Is NatWest or Cynergy Bank better for your small business?
Below we look at both NatWest and Cynergy Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
NatWest vs Cynergy Bank Trustpilot Reviews
| NatWest | Cynergy Bank | |
| Trustpilot Review Score (out of 5) | 1.4 | 4 |
| Percent 5-Star Reviews | 8% | 58% |
| Percent 1- Star Reviews | 86% | 27% |
| Total Number of Reviews | 5,984 | 2,235 |
https://www.trustpilot.com/review/www.natwest.com
https://www.trustpilot.com/review/cynergybank.co.uk
NatWest vs Cynergy Bank App Reviews
| NatWest | Cynergy Bank | |
| iPhone Review Score (out of 5) | 4.8 | 1.5 |
| Number of iPhone Reviews | 456,700 | 350 |
| Android Review Score (out of 5) | 4.4 | 1.7 |
| Number of Android Reviews | 349,000 | 449 |
https://apps.apple.com/gb/app/natwest-mobile-banking/id334855322
https://apps.apple.com/gb/app/cynergy-bank-authenticator/id1497728953
NatWest vs Cynergy Bank Account Fees & Charges
| NatWest | Cynergy Bank | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 24 Months | 12 Months |
| Cheapest Monthly Account Fee | Free | £25 |
| Most Expensive Monthly Account Fee | Free | £25 |
| Electronic Payment Cost (in/out) | 35p | 35p |
| Cash Payments Cost (in/out) | 70p per £100 | 65p per £100 |
| Cheques (in/out) | 70p per item | 30p / 78p |
| CHAPS Payments Cost | £20 | £25 |
| SEPA Payments Cost | 45p | £6 |
NatWest vs Cynergy Bank Business Savings Rates
| NatWest | Cynergy Bank | |
| Types of Business Savings Accounts | Instant access, notice and fixed-term savings accounts | Business Saver |
| Lowest Savings Rate (AER) | 1.46% | 4.00% |
| Maximum Savings Rate (AER) | 4.25% | 4.00% |
| Minimum Savings Amount | No | £1 |
| Interest Paid On Foreign Currencies | Yes | Yes |
NatWest vs Cynergy Bank Account Opening Times
| NatWest | Cynergy Bank | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 10 Working days | 15 minutes |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
NatWest vs Cynergy Bank Features & Account Types
| NatWest | Cynergy Bank | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | No |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Visa |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | Yes |
| Branch Locations | UK-wide including the ability to use some RBS locations | London, Redhill, Birmingham, Manchester and Glasgow |
NatWest vs Cynergy Bank Customer Support Options
| NatWest | Cynergy Bank | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | Yes |
NatWest vs Cynergy Bank Foreign Currency Accounts
| NatWest | Cynergy Bank | |
| US Dollar (USD) Bank Accounts | Yes | No |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
| No |
Other Business Services From NatWest and Cynergy Bank
| NatWest | Cynergy Bank | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | Yes | Yes |
| Invoice Financing | Yes | Yes |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | No |
| Card Machines | Yes | No |
| Free Accounting Software | Yes | No |
NatWest vs Cynergy Bank Banking Basics
| NatWest | Cynergy Bank | |
| Bank Type | High Street | Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 121882 | 575105 |
| Website | NatWest Website | Cynergy Bank Website |
Common Comparison Questions
Does NatWest or Cynergy Bank have better customer reviews?
NatWest scores 1.4 out of 5 based 5,984 Trustpilot reviews. Of these reviews 8% are 5-star and 86% are 1-star.
Whereas, Cynergy Bank scores 4 out of 5 based 2,235 Trustpilot reviews. Of which 58% are 5-star and 27% are 1-star.
Does NatWest or Cynergy Bank have a better App?
NatWest’s iPhone App is rated 4.8 out of 5 based on 456,700 reviews. And it’s Android App is rated 4.4 out of 5 based on 349,000 reviews.
In comparison, Cynergy Bank’s iPhone App is rated 1.5 out of 5 based on 350 reviews. And it’s Android App is rated 1.7 out of 5 based on 449 reviews.
Does NatWest or Cynergy Bank have better business savings rates?
NatWest offers the following types of business savings accounts: Instant access, notice and fixed-term savings accounts with interest rates ranging from 1.46% to 4.25%. (AER)
In contrast, Cynergy Bank offers Business Saver accounts with interest rates ranging from 4.00% to 4.00% (AER).
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For other business bank accounts see our guide here.