Is OakNorth or Cumberland Building Society better for your small business?
Below we look at both OakNorth and Cumberland Building Society reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


OakNorth vs Cumberland Building Society Trustpilot Reviews
OakNorth | Cumberland Building Society | |
Trustpilot Review Score (out of 5) | 4.8 | 2.5 |
Percent 5-Star Reviews | 84% | 22% |
Percent 1- Star Reviews | 3% | 69% |
Total Number of Reviews | 8,904 | 41 |
https://www.trustpilot.com/review/oaknorth.co.uk
https://www.trustpilot.com/review/cumberlandbuildingsociety.co.uk
OakNorth vs Cumberland Building Society App Reviews
OakNorth | Cumberland Building Society | |
iPhone Review Score (out of 5) | 4.8 | 4.7 |
Number of iPhone Reviews | 1,600 | 644 |
Android Review Score (out of 5) | 4.8 | 4.8 |
Number of Android Reviews | 468 | 415 |
https://apps.apple.com/gb/app/oaknorth-savings/id1476387507
https://apps.apple.com/gb/app/cumberland-mobile-banking/id715482935
OakNorth vs Cumberland Building Society Account Fees & Charges
OakNorth | Cumberland Building Society | |
Free Business Bank Account | No | Yes |
Free Business Account Term Length | NA | 12 Months |
Cheapest Monthly Account Fee | £25 | Free |
Most Expensive Monthly Account Fee | £99.99 | £5 |
Electronic Payment Cost (in/out) | Free | 35p |
Cash Payments Cost (in/out) | 70p per £100 | 40p per £100 |
Cheques (in/out) | £1 per cheque | £1 |
CHAPS Payments Cost | £17 | £25 |
SEPA Payments Cost | No | No |
OakNorth vs Cumberland Building Society Business Savings Rates
OakNorth | Cumberland Building Society | |
Types of Business Savings Accounts | Fixed Term, Notice Accounts, Easy Access | Instant Access, Fixed Term, Notice Savings |
Lowest Savings Rate (AER) | 3.85% | 3.05% |
Maximum Savings Rate (AER) | 3.85% | 4.20% |
Minimum Savings Amount | £10,000 | £1 |
Interest Paid On Foreign Currencies | No | No |
OakNorth vs Cumberland Building Society Account Opening Times
OakNorth | Cumberland Building Society | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | Few minutes | 5 to 10 minutes |
Do They Check Your Credit? | No | Yes |
Current Account Switch Service | No | Yes |
OakNorth vs Cumberland Building Society Features & Account Types


OakNorth | Cumberland Building Society | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | No | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | No | Yes |
Branch Locations | None, online and phone only | Locations in North East England only |
OakNorth vs Cumberland Building Society Customer Support Options
OakNorth | Cumberland Building Society | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | No | Yes |
OakNorth vs Cumberland Building Society Foreign Currency Accounts
OakNorth | Cumberland Building Society | |
US Dollar (USD) Bank Accounts | No | Yes |
Euro (EUR) Bank Accounts | No | Yes |
Other Currencies Available: | No | No |
Other Business Services From OakNorth and Cumberland Building Society


OakNorth | Cumberland Building Society | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | No | No |
Free Accounting Software | No | Yes |
OakNorth vs Cumberland Building Society Banking Basics
OakNorth | Cumberland Building Society | |
Bank Type | Challenger | Building Society |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 629564 | 106074 |
Website | OakNorth Website | Cumberland Building Society Website |
Common Comparison Questions
Does OakNorth or Cumberland Building Society have better customer reviews?
OakNorth scores 4.8 out of 5 based 8,904 Trustpilot reviews. Of these reviews 84% are 5-star and 3% are 1-star.
Whereas, Cumberland Building Society scores 2.5 out of 5 based 41 Trustpilot reviews. Of which 22% are 5-star and 69% are 1-star.
Does OakNorth or Cumberland Building Society have a better App?
OakNorth’s iPhone App is rated 4.8 out of 5 based on 1,600 reviews. And it’s Android App is rated 4.8 out of 5 based on 468 reviews.
In comparison, Cumberland Building Society’s iPhone App is rated 4.7 out of 5 based on 644 reviews. And it’s Android App is rated 4.8 out of 5 based on 415 reviews.
Does OakNorth or Cumberland Building Society have better business savings rates?
OakNorth offers the following types of business savings accounts: Fixed Term, Notice Accounts, Easy Access with interest rates ranging from 3.85% to 3.85%. (AER)
In contrast, Cumberland Building Society offers Instant Access, Fixed Term, Notice Savings accounts with interest rates ranging from 3.05% to 4.20% (AER).
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For other business bank accounts see our guide here.