Is NatWest or Charity Bank better for your small business?
Below we look at both NatWest and Charity Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
NatWest vs Charity Bank Trustpilot Reviews
| NatWest | Charity Bank | |
| Trustpilot Review Score (out of 5) | 1.4 | 3.3 |
| Percent 5-Star Reviews | 8% | 33% |
| Percent 1- Star Reviews | 86% | 34% |
| Total Number of Reviews | 5,984 | 3 |
https://www.trustpilot.com/review/www.natwest.com
https://www.trustpilot.com/review/charitybank.org
NatWest vs Charity Bank App Reviews
| NatWest | Charity Bank | |
| iPhone Review Score (out of 5) | 4.8 | No Rating |
| Number of iPhone Reviews | 456,700 | No Reviews |
| Android Review Score (out of 5) | 4.4 | No Rating |
| Number of Android Reviews | 349,000 | No Reviews |
https://apps.apple.com/gb/app/natwest-mobile-banking/id334855322
https://www.apple.com/uk/app-store/
NatWest vs Charity Bank Account Fees & Charges
| NatWest | Charity Bank | |
| Free Business Bank Account | Yes | No |
| Free Business Account Term Length | 24 Months | NA |
| Cheapest Monthly Account Fee | Free | Free |
| Most Expensive Monthly Account Fee | Free | Free |
| Electronic Payment Cost (in/out) | 35p | No |
| Cash Payments Cost (in/out) | 70p per £100 | Free |
| Cheques (in/out) | 70p per item | Free |
| CHAPS Payments Cost | £20 | £10 |
| SEPA Payments Cost | 45p | 20p |
NatWest vs Charity Bank Business Savings Rates
| NatWest | Charity Bank | |
| Types of Business Savings Accounts | Instant access, notice and fixed-term savings accounts | CITR accounts, Easy Access, Notice Accounts, Fixed Account |
| Lowest Savings Rate (AER) | 1.46% | 2.02% |
| Maximum Savings Rate (AER) | 4.25% | 4.51% |
| Minimum Savings Amount | No | £1,000 |
| Interest Paid On Foreign Currencies | Yes | No |
NatWest vs Charity Bank Account Opening Times
| NatWest | Charity Bank | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 10 Working days | Undisclosed |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
NatWest vs Charity Bank Features & Account Types
| NatWest | Charity Bank | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | No |
| Business Overdraft | Yes | No |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Mastercard |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | No |
| In Person/Branch Banking | Yes | No |
| Branch Locations | UK-wide including the ability to use some RBS locations | Tonbridge |
NatWest vs Charity Bank Customer Support Options
| NatWest | Charity Bank | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | No |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | No |
NatWest vs Charity Bank Foreign Currency Accounts
| NatWest | Charity Bank | |
| US Dollar (USD) Bank Accounts | Yes | No |
| Euro (EUR) Bank Accounts | Yes | No |
| Other Currencies Available: |
| No |
Other Business Services From NatWest and Charity Bank
| NatWest | Charity Bank | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | Yes | Yes |
| Invoice Financing | Yes | No |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | No |
| Card Machines | Yes | No |
| Free Accounting Software | Yes | No |
NatWest vs Charity Bank Banking Basics
| NatWest | Charity Bank | |
| Bank Type | High Street | Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 121882 | 207701 |
| Website | NatWest Website | Charity Bank Website |
Common Comparison Questions
Does NatWest or Charity Bank have better customer reviews?
NatWest scores 1.4 out of 5 based 5,984 Trustpilot reviews. Of these reviews 8% are 5-star and 86% are 1-star.
Whereas, Charity Bank scores 3.3 out of 5 based 3 Trustpilot reviews. Of which 33% are 5-star and 34% are 1-star.
Does NatWest or Charity Bank have a better App?
NatWest’s iPhone App is rated 4.8 out of 5 based on 456,700 reviews. And it’s Android App is rated 4.4 out of 5 based on 349,000 reviews.
In comparison, Charity Bank’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does NatWest or Charity Bank have better business savings rates?
NatWest offers the following types of business savings accounts: Instant access, notice and fixed-term savings accounts with interest rates ranging from 1.46% to 4.25%. (AER)
In contrast, Charity Bank offers CITR accounts, Easy Access, Notice Accounts, Fixed Account accounts with interest rates ranging from 2.02% to 4.51% (AER).
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For other business bank accounts see our guide here.