Is Metro Bank or Shawbrook Bank better for your small business?
Below we look at both Metro Bank and Shawbrook Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Metro Bank vs Shawbrook Bank Trustpilot Reviews
Metro Bank | Shawbrook Bank | |
Trustpilot Review Score (out of 5) | 2 | 4.7 |
Percent 5-Star Reviews | 45% | 85% |
Percent 1- Star Reviews | 48% | 7% |
Total Number of Reviews | 4,764 | 10,747 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/www.shawbrook.co.uk
Metro Bank vs Shawbrook Bank App Reviews
Metro Bank | Shawbrook Bank | |
iPhone Review Score (out of 5) | 4.8 | No Rating |
Number of iPhone Reviews | 182,900 | No Reviews |
Android Review Score (out of 5) | 4.6 | No Rating |
Number of Android Reviews | 41,500 | No Reviews |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://www.apple.com/uk/app-store/
Metro Bank vs Shawbrook Bank Account Fees & Charges
Metro Bank | Shawbrook Bank | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | 12 Months | NA |
Cheapest Monthly Account Fee | Free | Free |
Most Expensive Monthly Account Fee | £6.00 | £12 |
Electronic Payment Cost (in/out) | 30p | Free |
Cash Payments Cost (in/out) | 1.00% | Free |
Cheques (in/out) | 30p | Free |
CHAPS Payments Cost | £25 | £35 |
SEPA Payments Cost | 20p | No |
Metro Bank vs Shawbrook Bank Business Savings Rates
Metro Bank | Shawbrook Bank | |
Types of Business Savings Accounts | Instant access, Fixed term | Easy Access, Fixed Rate, Notice Accounts |
Lowest Savings Rate (AER) | 1.10% | 3.66% |
Maximum Savings Rate (AER) | 4.41% | 5.03% |
Minimum Savings Amount | £1 | £1,000 |
Interest Paid On Foreign Currencies | Yes | No |
Metro Bank vs Shawbrook Bank Account Opening Times
Metro Bank | Shawbrook Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 1 day | 5 Working days |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | No |
Metro Bank vs Shawbrook Bank Features & Account Types


Metro Bank | Shawbrook Bank | |
Business Current Account | Yes | No |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | None |
Online Banking | Yes | Yes |
Mobile Banking | Yes | No |
In Person/Branch Banking | Yes | No |
Branch Locations | Limited locations in England & Wales only | Limited locations accross the UK |
Metro Bank vs Shawbrook Bank Customer Support Options
Metro Bank | Shawbrook Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | No |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
Metro Bank vs Shawbrook Bank Foreign Currency Accounts
Metro Bank | Shawbrook Bank | |
US Dollar (USD) Bank Accounts | Yes | No |
Euro (EUR) Bank Accounts | Yes | No |
Other Currencies Available: |
| No |
Other Business Services From Metro Bank and Shawbrook Bank


Metro Bank | Shawbrook Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | No | Yes |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | Yes |
Card Machines | No | No |
Free Accounting Software | No | No |
Metro Bank vs Shawbrook Bank Banking Basics
Metro Bank | Shawbrook Bank | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 488982 | 204574 |
Website | Metro Bank Website | Shawbrook Bank Website |
Common Comparison Questions
Does Metro Bank or Shawbrook Bank have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, Shawbrook Bank scores 4.7 out of 5 based 10,747 Trustpilot reviews. Of which 85% are 5-star and 7% are 1-star.
Does Metro Bank or Shawbrook Bank have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, Shawbrook Bank’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does Metro Bank or Shawbrook Bank have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, Shawbrook Bank offers Easy Access, Fixed Rate, Notice Accounts accounts with interest rates ranging from 3.66% to 5.03% (AER).
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For other business bank accounts see our guide here.