Is Metro Bank or United Trust Bank better for your small business?
Below we look at both Metro Bank and United Trust Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Metro Bank vs United Trust Bank Trustpilot Reviews
Metro Bank | United Trust Bank | |
Trustpilot Review Score (out of 5) | 2 | 4.6 |
Percent 5-Star Reviews | 45% | 78% |
Percent 1- Star Reviews | 48% | 3% |
Total Number of Reviews | 4,764 | 1,372 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/utbank.co.uk
Metro Bank vs United Trust Bank App Reviews
Metro Bank | United Trust Bank | |
iPhone Review Score (out of 5) | 4.8 | 5 |
Number of iPhone Reviews | 182,900 | 5 |
Android Review Score (out of 5) | 4.6 | No Rating |
Number of Android Reviews | 41,500 | No Reviews |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://apps.apple.com/us/app/united-trust-bank/id6444029400
Metro Bank vs United Trust Bank Account Fees & Charges
Metro Bank | United Trust Bank | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | 12 Months | NA |
Cheapest Monthly Account Fee | Free | £12.50 |
Most Expensive Monthly Account Fee | £6.00 | £25 |
Electronic Payment Cost (in/out) | 30p | Free |
Cash Payments Cost (in/out) | 1.00% | Free / £1.50 |
Cheques (in/out) | 30p | Free / £2.50 |
CHAPS Payments Cost | £25 | £25 |
SEPA Payments Cost | 20p | No |
Metro Bank vs United Trust Bank Business Savings Rates
Metro Bank | United Trust Bank | |
Types of Business Savings Accounts | Instant access, Fixed term | Fixed Term Business Bonds, Notice Accounts, Tracker Accounts |
Lowest Savings Rate (AER) | 1.10% | 3.75% |
Maximum Savings Rate (AER) | 4.41% | 5.25% |
Minimum Savings Amount | £1 | £5,000 |
Interest Paid On Foreign Currencies | Yes | Yes |
Metro Bank vs United Trust Bank Account Opening Times
Metro Bank | United Trust Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 1 day | 7 Working days |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
Metro Bank vs United Trust Bank Features & Account Types


Metro Bank | United Trust Bank | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | No |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | No |
Branch Locations | Limited locations in England & Wales only | London office only |
Metro Bank vs United Trust Bank Customer Support Options
Metro Bank | United Trust Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
Metro Bank vs United Trust Bank Foreign Currency Accounts
Metro Bank | United Trust Bank | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
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Other Business Services From Metro Bank and United Trust Bank


Metro Bank | United Trust Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | No | Yes |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | No | No |
Free Accounting Software | No | No |
Metro Bank vs United Trust Bank Banking Basics
Metro Bank | United Trust Bank | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 488982 | 204463 |
Website | Metro Bank Website | United Trust Bank Website |
Common Comparison Questions
Does Metro Bank or United Trust Bank have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, United Trust Bank scores 4.6 out of 5 based 1,372 Trustpilot reviews. Of which 78% are 5-star and 3% are 1-star.
Does Metro Bank or United Trust Bank have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, United Trust Bank’s iPhone App is rated 5 out of 5 based on 5 reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does Metro Bank or United Trust Bank have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, United Trust Bank offers Fixed Term Business Bonds, Notice Accounts, Tracker Accounts accounts with interest rates ranging from 3.75% to 5.25% (AER).
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For other business bank accounts see our guide here.