Merchant Machine

NatWest VS Zempler Bank (formerly Cashplus): Business Banking Review & Fee Comparison


By: Ian Wright | Last Updated: May 22, 2025

Is NatWest or Zempler Bank (formerly Cashplus) better for your small business?



Compare UK Business Bank Accounts

Powered By BusinessBankAccounts.co.uk



Below we look at both NatWest and Zempler Bank (formerly Cashplus) reviews on Trustpilot along with their App reviews from Apple and Google.

We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.

NatWest Homepage
NatWest Homepage


Zempler Bank (formerly Cashplus) Homepage
Zempler Bank (formerly Cashplus) Homepage
 

NatWest vs Zempler Bank (formerly Cashplus) Trustpilot Reviews

NatWestZempler Bank (formerly Cashplus)
Trustpilot Review Score (out of 5)1.43.7
Percent 5-Star Reviews8%54%
Percent 1- Star Reviews86%30%
Total Number of Reviews5,9849,921
Sources:
https://www.trustpilot.com/review/www.natwest.com
https://www.trustpilot.com/review/www.cashplus.com

NatWest vs Zempler Bank (formerly Cashplus) App Reviews

NatWestZempler Bank (formerly Cashplus)
iPhone Review Score (out of 5)4.84.7
Number of iPhone Reviews456,70048,000
Android Review Score (out of 5)4.44.5
Number of Android Reviews349,00023,400
Sources:
https://apps.apple.com/gb/app/natwest-mobile-banking/id334855322
https://apps.apple.com/gb/app/cashplus-bank/id709473017

NatWest vs Zempler Bank (formerly Cashplus) Account Fees & Charges

NatWestZempler Bank (formerly Cashplus)
Free Business Bank AccountYesYes
Free Business Account Term Length24 MonthsNo Limit
Cheapest Monthly Account FeeFreeNo
Most Expensive Monthly Account FeeFree£9
Electronic Payment Cost (in/out)35pFree / 30p
Cash Payments Cost (in/out)70p per £1000.5% / £2
Cheques (in/out)70p per itemUnknown
CHAPS Payments Cost£20£20
SEPA Payments Cost45p£15

NatWest vs Zempler Bank (formerly Cashplus) Business Savings Rates

NatWestZempler Bank (formerly Cashplus)
Types of Business Savings AccountsInstant access, notice and fixed-term savings accountsNone
Lowest Savings Rate (AER)1.46%NA
Maximum Savings Rate (AER)4.25%NA
Minimum Savings AmountNoNA
Interest Paid On Foreign CurrenciesYesNo
 

NatWest vs Zempler Bank (formerly Cashplus) Account Opening Times

NatWestZempler Bank (formerly Cashplus)
Can You Apply Online?YesYes
How Long Does Opening An
Account Typically Take?
10 Working days1 day
Do They Check Your Credit?YesNo
Current Account Switch ServiceYesNo

NatWest vs Zempler Bank (formerly Cashplus) Features & Account Types

NatWest Account Types
NatWest Features & Account Types


Zempler Bank (formerly Cashplus) Account Types
Zempler Bank (formerly Cashplus) Features & Account Types


NatWestZempler Bank (formerly Cashplus)
Business Current AccountYesYes
Business Savings AccountYesNo
Business Credit CardYesYes
Business OverdraftYesYes
Accounts For StartupsYesYes
Accounts For CharitiesYesYes
Accounts For Sole TradersYesYes
Joint Business Accounts AvailableYesYes
Card TypeMastercardMastercard
Online BankingYesYes
Mobile BankingYesYes
In Person/Branch BankingYesNo
Branch LocationsUK-wide including the ability to use some RBS locationsNone, online only

NatWest vs Zempler Bank (formerly Cashplus) Customer Support Options

NatWestZempler Bank (formerly Cashplus)
Phone Support AvailableYesYes
Email Support AvailableYesYes
App Based Support YesYes
Web Based SupportYesYes
In person Customer SupportYesNo

