Is Metro Bank or Charity Bank better for your small business?
Below we look at both Metro Bank and Charity Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
Metro Bank vs Charity Bank Trustpilot Reviews
| Metro Bank | Charity Bank | |
| Trustpilot Review Score (out of 5) | 2 | 3.3 |
| Percent 5-Star Reviews | 45% | 33% |
| Percent 1- Star Reviews | 48% | 34% |
| Total Number of Reviews | 4,764 | 3 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/charitybank.org
Metro Bank vs Charity Bank App Reviews
| Metro Bank | Charity Bank | |
| iPhone Review Score (out of 5) | 4.8 | No Rating |
| Number of iPhone Reviews | 182,900 | No Reviews |
| Android Review Score (out of 5) | 4.6 | No Rating |
| Number of Android Reviews | 41,500 | No Reviews |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://www.apple.com/uk/app-store/
Metro Bank vs Charity Bank Account Fees & Charges
| Metro Bank | Charity Bank | |
| Free Business Bank Account | Yes | No |
| Free Business Account Term Length | 12 Months | NA |
| Cheapest Monthly Account Fee | Free | Free |
| Most Expensive Monthly Account Fee | £6.00 | Free |
| Electronic Payment Cost (in/out) | 30p | No |
| Cash Payments Cost (in/out) | 1.00% | Free |
| Cheques (in/out) | 30p | Free |
| CHAPS Payments Cost | £25 | £10 |
| SEPA Payments Cost | 20p | 20p |
Metro Bank vs Charity Bank Business Savings Rates
| Metro Bank | Charity Bank | |
| Types of Business Savings Accounts | Instant access, Fixed term | CITR accounts, Easy Access, Notice Accounts, Fixed Account |
| Lowest Savings Rate (AER) | 1.10% | 2.02% |
| Maximum Savings Rate (AER) | 4.41% | 4.51% |
| Minimum Savings Amount | £1 | £1,000 |
| Interest Paid On Foreign Currencies | Yes | No |
Metro Bank vs Charity Bank Account Opening Times
| Metro Bank | Charity Bank | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 1 day | Undisclosed |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
Metro Bank vs Charity Bank Features & Account Types
| Metro Bank | Charity Bank | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | No |
| Business Overdraft | Yes | No |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Mastercard |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | No |
| In Person/Branch Banking | Yes | No |
| Branch Locations | Limited locations in England & Wales only | Tonbridge |
Metro Bank vs Charity Bank Customer Support Options
| Metro Bank | Charity Bank | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | No |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | No |
Metro Bank vs Charity Bank Foreign Currency Accounts
| Metro Bank | Charity Bank | |
| US Dollar (USD) Bank Accounts | Yes | No |
| Euro (EUR) Bank Accounts | Yes | No |
| Other Currencies Available: |
| No |
Other Business Services From Metro Bank and Charity Bank
| Metro Bank | Charity Bank | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | No | Yes |
| Invoice Financing | Yes | No |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | No |
| Card Machines | No | No |
| Free Accounting Software | No | No |
Metro Bank vs Charity Bank Banking Basics
| Metro Bank | Charity Bank | |
| Bank Type | High Street | Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 488982 | 207701 |
| Website | Metro Bank Website | Charity Bank Website |
Common Comparison Questions
Does Metro Bank or Charity Bank have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, Charity Bank scores 3.3 out of 5 based 3 Trustpilot reviews. Of which 33% are 5-star and 34% are 1-star.
Does Metro Bank or Charity Bank have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, Charity Bank’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does Metro Bank or Charity Bank have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, Charity Bank offers CITR accounts, Easy Access, Notice Accounts, Fixed Account accounts with interest rates ranging from 2.02% to 4.51% (AER).
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For other business bank accounts see our guide here.