Is Metro Bank or Triodos Bank better for your small business?
Below we look at both Metro Bank and Triodos Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
Metro Bank vs Triodos Bank Trustpilot Reviews
| Metro Bank | Triodos Bank | |
| Trustpilot Review Score (out of 5) | 2 | 4.1 |
| Percent 5-Star Reviews | 45% | 58% |
| Percent 1- Star Reviews | 48% | 22% |
| Total Number of Reviews | 4,764 | 514 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/triodos.co.uk
Metro Bank vs Triodos Bank App Reviews
| Metro Bank | Triodos Bank | |
| iPhone Review Score (out of 5) | 4.8 | 4.6 |
| Number of iPhone Reviews | 182,900 | 1,700 |
| Android Review Score (out of 5) | 4.6 | 4.6 |
| Number of Android Reviews | 41,500 | 851 |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://apps.apple.com/gb/app/triodos-bank-uk/id1238649529
Metro Bank vs Triodos Bank Account Fees & Charges
| Metro Bank | Triodos Bank | |
| Free Business Bank Account | Yes | No |
| Free Business Account Term Length | 12 Months | NA |
| Cheapest Monthly Account Fee | Free | £3 |
| Most Expensive Monthly Account Fee | £6.00 | £3 |
| Electronic Payment Cost (in/out) | 30p | No |
| Cash Payments Cost (in/out) | 1.00% | Free / £1 |
| Cheques (in/out) | 30p | £1 |
| CHAPS Payments Cost | £25 | £20 |
| SEPA Payments Cost | 20p | No |
Metro Bank vs Triodos Bank Business Savings Rates
| Metro Bank | Triodos Bank | |
| Types of Business Savings Accounts | Instant access, Fixed term | None |
| Lowest Savings Rate (AER) | 1.10% | NA |
| Maximum Savings Rate (AER) | 4.41% | NA |
| Minimum Savings Amount | £1 | NA |
| Interest Paid On Foreign Currencies | Yes | Yes |
Metro Bank vs Triodos Bank Account Opening Times
| Metro Bank | Triodos Bank | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 1 day | 1 to 2 Working days |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
Metro Bank vs Triodos Bank Features & Account Types
| Metro Bank | Triodos Bank | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | No |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | No |
| Accounts For Charities | Yes | No |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Mastercard |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | No |
| Branch Locations | Limited locations in England & Wales only | Bristol, London and Edinburgh |
Metro Bank vs Triodos Bank Customer Support Options
| Metro Bank | Triodos Bank | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | No |
Metro Bank vs Triodos Bank Foreign Currency Accounts
| Metro Bank | Triodos Bank | |
| US Dollar (USD) Bank Accounts | Yes | No |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
|
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Other Business Services From Metro Bank and Triodos Bank
| Metro Bank | Triodos Bank | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | No | No |
| Invoice Financing | Yes | No |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | No |
| Card Machines | No | No |
| Free Accounting Software | No | No |
Metro Bank vs Triodos Bank Banking Basics
| Metro Bank | Triodos Bank | |
| Bank Type | High Street | Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 488982 | 817008 |
| Website | Metro Bank Website | Triodos Bank Website |
Common Comparison Questions
Does Metro Bank or Triodos Bank have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, Triodos Bank scores 4.1 out of 5 based 514 Trustpilot reviews. Of which 58% are 5-star and 22% are 1-star.
Does Metro Bank or Triodos Bank have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, Triodos Bank’s iPhone App is rated 4.6 out of 5 based on 1,700 reviews. And it’s Android App is rated 4.6 out of 5 based on 851 reviews.
Does Metro Bank or Triodos Bank have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, Triodos Bank offers None accounts with interest rates ranging from NA to NA (AER).
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For other business bank accounts see our guide here.