Is Metro Bank or Cynergy Bank better for your small business?
Below we look at both Metro Bank and Cynergy Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
Metro Bank vs Cynergy Bank Trustpilot Reviews
| Metro Bank | Cynergy Bank | |
| Trustpilot Review Score (out of 5) | 2 | 4 |
| Percent 5-Star Reviews | 45% | 58% |
| Percent 1- Star Reviews | 48% | 27% |
| Total Number of Reviews | 4,764 | 2,235 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/cynergybank.co.uk
Metro Bank vs Cynergy Bank App Reviews
| Metro Bank | Cynergy Bank | |
| iPhone Review Score (out of 5) | 4.8 | 1.5 |
| Number of iPhone Reviews | 182,900 | 350 |
| Android Review Score (out of 5) | 4.6 | 1.7 |
| Number of Android Reviews | 41,500 | 449 |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://apps.apple.com/gb/app/cynergy-bank-authenticator/id1497728953
Metro Bank vs Cynergy Bank Account Fees & Charges
| Metro Bank | Cynergy Bank | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 12 Months | 12 Months |
| Cheapest Monthly Account Fee | Free | £25 |
| Most Expensive Monthly Account Fee | £6.00 | £25 |
| Electronic Payment Cost (in/out) | 30p | 35p |
| Cash Payments Cost (in/out) | 1.00% | 65p per £100 |
| Cheques (in/out) | 30p | 30p / 78p |
| CHAPS Payments Cost | £25 | £25 |
| SEPA Payments Cost | 20p | £6 |
Metro Bank vs Cynergy Bank Business Savings Rates
| Metro Bank | Cynergy Bank | |
| Types of Business Savings Accounts | Instant access, Fixed term | Business Saver |
| Lowest Savings Rate (AER) | 1.10% | 4.00% |
| Maximum Savings Rate (AER) | 4.41% | 4.00% |
| Minimum Savings Amount | £1 | £1 |
| Interest Paid On Foreign Currencies | Yes | Yes |
Metro Bank vs Cynergy Bank Account Opening Times
| Metro Bank | Cynergy Bank | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 1 day | 15 minutes |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
Metro Bank vs Cynergy Bank Features & Account Types
| Metro Bank | Cynergy Bank | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | No |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Visa |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | Yes |
| Branch Locations | Limited locations in England & Wales only | London, Redhill, Birmingham, Manchester and Glasgow |
Metro Bank vs Cynergy Bank Customer Support Options
| Metro Bank | Cynergy Bank | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | Yes |
Metro Bank vs Cynergy Bank Foreign Currency Accounts
| Metro Bank | Cynergy Bank | |
| US Dollar (USD) Bank Accounts | Yes | No |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
| No |
Other Business Services From Metro Bank and Cynergy Bank
| Metro Bank | Cynergy Bank | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | No | Yes |
| Invoice Financing | Yes | Yes |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | No |
| Card Machines | No | No |
| Free Accounting Software | No | No |
Metro Bank vs Cynergy Bank Banking Basics
| Metro Bank | Cynergy Bank | |
| Bank Type | High Street | Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 488982 | 575105 |
| Website | Metro Bank Website | Cynergy Bank Website |
Common Comparison Questions
Does Metro Bank or Cynergy Bank have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, Cynergy Bank scores 4 out of 5 based 2,235 Trustpilot reviews. Of which 58% are 5-star and 27% are 1-star.
Does Metro Bank or Cynergy Bank have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, Cynergy Bank’s iPhone App is rated 1.5 out of 5 based on 350 reviews. And it’s Android App is rated 1.7 out of 5 based on 449 reviews.
Does Metro Bank or Cynergy Bank have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, Cynergy Bank offers Business Saver accounts with interest rates ranging from 4.00% to 4.00% (AER).
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For other business bank accounts see our guide here.