Is Metro Bank or Ulster Bank better for your small business?
Below we look at both Metro Bank and Ulster Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Metro Bank vs Ulster Bank Trustpilot Reviews
Metro Bank | Ulster Bank | |
Trustpilot Review Score (out of 5) | 2 | 1.5 |
Percent 5-Star Reviews | 45% | 8% |
Percent 1- Star Reviews | 48% | 86% |
Total Number of Reviews | 4,764 | 114 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/www.ulsterbank.co.uk
Metro Bank vs Ulster Bank App Reviews
Metro Bank | Ulster Bank | |
iPhone Review Score (out of 5) | 4.8 | 4.8 |
Number of iPhone Reviews | 182,900 | 15,700 |
Android Review Score (out of 5) | 4.6 | 4.1 |
Number of Android Reviews | 41,500 | 15,000 |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://apps.apple.com/gb/app/ulster-bank-ni-mobile-banking/id469523324
Metro Bank vs Ulster Bank Account Fees & Charges
Metro Bank | Ulster Bank | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | 12 Months | 24 Months |
Cheapest Monthly Account Fee | Free | £8 |
Most Expensive Monthly Account Fee | £6.00 | £12 |
Electronic Payment Cost (in/out) | 30p | 43p |
Cash Payments Cost (in/out) | 1.00% | 70p per £100 |
Cheques (in/out) | 30p | 40p |
CHAPS Payments Cost | £25 | £18.75 |
SEPA Payments Cost | 20p | €0.51 |
Metro Bank vs Ulster Bank Business Savings Rates
Metro Bank | Ulster Bank | |
Types of Business Savings Accounts | Instant access, Fixed term | Instant access accounts, Fixed term accounts, Currency savings accounts |
Lowest Savings Rate (AER) | 1.10% | 1.46% |
Maximum Savings Rate (AER) | 4.41% | 1.92% |
Minimum Savings Amount | £1 | No |
Interest Paid On Foreign Currencies | Yes | Yes |
Metro Bank vs Ulster Bank Account Opening Times
Metro Bank | Ulster Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 1 day | 24 working hours |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
Metro Bank vs Ulster Bank Features & Account Types


Metro Bank | Ulster Bank | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Mastercard |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | Yes |
Branch Locations | Limited locations in England & Wales only | Northern Ireland Only |
Metro Bank vs Ulster Bank Customer Support Options
Metro Bank | Ulster Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | Yes |
Metro Bank vs Ulster Bank Foreign Currency Accounts
Metro Bank | Ulster Bank | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
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Other Business Services From Metro Bank and Ulster Bank


Metro Bank | Ulster Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | No | No |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | Yes |
Card Machines | No | Yes |
Free Accounting Software | No | Yes |
Metro Bank vs Ulster Bank Banking Basics
Metro Bank | Ulster Bank | |
Bank Type | High Street | High Street |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 488982 | NA |
Website | Metro Bank Website | Ulster Bank Website |
Common Comparison Questions
Does Metro Bank or Ulster Bank have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, Ulster Bank scores 1.5 out of 5 based 114 Trustpilot reviews. Of which 8% are 5-star and 86% are 1-star.
Does Metro Bank or Ulster Bank have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, Ulster Bank’s iPhone App is rated 4.8 out of 5 based on 15,700 reviews. And it’s Android App is rated 4.1 out of 5 based on 15,000 reviews.
Does Metro Bank or Ulster Bank have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, Ulster Bank offers Instant access accounts, Fixed term accounts, Currency savings accounts accounts with interest rates ranging from 1.46% to 1.92% (AER).
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For other business bank accounts see our guide here.