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Metro Bank VS Kent Reliance: Business Banking Review & Fee Comparison


By: Ian Wright | Last Updated: May 22, 2025

Is Metro Bank or Kent Reliance better for your small business?



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Below we look at both Metro Bank and Kent Reliance reviews on Trustpilot along with their App reviews from Apple and Google.

We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.

Metro Bank Homepage
Metro Bank Homepage


Kent Reliance Homepage
Kent Reliance Homepage
 

Metro Bank vs Kent Reliance Trustpilot Reviews

Metro BankKent Reliance
Trustpilot Review Score (out of 5)24
Percent 5-Star Reviews45%61%
Percent 1- Star Reviews48%22%
Total Number of Reviews4,7642,104
Sources:
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/www.kentreliance.co.uk

Metro Bank vs Kent Reliance App Reviews

Metro BankKent Reliance
iPhone Review Score (out of 5)4.8No Rating
Number of iPhone Reviews182,900No Reviews
Android Review Score (out of 5)4.6No Rating
Number of Android Reviews41,500No Reviews
Sources:
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://www.apple.com/uk/app-store/

Metro Bank vs Kent Reliance Account Fees & Charges

Metro BankKent Reliance
Free Business Bank AccountYesNo
Free Business Account Term Length12 MonthsNA
Cheapest Monthly Account FeeFreeFree
Most Expensive Monthly Account Fee£6.00Free
Electronic Payment Cost (in/out)30p£10
Cash Payments Cost (in/out)1.00%£1
Cheques (in/out)30p£1
CHAPS Payments Cost£25£10
SEPA Payments Cost20pNo

Metro Bank vs Kent Reliance Business Savings Rates

Metro BankKent Reliance
Types of Business Savings AccountsInstant access, Fixed termEasy access, Notice Account, Fixed rate, Business savings
Lowest Savings Rate (AER)1.10%0.10%
Maximum Savings Rate (AER)4.41%5.13%
Minimum Savings Amount£1£1,000
Interest Paid On Foreign CurrenciesYesNo
 

Metro Bank vs Kent Reliance Account Opening Times

Metro BankKent Reliance
Can You Apply Online?YesYes
How Long Does Opening An
Account Typically Take?
1 day10 minutes
Do They Check Your Credit?YesYes
Current Account Switch ServiceYesNo

Metro Bank vs Kent Reliance Features & Account Types

Metro Bank Account Types
Metro Bank Features & Account Types


Kent Reliance Account Types
Kent Reliance Features & Account Types


Metro BankKent Reliance
Business Current AccountYesNo
Business Savings AccountYesYes
Business Credit CardYesNo
Business OverdraftYesNo
Accounts For StartupsYesYes
Accounts For CharitiesYesYes
Accounts For Sole TradersYesYes
Joint Business Accounts AvailableYesYes
Card TypeMastercardNone
Online BankingYesYes
Mobile BankingYesNo
In Person/Branch BankingYesYes
Branch LocationsLimited locations in England & Wales onlyLocations in Kent only

Metro Bank vs Kent Reliance Customer Support Options

Metro BankKent Reliance
Phone Support AvailableYesYes
Email Support AvailableYesYes
App Based Support YesNo
Web Based SupportYesYes
In person Customer SupportYesYes

Metro Bank vs Kent Reliance Foreign Currency Accounts

Metro BankKent Reliance
US Dollar (USD) Bank AccountsYesNo
Euro (EUR) Bank AccountsYesNo
Other Currencies Available:
  • Swiss Franc (CHF)
  • Australian Dollar (AUD)
  • Canadian Dollar (CAD)
  • New Zealand Dollar (NZD)
  • Hong Kong Dollar (HKD)
  • Singapore Dollar (SGD)
  • Japanese Yen (JPY)
  • Chinese Yuan (CNY)
  • Swedish Krona (SEK)
  • Danish Krone (DKK)
  • Norwegian Krone (NOK)
  • Polish Zloty (PLN)
  • Czech Koruna (CZK)
  • Hungarian Forint (HUF)
  • Romanian Leu (RON)
  • Bulgarian Lev (BGN)
  • Croatian Kuna (HRK)
  • Turkish Lira (TRY)
  • South African Rand (ZAR)
  • Brazilian Real (BRL)
  • Mexican Peso (MXN)
No

Other Business Services From Metro Bank and Kent Reliance

Metro Bank Account Types
Other Metro Bank Services


Kent Reliance Account Types
Other Kent Reliance Services


Metro BankKent Reliance
Business LoansYesYes
Commercial MortgagesNoYes
Invoice FinancingYesNo
International PaymentsYesNo
Merchant Payment ServicesYesNo
Card MachinesNoNo
Free Accounting SoftwareNoNo

Metro Bank vs Kent Reliance Banking Basics

Metro BankKent Reliance
Bank TypeHigh StreetChallenger
FSCS ProtectionYes, up to £85,000Yes, up to £85,000
FCA Number488982530504
WebsiteMetro Bank WebsiteKent Reliance Website

Common Comparison Questions

Does Metro Bank or Kent Reliance have better customer reviews?

Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.

Whereas, Kent Reliance scores 4 out of 5 based 2,104 Trustpilot reviews. Of which 61% are 5-star and 22% are 1-star.

Does Metro Bank or Kent Reliance have a better App?

Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.

In comparison, Kent Reliance’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.

Does Metro Bank or Kent Reliance have better business savings rates?

Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)

In contrast, Kent Reliance offers Easy access, Notice Account, Fixed rate, Business savings accounts with interest rates ranging from 0.10% to 5.13% (AER).

See Other Comparisons:
Metro Bank vs Cynergy Bank
Metro Bank vs Zempler Bank (formerly Cashplus)
Metro Bank vs Co-operative Bank
Metro Bank vs Aldermore
Metro Bank vs Handelsbanken


For other business bank accounts see our guide here.

 



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