Is NatWest or Co-operative Bank better for your small business?
Below we look at both NatWest and Co-operative Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
NatWest vs Co-operative Bank Trustpilot Reviews
| NatWest | Co-operative Bank | |
| Trustpilot Review Score (out of 5) | 1.4 | 4.2 |
| Percent 5-Star Reviews | 8% | 51% |
| Percent 1- Star Reviews | 86% | 39% |
| Total Number of Reviews | 5,984 | 7,699 |
https://www.trustpilot.com/review/www.natwest.com
https://www.trustpilot.com/review/co-operativebank.co.uk
NatWest vs Co-operative Bank App Reviews
| NatWest | Co-operative Bank | |
| iPhone Review Score (out of 5) | 4.8 | 4.7 |
| Number of iPhone Reviews | 456,700 | 47,800 |
| Android Review Score (out of 5) | 4.4 | 4.3 |
| Number of Android Reviews | 349,000 | 33,000 |
https://apps.apple.com/gb/app/natwest-mobile-banking/id334855322
https://apps.apple.com/gb/app/co-operative-bank/id1439204021
NatWest vs Co-operative Bank Account Fees & Charges
| NatWest | Co-operative Bank | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 24 Months | 30 Months |
| Cheapest Monthly Account Fee | Free | Free |
| Most Expensive Monthly Account Fee | Free | Free |
| Electronic Payment Cost (in/out) | 35p | Free |
| Cash Payments Cost (in/out) | 70p per £100 | £1.50 per £100 |
| Cheques (in/out) | 70p per item | £1.50 |
| CHAPS Payments Cost | £20 | £25 |
| SEPA Payments Cost | 45p | No |
NatWest vs Co-operative Bank Business Savings Rates
| NatWest | Co-operative Bank | |
| Types of Business Savings Accounts | Instant access, notice and fixed-term savings accounts | Instant access, 35+ day, 95+ day |
| Lowest Savings Rate (AER) | 1.46% | 1.63% |
| Maximum Savings Rate (AER) | 4.25% | 2.51% |
| Minimum Savings Amount | No | No |
| Interest Paid On Foreign Currencies | Yes | No |
NatWest vs Co-operative Bank Account Opening Times
| NatWest | Co-operative Bank | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 10 Working days | 5 Working days |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
NatWest vs Co-operative Bank Features & Account Types
| NatWest | Co-operative Bank | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Visa |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | Yes |
| Branch Locations | UK-wide including the ability to use some RBS locations | Limited locations accross the UK |
NatWest vs Co-operative Bank Customer Support Options
| NatWest | Co-operative Bank | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | Yes |
NatWest vs Co-operative Bank Foreign Currency Accounts
| NatWest | Co-operative Bank | |
| US Dollar (USD) Bank Accounts | Yes | Yes |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
| No |
Other Business Services From NatWest and Co-operative Bank
| NatWest | Co-operative Bank | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | Yes | Yes |
| Invoice Financing | Yes | Yes |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | Yes |
| Card Machines | Yes | No |
| Free Accounting Software | Yes | Yes |
NatWest vs Co-operative Bank Banking Basics
| NatWest | Co-operative Bank | |
| Bank Type | High Street | High Street |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 121882 | 990937 |
| Website | NatWest Website | Co-operative Bank Website |
Common Comparison Questions
Does NatWest or Co-operative Bank have better customer reviews?
NatWest scores 1.4 out of 5 based 5,984 Trustpilot reviews. Of these reviews 8% are 5-star and 86% are 1-star.
Whereas, Co-operative Bank scores 4.2 out of 5 based 7,699 Trustpilot reviews. Of which 51% are 5-star and 39% are 1-star.
Does NatWest or Co-operative Bank have a better App?
NatWest’s iPhone App is rated 4.8 out of 5 based on 456,700 reviews. And it’s Android App is rated 4.4 out of 5 based on 349,000 reviews.
In comparison, Co-operative Bank’s iPhone App is rated 4.7 out of 5 based on 47,800 reviews. And it’s Android App is rated 4.3 out of 5 based on 33,000 reviews.
Does NatWest or Co-operative Bank have better business savings rates?
NatWest offers the following types of business savings accounts: Instant access, notice and fixed-term savings accounts with interest rates ranging from 1.46% to 4.25%. (AER)
In contrast, Co-operative Bank offers Instant access, 35+ day, 95+ day accounts with interest rates ranging from 1.63% to 2.51% (AER).
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For other business bank accounts see our guide here.