Metro Bank VS HSBC Kinetic: Business Banking Review & Fee Comparison

Is Metro Bank or HSBC Kinetic better for your small business?

Below we look at both Metro Bank and HSBC Kinetic reviews on Trustpilot along with their App reviews from Apple and Google.

We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.

Metro Bank vs HSBC Kinetic Trustpilot Reviews

	Metro Bank	HSBC Kinetic
Trustpilot Review Score (out of 5)	2	1.9
Percent 5-Star Reviews	45%	0%
Percent 1- Star Reviews	48%	100%
Total Number of Reviews	4,764	13

Sources:
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/hsbckinetic.co.uk

Metro Bank vs HSBC Kinetic App Reviews

	Metro Bank	HSBC Kinetic
iPhone Review Score (out of 5)	4.8	4.8
Number of iPhone Reviews	182,900	15,000
Android Review Score (out of 5)	4.6	4.7
Number of Android Reviews	41,500	4,000

Sources:
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://apps.apple.com/gb/app/hsbc-kinetic/id1457310350

Metro Bank vs HSBC Kinetic Account Fees & Charges

	Metro Bank	HSBC Kinetic
Free Business Bank Account	Yes	Yes
Free Business Account Term Length	12 Months	12 Months
Cheapest Monthly Account Fee	Free	£6.50
Most Expensive Monthly Account Fee	£6.00	£6.50
Electronic Payment Cost (in/out)	30p	Free
Cash Payments Cost (in/out)	1.00%	1.10%
Cheques (in/out)	30p	50p per cheque
CHAPS Payments Cost	£25	£17
SEPA Payments Cost	20p	24p

Metro Bank vs HSBC Kinetic Business Savings Rates

	Metro Bank	HSBC Kinetic
Types of Business Savings Accounts	Instant access, Fixed term	Instant access, 30+ day, 60+ day
Lowest Savings Rate (AER)	1.10%	1.94%
Maximum Savings Rate (AER)	4.41%	2.02%
Minimum Savings Amount	£1	No
Interest Paid On Foreign Currencies	Yes	Yes

Metro Bank vs HSBC Kinetic Account Opening Times

	Metro Bank	HSBC Kinetic
Can You Apply Online?	Yes	Yes
How Long Does Opening An Account Typically Take?	1 day	48 hours
Do They Check Your Credit?	Yes	Yes
Current Account Switch Service	Yes	Yes

Metro Bank vs HSBC Kinetic Features & Account Types

	Metro Bank	HSBC Kinetic
Business Current Account	Yes	Yes
Business Savings Account	Yes	Yes
Business Credit Card	Yes	Yes
Business Overdraft	Yes	Yes
Accounts For Startups	Yes	Yes
Accounts For Charities	Yes	No
Accounts For Sole Traders	Yes	Yes
Joint Business Accounts Available	Yes	No
Card Type	Mastercard	Visa
Online Banking	Yes	Yes
Mobile Banking	Yes	Yes
In Person/Branch Banking	Yes	No
Branch Locations	Limited locations in England & Wales only	Can use HSBC branches for some services

Metro Bank vs HSBC Kinetic Customer Support Options

	Metro Bank	HSBC Kinetic
Phone Support Available	Yes	Yes
Email Support Available	Yes	Yes
App Based Support	Yes	Yes
Web Based Support	Yes	Yes
In person Customer Support	Yes	No

Metro Bank vs HSBC Kinetic Foreign Currency Accounts

	Metro Bank	HSBC Kinetic
US Dollar (USD) Bank Accounts	Yes	Yes
Euro (EUR) Bank Accounts	Yes	Yes
Other Currencies Available:	Swiss Franc (CHF) Australian Dollar (AUD) Canadian Dollar (CAD) New Zealand Dollar (NZD) Hong Kong Dollar (HKD) Singapore Dollar (SGD) Japanese Yen (JPY) Chinese Yuan (CNY) Swedish Krona (SEK) Danish Krone (DKK) Norwegian Krone (NOK) Polish Zloty (PLN) Czech Koruna (CZK) Hungarian Forint (HUF) Romanian Leu (RON) Bulgarian Lev (BGN) Croatian Kuna (HRK) Turkish Lira (TRY) South African Rand (ZAR) Brazilian Real (BRL) Mexican Peso (MXN)	Brazilian real (BRL) Canadian dollar (CAD) Chilean peso (CLP) Colombian peso (COP) Mexican peso (MXN) Chinese yuan (CNY) Hong Kong dollar (HKD) Indian rupee (INR) Japanese yen (JPY) Korean won (KRW) Malaysian ringgit (MYR) Singapore dollar (SGD) Thai baht (THB) Austrian euro (EUR) Belgian euro (EUR) Bulgarian lev (BGN) Croatian kuna (HRK) Czech koruna (CZK) Danish krone (DKK) Estonian euro (EUR) Finnish euro (EUR) French euro (EUR) German euro (EUR) Greek euro (EUR) Hungarian forint (HUF) Icelandic króna (ISK) Irish euro (EUR) Italian euro (EUR) Latvian euro (EUR) Lithuanian euro (EUR) Maltese euro (EUR) Dutch euro (EUR) Polish zloty (PLN) Portuguese euro (EUR) Romanian leu (RON) Slovak euro (EUR) Slovenian euro (EUR) Spanish euro (EUR) Australian dollar (AUD) New Zealand dollar (NZD)

Other Business Services From Metro Bank and HSBC Kinetic

	Metro Bank	HSBC Kinetic
Business Loans	Yes	Yes
Commercial Mortgages	No	No
Invoice Financing	Yes	No
International Payments	Yes	Yes
Merchant Payment Services	Yes	Yes
Card Machines	No	No
Free Accounting Software	No	No

Metro Bank vs HSBC Kinetic Banking Basics

	Metro Bank	HSBC Kinetic
Bank Type	High Street	High Street/Challenger
FSCS Protection	Yes, up to £85,000	Yes, up to £85,000
FCA Number	488982	765112
Website	Metro Bank Website	HSBC Kinetic Website

Common Comparison Questions

Does Metro Bank or HSBC Kinetic have better customer reviews?

Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.

Whereas, HSBC Kinetic scores 1.9 out of 5 based 13 Trustpilot reviews. Of which 0% are 5-star and 100% are 1-star.

Does Metro Bank or HSBC Kinetic have a better App?

Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.

In comparison, HSBC Kinetic’s iPhone App is rated 4.8 out of 5 based on 15,000 reviews. And it’s Android App is rated 4.7 out of 5 based on 4,000 reviews.

Does Metro Bank or HSBC Kinetic have better business savings rates?

Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)

In contrast, HSBC Kinetic offers Instant access, 30+ day, 60+ day accounts with interest rates ranging from 1.94% to 2.02% (AER).

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Metro Bank vs Charity Bank


For other business bank accounts see our guide here.