Is Metro Bank or TSB better for your small business?
Below we look at both Metro Bank and TSB reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Metro Bank vs TSB Trustpilot Reviews
Metro Bank | TSB | |
Trustpilot Review Score (out of 5) | 2 | 4.2 |
Percent 5-Star Reviews | 45% | 56% |
Percent 1- Star Reviews | 48% | 27% |
Total Number of Reviews | 4,764 | 21,942 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/tsb.co.uk
Metro Bank vs TSB App Reviews
Metro Bank | TSB | |
iPhone Review Score (out of 5) | 4.8 | 4.8 |
Number of iPhone Reviews | 182,900 | 457,400 |
Android Review Score (out of 5) | 4.6 | 4.4 |
Number of Android Reviews | 41,500 | 197,000 |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://apps.apple.com/gb/app/tsb-mobile-banking/id1160720878
Metro Bank vs TSB Account Fees & Charges
Metro Bank | TSB | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | 12 Months | 30 Months |
Cheapest Monthly Account Fee | Free | £5 |
Most Expensive Monthly Account Fee | £6.00 | £40 |
Electronic Payment Cost (in/out) | 30p | Free |
Cash Payments Cost (in/out) | 1.00% | 70p per £100 |
Cheques (in/out) | 30p | 70p |
CHAPS Payments Cost | £25 | £30 |
SEPA Payments Cost | 20p | £2 |
Metro Bank vs TSB Business Savings Rates
Metro Bank | TSB | |
Types of Business Savings Accounts | Instant access, Fixed term | Instant Access, Fixed Bonds |
Lowest Savings Rate (AER) | 1.10% | 1.35% |
Maximum Savings Rate (AER) | 4.41% | 4.30% |
Minimum Savings Amount | £1 | £1 |
Interest Paid On Foreign Currencies | Yes | Yes |
Metro Bank vs TSB Account Opening Times
Metro Bank | TSB | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 1 day | 10 Working days |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
Metro Bank vs TSB Features & Account Types


Metro Bank | TSB | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | No |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Mastercard |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | Yes |
Branch Locations | Limited locations in England & Wales only | UK-wide |
Metro Bank vs TSB Customer Support Options
Metro Bank | TSB | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | Yes |
Metro Bank vs TSB Foreign Currency Accounts
Metro Bank | TSB | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
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Other Business Services From Metro Bank and TSB


Metro Bank | TSB | |
Business Loans | Yes | Yes |
Commercial Mortgages | No | Yes |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | Yes |
Card Machines | No | Yes |
Free Accounting Software | No | No |
Metro Bank vs TSB Banking Basics
Metro Bank | TSB | |
Bank Type | High Street | High Street |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 488982 | 191240 |
Website | Metro Bank Website | TSB Website |
Common Comparison Questions
Does Metro Bank or TSB have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, TSB scores 4.2 out of 5 based 21,942 Trustpilot reviews. Of which 56% are 5-star and 27% are 1-star.
Does Metro Bank or TSB have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, TSB’s iPhone App is rated 4.8 out of 5 based on 457,400 reviews. And it’s Android App is rated 4.4 out of 5 based on 197,000 reviews.
Does Metro Bank or TSB have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, TSB offers Instant Access, Fixed Bonds accounts with interest rates ranging from 1.35% to 4.30% (AER).
See Other Comparisons:Metro Bank vs Starling Bank
Metro Bank vs Shawbrook Bank
Metro Bank vs RBS (Royal Bank of Scotland)
Metro Bank vs Wise
Metro Bank vs Revolut Business
For other business bank accounts see our guide here.