Is RBS (Royal Bank of Scotland) or Zempler Bank (formerly Cashplus) better for your small business?
Below we look at both RBS (Royal Bank of Scotland) and Zempler Bank (formerly Cashplus) reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
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RBS (Royal Bank of Scotland) vs Zempler Bank (formerly Cashplus) Trustpilot Reviews
| RBS (Royal Bank of Scotland) | Zempler Bank (formerly Cashplus) | |
| Trustpilot Review Score (out of 5) | 1.3 | 3.7 |
| Percent 5-Star Reviews | 7% | 54% |
| Percent 1- Star Reviews | 89% | 30% |
| Total Number of Reviews | 838 | 9,921 |
https://www.trustpilot.com/review/www.rbs.co.uk
https://www.trustpilot.com/review/www.cashplus.com
RBS (Royal Bank of Scotland) vs Zempler Bank (formerly Cashplus) App Reviews
| RBS (Royal Bank of Scotland) | Zempler Bank (formerly Cashplus) | |
| iPhone Review Score (out of 5) | 4.8 | 4.7 |
| Number of iPhone Reviews | 106,900 | 48,000 |
| Android Review Score (out of 5) | 4.3 | 4.5 |
| Number of Android Reviews | 81,700 | 23,400 |
https://apps.apple.com/gb/app/royal-bank-of-scotland/id334852412
https://apps.apple.com/gb/app/cashplus-bank/id709473017
RBS (Royal Bank of Scotland) vs Zempler Bank (formerly Cashplus) Account Fees & Charges
| RBS (Royal Bank of Scotland) | Zempler Bank (formerly Cashplus) | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 24 Months | No Limit |
| Cheapest Monthly Account Fee | Free | No |
| Most Expensive Monthly Account Fee | Free | £9 |
| Electronic Payment Cost (in/out) | 35p | Free / 30p |
| Cash Payments Cost (in/out) | 70p per £100 | 0.5% / £2 |
| Cheques (in/out) | 70p per item | Unknown |
| CHAPS Payments Cost | £20 | £20 |
| SEPA Payments Cost | 45p | £15 |
RBS (Royal Bank of Scotland) vs Zempler Bank (formerly Cashplus) Business Savings Rates
| RBS (Royal Bank of Scotland) | Zempler Bank (formerly Cashplus) | |
| Types of Business Savings Accounts | Business reserve, Liquidity manager notice, Treasury reserve, Client deposit manager, Client account manager | None |
| Lowest Savings Rate (AER) | 1.46% | NA |
| Maximum Savings Rate (AER) | 4.25% | NA |
| Minimum Savings Amount | No | NA |
| Interest Paid On Foreign Currencies | Yes | No |
RBS (Royal Bank of Scotland) vs Zempler Bank (formerly Cashplus) Account Opening Times
| RBS (Royal Bank of Scotland) | Zempler Bank (formerly Cashplus) | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 5 to 7 Working days | 1 day |
| Do They Check Your Credit? | Yes | No |
| Current Account Switch Service | Yes | No |
RBS (Royal Bank of Scotland) vs Zempler Bank (formerly Cashplus) Features & Account Types
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| RBS (Royal Bank of Scotland) | Zempler Bank (formerly Cashplus) | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | No |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Mastercard |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | No |
| Branch Locations | UK-wide including the ability to use some Natwest locations | None, online only |
RBS (Royal Bank of Scotland) vs Zempler Bank (formerly Cashplus) Customer Support Options
| RBS (Royal Bank of Scotland) | Zempler Bank (formerly Cashplus) | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | No |
RBS (Royal Bank of Scotland) vs Zempler Bank (formerly Cashplus) Foreign Currency Accounts
| RBS (Royal Bank of Scotland) | Zempler Bank (formerly Cashplus) | |
| US Dollar (USD) Bank Accounts | Yes | Yes |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
| No |
Other Business Services From RBS (Royal Bank of Scotland) and Zempler Bank (formerly Cashplus)
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| RBS (Royal Bank of Scotland) | Zempler Bank (formerly Cashplus) | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | Yes | No |
| Invoice Financing | Yes | Yes |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | Yes |
| Card Machines | Yes | No |
| Free Accounting Software | Yes | No |
RBS (Royal Bank of Scotland) vs Zempler Bank (formerly Cashplus) Banking Basics
| RBS (Royal Bank of Scotland) | Zempler Bank (formerly Cashplus) | |
| Bank Type | High Street | Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 114724 | 671140 |
| Website | RBS (Royal Bank of Scotland) Website | Zempler Bank (formerly Cashplus) Website |
Common Comparison Questions
Does RBS (Royal Bank of Scotland) or Zempler Bank (formerly Cashplus) have better customer reviews?
RBS (Royal Bank of Scotland) scores 1.3 out of 5 based 838 Trustpilot reviews. Of these reviews 7% are 5-star and 89% are 1-star.
Whereas, Zempler Bank (formerly Cashplus) scores 3.7 out of 5 based 9,921 Trustpilot reviews. Of which 54% are 5-star and 30% are 1-star.
Does RBS (Royal Bank of Scotland) or Zempler Bank (formerly Cashplus) have a better App?
RBS (Royal Bank of Scotland)’s iPhone App is rated 4.8 out of 5 based on 106,900 reviews. And it’s Android App is rated 4.3 out of 5 based on 81,700 reviews.
In comparison, Zempler Bank (formerly Cashplus)’s iPhone App is rated 4.7 out of 5 based on 48,000 reviews. And it’s Android App is rated 4.5 out of 5 based on 23,400 reviews.
Does RBS (Royal Bank of Scotland) or Zempler Bank (formerly Cashplus) have better business savings rates?
RBS (Royal Bank of Scotland) offers the following types of business savings accounts: Business reserve, Liquidity manager notice, Treasury reserve, Client deposit manager, Client account manager with interest rates ranging from 1.46% to 4.25%. (AER)
In contrast, Zempler Bank (formerly Cashplus) offers None accounts with interest rates ranging from NA to NA (AER).
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For other business bank accounts see our guide here.