Is NatWest or Mettle better for your small business?
Below we look at both NatWest and Mettle reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
NatWest vs Mettle Trustpilot Reviews
| NatWest | Mettle | |
| Trustpilot Review Score (out of 5) | 1.4 | 4.6 |
| Percent 5-Star Reviews | 8% | 81% |
| Percent 1- Star Reviews | 86% | 8% |
| Total Number of Reviews | 5,984 | 3,418 |
https://www.trustpilot.com/review/www.natwest.com
https://www.trustpilot.com/review/mettle.co.uk
NatWest vs Mettle App Reviews
| NatWest | Mettle | |
| iPhone Review Score (out of 5) | 4.8 | 4.9 |
| Number of iPhone Reviews | 456,700 | 25,100 |
| Android Review Score (out of 5) | 4.4 | 4.8 |
| Number of Android Reviews | 349,000 | 8,890 |
https://apps.apple.com/gb/app/natwest-mobile-banking/id334855322
https://apps.apple.com/gb/app/mettle-business-bank-account/id1411976870
NatWest vs Mettle Account Fees & Charges
| NatWest | Mettle | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 24 Months | No Limit |
| Cheapest Monthly Account Fee | Free | No |
| Most Expensive Monthly Account Fee | Free | No |
| Electronic Payment Cost (in/out) | 35p | Free |
| Cash Payments Cost (in/out) | 70p per £100 | £1.50 / £2.50 |
| Cheques (in/out) | 70p per item | 50p |
| CHAPS Payments Cost | £20 | £20 |
| SEPA Payments Cost | 45p | No |
NatWest vs Mettle Business Savings Rates
| NatWest | Mettle | |
| Types of Business Savings Accounts | Instant access, notice and fixed-term savings accounts | Savings pot |
| Lowest Savings Rate (AER) | 1.46% | 1.46% |
| Maximum Savings Rate (AER) | 4.25% | 1.46% |
| Minimum Savings Amount | No | £10 |
| Interest Paid On Foreign Currencies | Yes | No |
NatWest vs Mettle Account Opening Times
| NatWest | Mettle | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 10 Working days | Few minutes |
| Do They Check Your Credit? | Yes | No |
| Current Account Switch Service | Yes | No |
NatWest vs Mettle Features & Account Types
| NatWest | Mettle | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | No |
| Business Overdraft | Yes | No |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | No |
| Card Type | Mastercard | Mastercard |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | No |
| Branch Locations | UK-wide including the ability to use some RBS locations | None, online only |
NatWest vs Mettle Customer Support Options
| NatWest | Mettle | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | No |
NatWest vs Mettle Foreign Currency Accounts
| NatWest | Mettle | |
| US Dollar (USD) Bank Accounts | Yes | No |
| Euro (EUR) Bank Accounts | Yes | No |
| Other Currencies Available: |
| No |
Other Business Services From NatWest and Mettle
| NatWest | Mettle | |
| Business Loans | Yes | No |
| Commercial Mortgages | Yes | No |
| Invoice Financing | Yes | No |
| International Payments | Yes | No |
| Merchant Payment Services | Yes | No |
| Card Machines | Yes | No |
| Free Accounting Software | Yes | Yes |
NatWest vs Mettle Banking Basics
| NatWest | Mettle | |
| Bank Type | High Street | High Street/Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 via NatWest |
| FCA Number | 121882 | 121878 |
| Website | NatWest Website | Mettle Website |
Common Comparison Questions
Does NatWest or Mettle have better customer reviews?
NatWest scores 1.4 out of 5 based 5,984 Trustpilot reviews. Of these reviews 8% are 5-star and 86% are 1-star.
Whereas, Mettle scores 4.6 out of 5 based 3,418 Trustpilot reviews. Of which 81% are 5-star and 8% are 1-star.
Does NatWest or Mettle have a better App?
NatWest’s iPhone App is rated 4.8 out of 5 based on 456,700 reviews. And it’s Android App is rated 4.4 out of 5 based on 349,000 reviews.
In comparison, Mettle’s iPhone App is rated 4.9 out of 5 based on 25,100 reviews. And it’s Android App is rated 4.8 out of 5 based on 8,890 reviews.
Does NatWest or Mettle have better business savings rates?
NatWest offers the following types of business savings accounts: Instant access, notice and fixed-term savings accounts with interest rates ranging from 1.46% to 4.25%. (AER)
In contrast, Mettle offers Savings pot accounts with interest rates ranging from 1.46% to 1.46% (AER).
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For other business bank accounts see our guide here.