Is Metro Bank or Cumberland Building Society better for your small business?
Below we look at both Metro Bank and Cumberland Building Society reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
Metro Bank vs Cumberland Building Society Trustpilot Reviews
| Metro Bank | Cumberland Building Society | |
| Trustpilot Review Score (out of 5) | 2 | 2.5 |
| Percent 5-Star Reviews | 45% | 22% |
| Percent 1- Star Reviews | 48% | 69% |
| Total Number of Reviews | 4,764 | 41 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/cumberlandbuildingsociety.co.uk
Metro Bank vs Cumberland Building Society App Reviews
| Metro Bank | Cumberland Building Society | |
| iPhone Review Score (out of 5) | 4.8 | 4.7 |
| Number of iPhone Reviews | 182,900 | 644 |
| Android Review Score (out of 5) | 4.6 | 4.8 |
| Number of Android Reviews | 41,500 | 415 |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://apps.apple.com/gb/app/cumberland-mobile-banking/id715482935
Metro Bank vs Cumberland Building Society Account Fees & Charges
| Metro Bank | Cumberland Building Society | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 12 Months | 12 Months |
| Cheapest Monthly Account Fee | Free | Free |
| Most Expensive Monthly Account Fee | £6.00 | £5 |
| Electronic Payment Cost (in/out) | 30p | 35p |
| Cash Payments Cost (in/out) | 1.00% | 40p per £100 |
| Cheques (in/out) | 30p | £1 |
| CHAPS Payments Cost | £25 | £25 |
| SEPA Payments Cost | 20p | No |
Metro Bank vs Cumberland Building Society Business Savings Rates
| Metro Bank | Cumberland Building Society | |
| Types of Business Savings Accounts | Instant access, Fixed term | Instant Access, Fixed Term, Notice Savings |
| Lowest Savings Rate (AER) | 1.10% | 3.05% |
| Maximum Savings Rate (AER) | 4.41% | 4.20% |
| Minimum Savings Amount | £1 | £1 |
| Interest Paid On Foreign Currencies | Yes | No |
Metro Bank vs Cumberland Building Society Account Opening Times
| Metro Bank | Cumberland Building Society | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 1 day | 5 to 10 minutes |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
Metro Bank vs Cumberland Building Society Features & Account Types
| Metro Bank | Cumberland Building Society | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Visa |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | Yes |
| Branch Locations | Limited locations in England & Wales only | Locations in North East England only |
Metro Bank vs Cumberland Building Society Customer Support Options
| Metro Bank | Cumberland Building Society | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | Yes |
Metro Bank vs Cumberland Building Society Foreign Currency Accounts
| Metro Bank | Cumberland Building Society | |
| US Dollar (USD) Bank Accounts | Yes | Yes |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
| No |
Other Business Services From Metro Bank and Cumberland Building Society
| Metro Bank | Cumberland Building Society | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | No | Yes |
| Invoice Financing | Yes | No |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | No |
| Card Machines | No | No |
| Free Accounting Software | No | Yes |
Metro Bank vs Cumberland Building Society Banking Basics
| Metro Bank | Cumberland Building Society | |
| Bank Type | High Street | Building Society |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 488982 | 106074 |
| Website | Metro Bank Website | Cumberland Building Society Website |
Common Comparison Questions
Does Metro Bank or Cumberland Building Society have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, Cumberland Building Society scores 2.5 out of 5 based 41 Trustpilot reviews. Of which 22% are 5-star and 69% are 1-star.
Does Metro Bank or Cumberland Building Society have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, Cumberland Building Society’s iPhone App is rated 4.7 out of 5 based on 644 reviews. And it’s Android App is rated 4.8 out of 5 based on 415 reviews.
Does Metro Bank or Cumberland Building Society have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, Cumberland Building Society offers Instant Access, Fixed Term, Notice Savings accounts with interest rates ranging from 3.05% to 4.20% (AER).
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For other business bank accounts see our guide here.