Is Metro Bank or HSBC Kinetic better for your small business?
Below we look at both Metro Bank and HSBC Kinetic reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
Metro Bank vs HSBC Kinetic Trustpilot Reviews
| Metro Bank | HSBC Kinetic | |
| Trustpilot Review Score (out of 5) | 2 | 1.9 |
| Percent 5-Star Reviews | 45% | 0% |
| Percent 1- Star Reviews | 48% | 100% |
| Total Number of Reviews | 4,764 | 13 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/hsbckinetic.co.uk
Metro Bank vs HSBC Kinetic App Reviews
| Metro Bank | HSBC Kinetic | |
| iPhone Review Score (out of 5) | 4.8 | 4.8 |
| Number of iPhone Reviews | 182,900 | 15,000 |
| Android Review Score (out of 5) | 4.6 | 4.7 |
| Number of Android Reviews | 41,500 | 4,000 |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://apps.apple.com/gb/app/hsbc-kinetic/id1457310350
Metro Bank vs HSBC Kinetic Account Fees & Charges
| Metro Bank | HSBC Kinetic | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 12 Months | 12 Months |
| Cheapest Monthly Account Fee | Free | £6.50 |
| Most Expensive Monthly Account Fee | £6.00 | £6.50 |
| Electronic Payment Cost (in/out) | 30p | Free |
| Cash Payments Cost (in/out) | 1.00% | 1.10% |
| Cheques (in/out) | 30p | 50p per cheque |
| CHAPS Payments Cost | £25 | £17 |
| SEPA Payments Cost | 20p | 24p |
Metro Bank vs HSBC Kinetic Business Savings Rates
| Metro Bank | HSBC Kinetic | |
| Types of Business Savings Accounts | Instant access, Fixed term | Instant access, 30+ day, 60+ day |
| Lowest Savings Rate (AER) | 1.10% | 1.94% |
| Maximum Savings Rate (AER) | 4.41% | 2.02% |
| Minimum Savings Amount | £1 | No |
| Interest Paid On Foreign Currencies | Yes | Yes |
Metro Bank vs HSBC Kinetic Account Opening Times
| Metro Bank | HSBC Kinetic | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 1 day | 48 hours |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
Metro Bank vs HSBC Kinetic Features & Account Types
| Metro Bank | HSBC Kinetic | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | No |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | No |
| Card Type | Mastercard | Visa |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | No |
| Branch Locations | Limited locations in England & Wales only | Can use HSBC branches for some services |
Metro Bank vs HSBC Kinetic Customer Support Options
| Metro Bank | HSBC Kinetic | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | No |
Metro Bank vs HSBC Kinetic Foreign Currency Accounts
| Metro Bank | HSBC Kinetic | |
| US Dollar (USD) Bank Accounts | Yes | Yes |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
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Other Business Services From Metro Bank and HSBC Kinetic
| Metro Bank | HSBC Kinetic | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | No | No |
| Invoice Financing | Yes | No |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | Yes |
| Card Machines | No | No |
| Free Accounting Software | No | No |
Metro Bank vs HSBC Kinetic Banking Basics
| Metro Bank | HSBC Kinetic | |
| Bank Type | High Street | High Street/Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 488982 | 765112 |
| Website | Metro Bank Website | HSBC Kinetic Website |
Common Comparison Questions
Does Metro Bank or HSBC Kinetic have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, HSBC Kinetic scores 1.9 out of 5 based 13 Trustpilot reviews. Of which 0% are 5-star and 100% are 1-star.
Does Metro Bank or HSBC Kinetic have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, HSBC Kinetic’s iPhone App is rated 4.8 out of 5 based on 15,000 reviews. And it’s Android App is rated 4.7 out of 5 based on 4,000 reviews.
Does Metro Bank or HSBC Kinetic have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, HSBC Kinetic offers Instant access, 30+ day, 60+ day accounts with interest rates ranging from 1.94% to 2.02% (AER).
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For other business bank accounts see our guide here.