Is NatWest or United Trust Bank better for your small business?
Below we look at both NatWest and United Trust Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


NatWest vs United Trust Bank Trustpilot Reviews
NatWest | United Trust Bank | |
Trustpilot Review Score (out of 5) | 1.4 | 4.6 |
Percent 5-Star Reviews | 8% | 78% |
Percent 1- Star Reviews | 86% | 3% |
Total Number of Reviews | 5,984 | 1,372 |
https://www.trustpilot.com/review/www.natwest.com
https://www.trustpilot.com/review/utbank.co.uk
NatWest vs United Trust Bank App Reviews
NatWest | United Trust Bank | |
iPhone Review Score (out of 5) | 4.8 | 5 |
Number of iPhone Reviews | 456,700 | 5 |
Android Review Score (out of 5) | 4.4 | No Rating |
Number of Android Reviews | 349,000 | No Reviews |
https://apps.apple.com/gb/app/natwest-mobile-banking/id334855322
https://apps.apple.com/us/app/united-trust-bank/id6444029400
NatWest vs United Trust Bank Account Fees & Charges
NatWest | United Trust Bank | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | 24 Months | NA |
Cheapest Monthly Account Fee | Free | £12.50 |
Most Expensive Monthly Account Fee | Free | £25 |
Electronic Payment Cost (in/out) | 35p | Free |
Cash Payments Cost (in/out) | 70p per £100 | Free / £1.50 |
Cheques (in/out) | 70p per item | Free / £2.50 |
CHAPS Payments Cost | £20 | £25 |
SEPA Payments Cost | 45p | No |
NatWest vs United Trust Bank Business Savings Rates
NatWest | United Trust Bank | |
Types of Business Savings Accounts | Instant access, notice and fixed-term savings accounts | Fixed Term Business Bonds, Notice Accounts, Tracker Accounts |
Lowest Savings Rate (AER) | 1.46% | 3.75% |
Maximum Savings Rate (AER) | 4.25% | 5.25% |
Minimum Savings Amount | No | £5,000 |
Interest Paid On Foreign Currencies | Yes | Yes |
NatWest vs United Trust Bank Account Opening Times
NatWest | United Trust Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 10 Working days | 7 Working days |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
NatWest vs United Trust Bank Features & Account Types


NatWest | United Trust Bank | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | No |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | No |
Branch Locations | UK-wide including the ability to use some RBS locations | London office only |
NatWest vs United Trust Bank Customer Support Options
NatWest | United Trust Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
NatWest vs United Trust Bank Foreign Currency Accounts
NatWest | United Trust Bank | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
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Other Business Services From NatWest and United Trust Bank


NatWest | United Trust Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | Yes | No |
NatWest vs United Trust Bank Banking Basics
NatWest | United Trust Bank | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 121882 | 204463 |
Website | NatWest Website | United Trust Bank Website |
Common Comparison Questions
Does NatWest or United Trust Bank have better customer reviews?
NatWest scores 1.4 out of 5 based 5,984 Trustpilot reviews. Of these reviews 8% are 5-star and 86% are 1-star.
Whereas, United Trust Bank scores 4.6 out of 5 based 1,372 Trustpilot reviews. Of which 78% are 5-star and 3% are 1-star.
Does NatWest or United Trust Bank have a better App?
NatWest’s iPhone App is rated 4.8 out of 5 based on 456,700 reviews. And it’s Android App is rated 4.4 out of 5 based on 349,000 reviews.
In comparison, United Trust Bank’s iPhone App is rated 5 out of 5 based on 5 reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does NatWest or United Trust Bank have better business savings rates?
NatWest offers the following types of business savings accounts: Instant access, notice and fixed-term savings accounts with interest rates ranging from 1.46% to 4.25%. (AER)
In contrast, United Trust Bank offers Fixed Term Business Bonds, Notice Accounts, Tracker Accounts accounts with interest rates ranging from 3.75% to 5.25% (AER).
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For other business bank accounts see our guide here.