NatWest vs Zempler Bank (formerly Cashplus) Foreign Currency Accounts

NatWestZempler Bank (formerly Cashplus)
US Dollar (USD) Bank AccountsYesYes
Euro (EUR) Bank AccountsYesYes
Other Currencies Available:
  • AED (United Arab Emirates Dirham)
  • KWD (Kuwaiti Dinar)
  • AUD (Australian Dollar)
  • LTL (Lithuanian Litas)
  • BGN (Bulgarian Lev)
  • MAD (Moroccan Dirham)
  • BHD (Bahraini Dinar)
  • MUR (Mauritian Rupee)
  • CAD (Canadian Dollar)
  • MXN (Mexican Peso)
  • CHF (Swiss Franc)
  • NOK (Norwegian Krone)
  • CZK (Czech Koruna)
  • OMR (Omani Rial)
  • DKK (Danish Krone)
  • PLN (Polish Zloty)
  • QAR (Qatari Rial)
  • SAR (Saudi Riyals)
  • HKD (Hong Kong Dollar)
  • SEK (Swedish Krona)
  • HRK (Croatian Kuna)
  • SGD (Singaporean Dollar)
  • HUF (Hungarian Forint)
  • THB (Thai Baht)
  • ILS (Israeli Shekel)
  • TRY (Turkish Lira)
  • JPY (Japanese Yen)
  • KES (Kenyan Shilling)
  • ZAR (South African Rand)
No

Other Business Services From NatWest and Zempler Bank (formerly Cashplus)

NatWest Account Types
Other NatWest Services


Zempler Bank (formerly Cashplus) Account Types
Other Zempler Bank (formerly Cashplus) Services


NatWestZempler Bank (formerly Cashplus)
Business LoansYesYes
Commercial MortgagesYesNo
Invoice FinancingYesYes
International PaymentsYesYes
Merchant Payment ServicesYesYes
Card MachinesYesNo
Free Accounting SoftwareYesNo

NatWest vs Zempler Bank (formerly Cashplus) Banking Basics

NatWestZempler Bank (formerly Cashplus)
Bank TypeHigh StreetChallenger
FSCS ProtectionYes, up to £85,000Yes, up to £85,000
FCA Number121882671140
WebsiteNatWest WebsiteZempler Bank (formerly Cashplus) Website

Common Comparison Questions

Does NatWest or Zempler Bank (formerly Cashplus) have better customer reviews?

NatWest scores 1.4 out of 5 based 5,984 Trustpilot reviews. Of these reviews 8% are 5-star and 86% are 1-star.

Whereas, Zempler Bank (formerly Cashplus) scores 3.7 out of 5 based 9,921 Trustpilot reviews. Of which 54% are 5-star and 30% are 1-star.

Does NatWest or Zempler Bank (formerly Cashplus) have a better App?

NatWest’s iPhone App is rated 4.8 out of 5 based on 456,700 reviews. And it’s Android App is rated 4.4 out of 5 based on 349,000 reviews.

In comparison, Zempler Bank (formerly Cashplus)’s iPhone App is rated 4.7 out of 5 based on 48,000 reviews. And it’s Android App is rated 4.5 out of 5 based on 23,400 reviews.

Does NatWest or Zempler Bank (formerly Cashplus) have better business savings rates?

NatWest offers the following types of business savings accounts: Instant access, notice and fixed-term savings accounts with interest rates ranging from 1.46% to 4.25%. (AER)

In contrast, Zempler Bank (formerly Cashplus) offers None accounts with interest rates ranging from NA to NA (AER).

See Other Comparisons:
NatWest vs Co-operative Bank
NatWest vs Aldermore
NatWest vs Handelsbanken
NatWest vs Anna
NatWest vs Hampshire Trust Bank


For other business bank accounts see our guide here.

 



Please note: Merchant Machine is an information and comparison website only.
We do not provide merchant services nor can we recommend which solution is right for you and your business.
Blog · About · Privacy Policy · Terms of Use · Contact Us
Copyright © 2025 Brilliant British Ltd trading as Merchant Machine

Registered Office Address:
3rd Floor Great Titchfield House, 14-18 Great Titchfield Street, London, United Kingdom, W1W 8BD
Company number 10490224