building Society App Reviews

SantanderCumberland Building Society
iPhone Review Score (out of 5)4.84.7
Number of iPhone Reviews1,100,000644
Android Review Score (out of 5)4.44.8
Number of Android Reviews54,300415
Sources:
https://apps.apple.com/gb/app/santander-mobile-banking/id482973524
https://apps.apple.com/gb/app/cumberland-mobile-banking/id715482935

Santander vs Cumberland Building Society Account Fees & Charges

SantanderCumberland Building Society
Free Business Bank AccountYesYes
Free Business Account Term Length18 Months12 Months
Cheapest Monthly Account FeeFreeFree
Most Expensive Monthly Account Fee£7.50£5
Electronic Payment Cost (in/out)Free35p
Cash Payments Cost (in/out)70p per £10040p per £100
Cheques (in/out)Unknown£1
CHAPS Payments Cost£25£25
SEPA Payments CostNoNo

Santander vs Cumberland Building Society Business Savings Rates

SantanderCumberland Building Society
Types of Business Savings AccountsInstant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings AccountInstant Access, Fixed Term, Notice Savings
Lowest Savings Rate (AER)0.40%3.05%
Maximum Savings Rate (AER)3.60%4.20%
Minimum Savings Amount£1£1
Interest Paid On Foreign CurrenciesYesNo
 

Santander vs Cumberland Building Society Account Opening Times

SantanderCumberland Building Society
Can You Apply Online?YesYes
How Long Does Opening An
Account Typically Take?
Few minutes5 to 10 minutes
Do They Check Your Credit?YesYes
Current Account Switch ServiceYesYes

Santander vs Cumberland Building Society Features & Account Types

Santander Account Types
Santander Features & Account Types


Cumberland Building Society Account Types
Cumberland Building Society Features & Account Types


SantanderCumberland Building Society
Business Current AccountYesYes
Business Savings AccountYesYes
Business Credit CardYesYes
Business OverdraftYesYes
Accounts For StartupsYesYes
Accounts For CharitiesYesYes
Accounts For Sole TradersYesYes
Joint Business Accounts AvailableYesYes
Card TypeMastercardVisa
Online BankingYesYes
Mobile BankingYesYes
In Person/Branch BankingYesYes
Branch LocationsUK-wideLocations in North East England only

Santander vs Cumberland Building Society Customer Support Options

SantanderCumberland Building Society
Phone Support AvailableYesYes
Email Support AvailableYesYes
App Based Support YesYes
Web Based SupportYesYes
In person Customer SupportYesYes

Santander vs Cumberland Building Society Foreign Currency Accounts

SantanderCumberland Building Society
US Dollar (USD) Bank AccountsYesYes
Euro (EUR) Bank AccountsYesYes
Other Currencies Available:
  • Swiss Franc (CHF)
  • Japanese Yen (JPY)
  • Australian Dollar (AUD)
  • Canadian Dollar (CAD)
  • New Zealand Dollar (NZD)
  • Singapore Dollar (SGD)
  • Hong Kong Dollar (HKD)
No

Other Business Services From Santander and Cumberland Building Society

Santander Account Types
Other Santander Services


Cumberland Building Society Account Types
Other Cumberland Building Society Services


SantanderCumberland Building Society
Business LoansYesYes
Commercial MortgagesYesYes
Invoice FinancingYesNo
International PaymentsYesYes
Merchant Payment ServicesYesNo
Card MachinesYesNo
Free Accounting SoftwareYesYes

Santander vs Cumberland Building Society Banking Basics

SantanderCumberland Building Society
Bank TypeHigh StreetBuilding Society
FSCS ProtectionYes, up to £85,000Yes, up to £85,000
FCA Number106054106074
WebsiteSantander WebsiteCumberland Building Society Website

Common Comparison Questions

Does Santander or Cumberland Building Society have better customer reviews?

Santander scores 1.4 out of 5 based 6,868 Trustpilot reviews. Of these reviews 8% are 5-star and 85% are 1-star.

Whereas, Cumberland Building Society scores 2.5 out of 5 based 41 Trustpilot reviews. Of which 22% are 5-star and 69% are 1-star.

Does Santander or Cumberland Building Society have a better App?

Santander’s iPhone App is rated 4.8 out of 5 based on 1,100,000 reviews. And it’s Android App is rated 4.4 out of 5 based on 54,300 reviews.

In comparison, Cumberland Building Society’s iPhone App is rated 4.7 out of 5 based on 644 reviews. And it’s Android App is rated 4.8 out of 5 based on 415 reviews.

Does Santander or Cumberland Building Society have better business savings rates?

Santander offers the following types of business savings accounts: Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account with interest rates ranging from 0.40% to 3.60%. (AER)

In contrast, Cumberland Building Society offers Instant Access, Fixed Term, Notice Savings accounts with interest rates ranging from 3.05% to 4.20% (AER).

See Other Comparisons:
Santander vs Redwood Bank
Santander vs Amaiz
Santander vs ICICI Bank UK
Santander vs Intergiro
Santander vs GoSolo


For other business bank accounts see our guide here.

 



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