Is RBS (Royal Bank of Scotland) or Cynergy Bank better for your small business?
Below we look at both RBS (Royal Bank of Scotland) and Cynergy Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
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RBS (Royal Bank of Scotland) vs Cynergy Bank Trustpilot Reviews
| RBS (Royal Bank of Scotland) | Cynergy Bank | |
| Trustpilot Review Score (out of 5) | 1.3 | 4 |
| Percent 5-Star Reviews | 7% | 58% |
| Percent 1- Star Reviews | 89% | 27% |
| Total Number of Reviews | 838 | 2,235 |
https://www.trustpilot.com/review/www.rbs.co.uk
https://www.trustpilot.com/review/cynergybank.co.uk
RBS (Royal Bank of Scotland) vs Cynergy Bank App Reviews
| RBS (Royal Bank of Scotland) | Cynergy Bank | |
| iPhone Review Score (out of 5) | 4.8 | 1.5 |
| Number of iPhone Reviews | 106,900 | 350 |
| Android Review Score (out of 5) | 4.3 | 1.7 |
| Number of Android Reviews | 81,700 | 449 |
https://apps.apple.com/gb/app/royal-bank-of-scotland/id334852412
https://apps.apple.com/gb/app/cynergy-bank-authenticator/id1497728953
RBS (Royal Bank of Scotland) vs Cynergy Bank Account Fees & Charges
| RBS (Royal Bank of Scotland) | Cynergy Bank | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 24 Months | 12 Months |
| Cheapest Monthly Account Fee | Free | £25 |
| Most Expensive Monthly Account Fee | Free | £25 |
| Electronic Payment Cost (in/out) | 35p | 35p |
| Cash Payments Cost (in/out) | 70p per £100 | 65p per £100 |
| Cheques (in/out) | 70p per item | 30p / 78p |
| CHAPS Payments Cost | £20 | £25 |
| SEPA Payments Cost | 45p | £6 |
RBS (Royal Bank of Scotland) vs Cynergy Bank Business Savings Rates
| RBS (Royal Bank of Scotland) | Cynergy Bank | |
| Types of Business Savings Accounts | Business reserve, Liquidity manager notice, Treasury reserve, Client deposit manager, Client account manager | Business Saver |
| Lowest Savings Rate (AER) | 1.46% | 4.00% |
| Maximum Savings Rate (AER) | 4.25% | 4.00% |
| Minimum Savings Amount | No | £1 |
| Interest Paid On Foreign Currencies | Yes | Yes |
RBS (Royal Bank of Scotland) vs Cynergy Bank Account Opening Times
| RBS (Royal Bank of Scotland) | Cynergy Bank | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 5 to 7 Working days | 15 minutes |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
RBS (Royal Bank of Scotland) vs Cynergy Bank Features & Account Types
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| RBS (Royal Bank of Scotland) | Cynergy Bank | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | No |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Visa |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | Yes |
| Branch Locations | UK-wide including the ability to use some Natwest locations | London, Redhill, Birmingham, Manchester and Glasgow |
RBS (Royal Bank of Scotland) vs Cynergy Bank Customer Support Options
| RBS (Royal Bank of Scotland) | Cynergy Bank | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | Yes |
RBS (Royal Bank of Scotland) vs Cynergy Bank Foreign Currency Accounts
| RBS (Royal Bank of Scotland) | Cynergy Bank | |
| US Dollar (USD) Bank Accounts | Yes | No |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
| No |
Other Business Services From RBS (Royal Bank of Scotland) and Cynergy Bank
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| RBS (Royal Bank of Scotland) | Cynergy Bank | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | Yes | Yes |
| Invoice Financing | Yes | Yes |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | No |
| Card Machines | Yes | No |
| Free Accounting Software | Yes | No |
RBS (Royal Bank of Scotland) vs Cynergy Bank Banking Basics
| RBS (Royal Bank of Scotland) | Cynergy Bank | |
| Bank Type | High Street | Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 114724 | 575105 |
| Website | RBS (Royal Bank of Scotland) Website | Cynergy Bank Website |
Common Comparison Questions
Does RBS (Royal Bank of Scotland) or Cynergy Bank have better customer reviews?
RBS (Royal Bank of Scotland) scores 1.3 out of 5 based 838 Trustpilot reviews. Of these reviews 7% are 5-star and 89% are 1-star.
Whereas, Cynergy Bank scores 4 out of 5 based 2,235 Trustpilot reviews. Of which 58% are 5-star and 27% are 1-star.
Does RBS (Royal Bank of Scotland) or Cynergy Bank have a better App?
RBS (Royal Bank of Scotland)’s iPhone App is rated 4.8 out of 5 based on 106,900 reviews. And it’s Android App is rated 4.3 out of 5 based on 81,700 reviews.
In comparison, Cynergy Bank’s iPhone App is rated 1.5 out of 5 based on 350 reviews. And it’s Android App is rated 1.7 out of 5 based on 449 reviews.
Does RBS (Royal Bank of Scotland) or Cynergy Bank have better business savings rates?
RBS (Royal Bank of Scotland) offers the following types of business savings accounts: Business reserve, Liquidity manager notice, Treasury reserve, Client deposit manager, Client account manager with interest rates ranging from 1.46% to 4.25%. (AER)
In contrast, Cynergy Bank offers Business Saver accounts with interest rates ranging from 4.00% to 4.00% (AER).
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For other business bank accounts see our guide here.