Is Metro Bank or Kent Reliance better for your small business?
Below we look at both Metro Bank and Kent Reliance reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Metro Bank vs Kent Reliance Trustpilot Reviews
Metro Bank | Kent Reliance | |
Trustpilot Review Score (out of 5) | 2 | 4 |
Percent 5-Star Reviews | 45% | 61% |
Percent 1- Star Reviews | 48% | 22% |
Total Number of Reviews | 4,764 | 2,104 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/www.kentreliance.co.uk
Metro Bank vs Kent Reliance App Reviews
Metro Bank | Kent Reliance | |
iPhone Review Score (out of 5) | 4.8 | No Rating |
Number of iPhone Reviews | 182,900 | No Reviews |
Android Review Score (out of 5) | 4.6 | No Rating |
Number of Android Reviews | 41,500 | No Reviews |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://www.apple.com/uk/app-store/
Metro Bank vs Kent Reliance Account Fees & Charges
Metro Bank | Kent Reliance | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | 12 Months | NA |
Cheapest Monthly Account Fee | Free | Free |
Most Expensive Monthly Account Fee | £6.00 | Free |
Electronic Payment Cost (in/out) | 30p | £10 |
Cash Payments Cost (in/out) | 1.00% | £1 |
Cheques (in/out) | 30p | £1 |
CHAPS Payments Cost | £25 | £10 |
SEPA Payments Cost | 20p | No |
Metro Bank vs Kent Reliance Business Savings Rates
Metro Bank | Kent Reliance | |
Types of Business Savings Accounts | Instant access, Fixed term | Easy access, Notice Account, Fixed rate, Business savings |
Lowest Savings Rate (AER) | 1.10% | 0.10% |
Maximum Savings Rate (AER) | 4.41% | 5.13% |
Minimum Savings Amount | £1 | £1,000 |
Interest Paid On Foreign Currencies | Yes | No |
Metro Bank vs Kent Reliance Account Opening Times
Metro Bank | Kent Reliance | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 1 day | 10 minutes |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | No |
Metro Bank vs Kent Reliance Features & Account Types


Metro Bank | Kent Reliance | |
Business Current Account | Yes | No |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | No |
Business Overdraft | Yes | No |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | None |
Online Banking | Yes | Yes |
Mobile Banking | Yes | No |
In Person/Branch Banking | Yes | Yes |
Branch Locations | Limited locations in England & Wales only | Locations in Kent only |
Metro Bank vs Kent Reliance Customer Support Options
Metro Bank | Kent Reliance | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | No |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | Yes |
Metro Bank vs Kent Reliance Foreign Currency Accounts
Metro Bank | Kent Reliance | |
US Dollar (USD) Bank Accounts | Yes | No |
Euro (EUR) Bank Accounts | Yes | No |
Other Currencies Available: |
| No |
Other Business Services From Metro Bank and Kent Reliance


Metro Bank | Kent Reliance | |
Business Loans | Yes | Yes |
Commercial Mortgages | No | Yes |
Invoice Financing | Yes | No |
International Payments | Yes | No |
Merchant Payment Services | Yes | No |
Card Machines | No | No |
Free Accounting Software | No | No |
Metro Bank vs Kent Reliance Banking Basics
Metro Bank | Kent Reliance | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 488982 | 530504 |
Website | Metro Bank Website | Kent Reliance Website |
Common Comparison Questions
Does Metro Bank or Kent Reliance have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, Kent Reliance scores 4 out of 5 based 2,104 Trustpilot reviews. Of which 61% are 5-star and 22% are 1-star.
Does Metro Bank or Kent Reliance have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, Kent Reliance’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does Metro Bank or Kent Reliance have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, Kent Reliance offers Easy access, Notice Account, Fixed rate, Business savings accounts with interest rates ranging from 0.10% to 5.13% (AER).
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For other business bank accounts see our guide here.