Is NatWest or Cumberland Building Society better for your small business?
Below we look at both NatWest and Cumberland Building Society reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


NatWest vs Cumberland Building Society Trustpilot Reviews
NatWest | Cumberland Building Society | |
Trustpilot Review Score (out of 5) | 1.4 | 2.5 |
Percent 5-Star Reviews | 8% | 22% |
Percent 1- Star Reviews | 86% | 69% |
Total Number of Reviews | 5,984 | 41 |
https://www.trustpilot.com/review/www.natwest.com
https://www.trustpilot.com/review/cumberlandbuildingsociety.co.uk
NatWest vs Cumberland Building Society App Reviews
NatWest | Cumberland Building Society | |
iPhone Review Score (out of 5) | 4.8 | 4.7 |
Number of iPhone Reviews | 456,700 | 644 |
Android Review Score (out of 5) | 4.4 | 4.8 |
Number of Android Reviews | 349,000 | 415 |
https://apps.apple.com/gb/app/natwest-mobile-banking/id334855322
https://apps.apple.com/gb/app/cumberland-mobile-banking/id715482935
NatWest vs Cumberland Building Society Account Fees & Charges
NatWest | Cumberland Building Society | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | 24 Months | 12 Months |
Cheapest Monthly Account Fee | Free | Free |
Most Expensive Monthly Account Fee | Free | £5 |
Electronic Payment Cost (in/out) | 35p | 35p |
Cash Payments Cost (in/out) | 70p per £100 | 40p per £100 |
Cheques (in/out) | 70p per item | £1 |
CHAPS Payments Cost | £20 | £25 |
SEPA Payments Cost | 45p | No |
NatWest vs Cumberland Building Society Business Savings Rates
NatWest | Cumberland Building Society | |
Types of Business Savings Accounts | Instant access, notice and fixed-term savings accounts | Instant Access, Fixed Term, Notice Savings |
Lowest Savings Rate (AER) | 1.46% | 3.05% |
Maximum Savings Rate (AER) | 4.25% | 4.20% |
Minimum Savings Amount | No | £1 |
Interest Paid On Foreign Currencies | Yes | No |
NatWest vs Cumberland Building Society Account Opening Times
NatWest | Cumberland Building Society | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 10 Working days | 5 to 10 minutes |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
NatWest vs Cumberland Building Society Features & Account Types


NatWest | Cumberland Building Society | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | Yes |
Branch Locations | UK-wide including the ability to use some RBS locations | Locations in North East England only |
NatWest vs Cumberland Building Society Customer Support Options
NatWest | Cumberland Building Society | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | Yes |
NatWest vs Cumberland Building Society Foreign Currency Accounts
NatWest | Cumberland Building Society | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
| No |
Other Business Services From NatWest and Cumberland Building Society


NatWest | Cumberland Building Society | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | Yes | Yes |
NatWest vs Cumberland Building Society Banking Basics
NatWest | Cumberland Building Society | |
Bank Type | High Street | Building Society |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 121882 | 106074 |
Website | NatWest Website | Cumberland Building Society Website |
Common Comparison Questions
Does NatWest or Cumberland Building Society have better customer reviews?
NatWest scores 1.4 out of 5 based 5,984 Trustpilot reviews. Of these reviews 8% are 5-star and 86% are 1-star.
Whereas, Cumberland Building Society scores 2.5 out of 5 based 41 Trustpilot reviews. Of which 22% are 5-star and 69% are 1-star.
Does NatWest or Cumberland Building Society have a better App?
NatWest’s iPhone App is rated 4.8 out of 5 based on 456,700 reviews. And it’s Android App is rated 4.4 out of 5 based on 349,000 reviews.
In comparison, Cumberland Building Society’s iPhone App is rated 4.7 out of 5 based on 644 reviews. And it’s Android App is rated 4.8 out of 5 based on 415 reviews.
Does NatWest or Cumberland Building Society have better business savings rates?
NatWest offers the following types of business savings accounts: Instant access, notice and fixed-term savings accounts with interest rates ranging from 1.46% to 4.25%. (AER)
In contrast, Cumberland Building Society offers Instant Access, Fixed Term, Notice Savings accounts with interest rates ranging from 3.05% to 4.20% (AER).
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For other business bank accounts see our guide here.