Is Santander or Countingup better for your small business?
Below we look at both Santander and Countingup reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Santander vs Countingup Trustpilot Reviews
Santander | Countingup | |
Trustpilot Review Score (out of 5) | 1.4 | 4.4 |
Percent 5-Star Reviews | 8% | 81% |
Percent 1- Star Reviews | 85% | 9% |
Total Number of Reviews | 6,868 | 2,382 |
https://www.trustpilot.com/review/www.santander.co.uk
https://www.trustpilot.com/review/countingup.com
Santander vs Countingup App Reviews
Santander | Countingup | |
iPhone Review Score (out of 5) | 4.8 | 4.7 |
Number of iPhone Reviews | 1,100,000 | 2,800 |
Android Review Score (out of 5) | 4.4 | 4.5 |
Number of Android Reviews | 54,300 | 1,300 |
https://apps.apple.com/gb/app/santander-mobile-banking/id482973524
https://apps.apple.com/gb/app/countingup-business-account/id1286828618
Santander vs Countingup Account Fees & Charges
Santander | Countingup | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | 18 Months | NA |
Cheapest Monthly Account Fee | Free | £3 |
Most Expensive Monthly Account Fee | £7.50 | £18 |
Electronic Payment Cost (in/out) | Free | 30p |
Cash Payments Cost (in/out) | 70p per £100 | £1 |
Cheques (in/out) | Unknown | Free |
CHAPS Payments Cost | £25 | No |
SEPA Payments Cost | No | No |
Santander vs Countingup Business Savings Rates
Santander | Countingup | |
Types of Business Savings Accounts | Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account | None |
Lowest Savings Rate (AER) | 0.40% | NA |
Maximum Savings Rate (AER) | 3.60% | NA |
Minimum Savings Amount | £1 | NA |
Interest Paid On Foreign Currencies | Yes | Yes |
Santander vs Countingup Account Opening Times
Santander | Countingup | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | Few minutes | 5 minutes |
Do They Check Your Credit? | Yes | No |
Current Account Switch Service | Yes | Yes |
Santander vs Countingup Features & Account Types


Santander | Countingup | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | No |
Business Overdraft | Yes | No |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | No |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Mastercard |
Online Banking | Yes | No |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | No |
Branch Locations | UK-wide | None, online only |
Santander vs Countingup Customer Support Options
Santander | Countingup | |
Phone Support Available | Yes | No |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
Santander vs Countingup Foreign Currency Accounts
Santander | Countingup | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
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Other Business Services From Santander and Countingup


Santander | Countingup | |
Business Loans | Yes | No |
Commercial Mortgages | Yes | No |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | Yes | Yes |
Santander vs Countingup Banking Basics
Santander | Countingup | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | No |
FCA Number | 106054 | 900010 |
Website | Santander Website | Countingup Website |
Common Comparison Questions
Does Santander or Countingup have better customer reviews?
Santander scores 1.4 out of 5 based 6,868 Trustpilot reviews. Of these reviews 8% are 5-star and 85% are 1-star.
Whereas, Countingup scores 4.4 out of 5 based 2,382 Trustpilot reviews. Of which 81% are 5-star and 9% are 1-star.
Does Santander or Countingup have a better App?
Santander’s iPhone App is rated 4.8 out of 5 based on 1,100,000 reviews. And it’s Android App is rated 4.4 out of 5 based on 54,300 reviews.
In comparison, Countingup’s iPhone App is rated 4.7 out of 5 based on 2,800 reviews. And it’s Android App is rated 4.5 out of 5 based on 1,300 reviews.
Does Santander or Countingup have better business savings rates?
Santander offers the following types of business savings accounts: Instant access, Business Reward Saver, Fixed Rate Business Bond, Treasurer’s Savings Account with interest rates ranging from 0.40% to 3.60%. (AER)
In contrast, Countingup offers None accounts with interest rates ranging from NA to NA (AER).
See Other Comparisons:Santander vs State Bank of India (UK)
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For other business bank accounts see our guide here.