Is Metro Bank or Reliance Bank better for your small business?
Below we look at both Metro Bank and Reliance Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
Metro Bank vs Reliance Bank Trustpilot Reviews
| Metro Bank | Reliance Bank | |
| Trustpilot Review Score (out of 5) | 2 | 3.4 |
| Percent 5-Star Reviews | 45% | 25% |
| Percent 1- Star Reviews | 48% | 25% |
| Total Number of Reviews | 4,764 | 4 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/www.reliancebankltd.com
Metro Bank vs Reliance Bank App Reviews
| Metro Bank | Reliance Bank | |
| iPhone Review Score (out of 5) | 4.8 | 4.7 |
| Number of iPhone Reviews | 182,900 | 451 |
| Android Review Score (out of 5) | 4.6 | 4 |
| Number of Android Reviews | 41,500 | 144 |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://apps.apple.com/us/app/reliance-bank-mobile-banking/id1050676219
Metro Bank vs Reliance Bank Account Fees & Charges
| Metro Bank | Reliance Bank | |
| Free Business Bank Account | Yes | No |
| Free Business Account Term Length | 12 Months | NA |
| Cheapest Monthly Account Fee | Free | £7.50 |
| Most Expensive Monthly Account Fee | £6.00 | £7.50 |
| Electronic Payment Cost (in/out) | 30p | 25p |
| Cash Payments Cost (in/out) | 1.00% | 30p / 25p per £100 |
| Cheques (in/out) | 30p | 30p / 25p |
| CHAPS Payments Cost | £25 | £15 |
| SEPA Payments Cost | 20p | 25p |
Metro Bank vs Reliance Bank Business Savings Rates
| Metro Bank | Reliance Bank | |
| Types of Business Savings Accounts | Instant access, Fixed term | Instant Access, Fixed Term, Notice Savings |
| Lowest Savings Rate (AER) | 1.10% | 2.15% |
| Maximum Savings Rate (AER) | 4.41% | 4.40% |
| Minimum Savings Amount | £1 | £1,000 |
| Interest Paid On Foreign Currencies | Yes | Yes |
Metro Bank vs Reliance Bank Account Opening Times
| Metro Bank | Reliance Bank | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 1 day | 7 Working days |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
Metro Bank vs Reliance Bank Features & Account Types
| Metro Bank | Reliance Bank | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | No |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | No |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Mastercard |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | Yes |
| Branch Locations | Limited locations in England & Wales only | London |
Metro Bank vs Reliance Bank Customer Support Options
| Metro Bank | Reliance Bank | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | Yes |
Metro Bank vs Reliance Bank Foreign Currency Accounts
| Metro Bank | Reliance Bank | |
| US Dollar (USD) Bank Accounts | Yes | Yes |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
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Other Business Services From Metro Bank and Reliance Bank
| Metro Bank | Reliance Bank | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | No | Yes |
| Invoice Financing | Yes | No |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | Yes |
| Card Machines | No | No |
| Free Accounting Software | No | No |
Metro Bank vs Reliance Bank Banking Basics
| Metro Bank | Reliance Bank | |
| Bank Type | High Street | Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 488982 | 204537 |
| Website | Metro Bank Website | Reliance Bank Website |
Common Comparison Questions
Does Metro Bank or Reliance Bank have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, Reliance Bank scores 3.4 out of 5 based 4 Trustpilot reviews. Of which 25% are 5-star and 25% are 1-star.
Does Metro Bank or Reliance Bank have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, Reliance Bank’s iPhone App is rated 4.7 out of 5 based on 451 reviews. And it’s Android App is rated 4 out of 5 based on 144 reviews.
Does Metro Bank or Reliance Bank have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, Reliance Bank offers Instant Access, Fixed Term, Notice Savings accounts with interest rates ranging from 2.15% to 4.40% (AER).
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For other business bank accounts see our guide here.