Is NatWest or Triodos Bank better for your small business?
Below we look at both NatWest and Triodos Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


NatWest vs Triodos Bank Trustpilot Reviews
NatWest | Triodos Bank | |
Trustpilot Review Score (out of 5) | 1.4 | 4.1 |
Percent 5-Star Reviews | 8% | 58% |
Percent 1- Star Reviews | 86% | 22% |
Total Number of Reviews | 5,984 | 514 |
https://www.trustpilot.com/review/www.natwest.com
https://www.trustpilot.com/review/triodos.co.uk
NatWest vs Triodos Bank App Reviews
NatWest | Triodos Bank | |
iPhone Review Score (out of 5) | 4.8 | 4.6 |
Number of iPhone Reviews | 456,700 | 1,700 |
Android Review Score (out of 5) | 4.4 | 4.6 |
Number of Android Reviews | 349,000 | 851 |
https://apps.apple.com/gb/app/natwest-mobile-banking/id334855322
https://apps.apple.com/gb/app/triodos-bank-uk/id1238649529
NatWest vs Triodos Bank Account Fees & Charges
NatWest | Triodos Bank | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | 24 Months | NA |
Cheapest Monthly Account Fee | Free | £3 |
Most Expensive Monthly Account Fee | Free | £3 |
Electronic Payment Cost (in/out) | 35p | No |
Cash Payments Cost (in/out) | 70p per £100 | Free / £1 |
Cheques (in/out) | 70p per item | £1 |
CHAPS Payments Cost | £20 | £20 |
SEPA Payments Cost | 45p | No |
NatWest vs Triodos Bank Business Savings Rates
NatWest | Triodos Bank | |
Types of Business Savings Accounts | Instant access, notice and fixed-term savings accounts | None |
Lowest Savings Rate (AER) | 1.46% | NA |
Maximum Savings Rate (AER) | 4.25% | NA |
Minimum Savings Amount | No | NA |
Interest Paid On Foreign Currencies | Yes | Yes |
NatWest vs Triodos Bank Account Opening Times
NatWest | Triodos Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 10 Working days | 1 to 2 Working days |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
NatWest vs Triodos Bank Features & Account Types


NatWest | Triodos Bank | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | No |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | No |
Accounts For Charities | Yes | No |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Mastercard |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | No |
Branch Locations | UK-wide including the ability to use some RBS locations | Bristol, London and Edinburgh |
NatWest vs Triodos Bank Customer Support Options
NatWest | Triodos Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
NatWest vs Triodos Bank Foreign Currency Accounts
NatWest | Triodos Bank | |
US Dollar (USD) Bank Accounts | Yes | No |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
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Other Business Services From NatWest and Triodos Bank


NatWest | Triodos Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | No |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | Yes | No |
NatWest vs Triodos Bank Banking Basics
NatWest | Triodos Bank | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 121882 | 817008 |
Website | NatWest Website | Triodos Bank Website |
Common Comparison Questions
Does NatWest or Triodos Bank have better customer reviews?
NatWest scores 1.4 out of 5 based 5,984 Trustpilot reviews. Of these reviews 8% are 5-star and 86% are 1-star.
Whereas, Triodos Bank scores 4.1 out of 5 based 514 Trustpilot reviews. Of which 58% are 5-star and 22% are 1-star.
Does NatWest or Triodos Bank have a better App?
NatWest’s iPhone App is rated 4.8 out of 5 based on 456,700 reviews. And it’s Android App is rated 4.4 out of 5 based on 349,000 reviews.
In comparison, Triodos Bank’s iPhone App is rated 4.6 out of 5 based on 1,700 reviews. And it’s Android App is rated 4.6 out of 5 based on 851 reviews.
Does NatWest or Triodos Bank have better business savings rates?
NatWest offers the following types of business savings accounts: Instant access, notice and fixed-term savings accounts with interest rates ranging from 1.46% to 4.25%. (AER)
In contrast, Triodos Bank offers None accounts with interest rates ranging from NA to NA (AER).
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For other business bank accounts see our guide here.