Is Metro Bank or ICICI Bank UK better for your small business?
Below we look at both Metro Bank and ICICI Bank UK reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
Metro Bank vs ICICI Bank UK Trustpilot Reviews
| Metro Bank | ICICI Bank UK | |
| Trustpilot Review Score (out of 5) | 2 | 2.7 |
| Percent 5-Star Reviews | 45% | 18% |
| Percent 1- Star Reviews | 48% | 74% |
| Total Number of Reviews | 4,764 | 23 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/www.icicibank.co.uk
Metro Bank vs ICICI Bank UK App Reviews
| Metro Bank | ICICI Bank UK | |
| iPhone Review Score (out of 5) | 4.8 | 2.7 |
| Number of iPhone Reviews | 182,900 | 237 |
| Android Review Score (out of 5) | 4.6 | 4 |
| Number of Android Reviews | 41,500 | 684 |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://apps.apple.com/gb/app/icici-bank-uk-imobile/id1223898732
Metro Bank vs ICICI Bank UK Account Fees & Charges
| Metro Bank | ICICI Bank UK | |
| Free Business Bank Account | Yes | No |
| Free Business Account Term Length | 12 Months | NA |
| Cheapest Monthly Account Fee | Free | £5 |
| Most Expensive Monthly Account Fee | £6.00 | £15 |
| Electronic Payment Cost (in/out) | 30p | 25p |
| Cash Payments Cost (in/out) | 1.00% | £5 per £1,000 / free |
| Cheques (in/out) | 30p | £1 |
| CHAPS Payments Cost | £25 | £20 |
| SEPA Payments Cost | 20p | No |
Metro Bank vs ICICI Bank UK Business Savings Rates
| Metro Bank | ICICI Bank UK | |
| Types of Business Savings Accounts | Instant access, Fixed term | Business Savings Account, Business Fixed Deposit |
| Lowest Savings Rate (AER) | 1.10% | 2.85% |
| Maximum Savings Rate (AER) | 4.41% | 4.50% |
| Minimum Savings Amount | £1 | £1 |
| Interest Paid On Foreign Currencies | Yes | Yes |
Metro Bank vs ICICI Bank UK Account Opening Times
| Metro Bank | ICICI Bank UK | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 1 day | 2 Working days |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
Metro Bank vs ICICI Bank UK Features & Account Types
| Metro Bank | ICICI Bank UK | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Mastercard |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | Yes |
| Branch Locations | Limited locations in England & Wales only | London, Birmingham and Manchester |
Metro Bank vs ICICI Bank UK Customer Support Options
| Metro Bank | ICICI Bank UK | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | Yes |
Metro Bank vs ICICI Bank UK Foreign Currency Accounts
| Metro Bank | ICICI Bank UK | |
| US Dollar (USD) Bank Accounts | Yes | Yes |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
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Other Business Services From Metro Bank and ICICI Bank UK
| Metro Bank | ICICI Bank UK | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | No | Yes |
| Invoice Financing | Yes | Yes |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | No |
| Card Machines | No | No |
| Free Accounting Software | No | No |
Metro Bank vs ICICI Bank UK Banking Basics
| Metro Bank | ICICI Bank UK | |
| Bank Type | High Street | Foreign Bank |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 488982 | 223268 |
| Website | Metro Bank Website | ICICI Bank UK Website |
Common Comparison Questions
Does Metro Bank or ICICI Bank UK have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, ICICI Bank UK scores 2.7 out of 5 based 23 Trustpilot reviews. Of which 18% are 5-star and 74% are 1-star.
Does Metro Bank or ICICI Bank UK have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, ICICI Bank UK’s iPhone App is rated 2.7 out of 5 based on 237 reviews. And it’s Android App is rated 4 out of 5 based on 684 reviews.
Does Metro Bank or ICICI Bank UK have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, ICICI Bank UK offers Business Savings Account, Business Fixed Deposit accounts with interest rates ranging from 2.85% to 4.50% (AER).
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For other business bank accounts see our guide here.