Is Metro Bank or Zempler Bank (formerly Cashplus) better for your small business?
Below we look at both Metro Bank and Zempler Bank (formerly Cashplus) reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
Metro Bank vs Zempler Bank (formerly Cashplus) Trustpilot Reviews
| Metro Bank | Zempler Bank (formerly Cashplus) | |
| Trustpilot Review Score (out of 5) | 2 | 3.7 |
| Percent 5-Star Reviews | 45% | 54% |
| Percent 1- Star Reviews | 48% | 30% |
| Total Number of Reviews | 4,764 | 9,921 |
https://www.trustpilot.com/review/www.metrobankonline.co.uk
https://www.trustpilot.com/review/www.cashplus.com
Metro Bank vs Zempler Bank (formerly Cashplus) App Reviews
| Metro Bank | Zempler Bank (formerly Cashplus) | |
| iPhone Review Score (out of 5) | 4.8 | 4.7 |
| Number of iPhone Reviews | 182,900 | 48,000 |
| Android Review Score (out of 5) | 4.6 | 4.5 |
| Number of Android Reviews | 41,500 | 23,400 |
https://apps.apple.com/gb/app/metro-bank/id1175525592
https://apps.apple.com/gb/app/cashplus-bank/id709473017
Metro Bank vs Zempler Bank (formerly Cashplus) Account Fees & Charges
| Metro Bank | Zempler Bank (formerly Cashplus) | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 12 Months | No Limit |
| Cheapest Monthly Account Fee | Free | No |
| Most Expensive Monthly Account Fee | £6.00 | £9 |
| Electronic Payment Cost (in/out) | 30p | Free / 30p |
| Cash Payments Cost (in/out) | 1.00% | 0.5% / £2 |
| Cheques (in/out) | 30p | Unknown |
| CHAPS Payments Cost | £25 | £20 |
| SEPA Payments Cost | 20p | £15 |
Metro Bank vs Zempler Bank (formerly Cashplus) Business Savings Rates
| Metro Bank | Zempler Bank (formerly Cashplus) | |
| Types of Business Savings Accounts | Instant access, Fixed term | None |
| Lowest Savings Rate (AER) | 1.10% | NA |
| Maximum Savings Rate (AER) | 4.41% | NA |
| Minimum Savings Amount | £1 | NA |
| Interest Paid On Foreign Currencies | Yes | No |
Metro Bank vs Zempler Bank (formerly Cashplus) Account Opening Times
| Metro Bank | Zempler Bank (formerly Cashplus) | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 1 day | 1 day |
| Do They Check Your Credit? | Yes | No |
| Current Account Switch Service | Yes | No |
Metro Bank vs Zempler Bank (formerly Cashplus) Features & Account Types
| Metro Bank | Zempler Bank (formerly Cashplus) | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | No |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Mastercard |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | No |
| Branch Locations | Limited locations in England & Wales only | None, online only |
Metro Bank vs Zempler Bank (formerly Cashplus) Customer Support Options
| Metro Bank | Zempler Bank (formerly Cashplus) | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | No |
Metro Bank vs Zempler Bank (formerly Cashplus) Foreign Currency Accounts
| Metro Bank | Zempler Bank (formerly Cashplus) | |
| US Dollar (USD) Bank Accounts | Yes | Yes |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
| No |
Other Business Services From Metro Bank and Zempler Bank (formerly Cashplus)
| Metro Bank | Zempler Bank (formerly Cashplus) | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | No | No |
| Invoice Financing | Yes | Yes |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | Yes |
| Card Machines | No | No |
| Free Accounting Software | No | No |
Metro Bank vs Zempler Bank (formerly Cashplus) Banking Basics
| Metro Bank | Zempler Bank (formerly Cashplus) | |
| Bank Type | High Street | Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 488982 | 671140 |
| Website | Metro Bank Website | Zempler Bank (formerly Cashplus) Website |
Common Comparison Questions
Does Metro Bank or Zempler Bank (formerly Cashplus) have better customer reviews?
Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of these reviews 45% are 5-star and 48% are 1-star.
Whereas, Zempler Bank (formerly Cashplus) scores 3.7 out of 5 based 9,921 Trustpilot reviews. Of which 54% are 5-star and 30% are 1-star.
Does Metro Bank or Zempler Bank (formerly Cashplus) have a better App?
Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
In comparison, Zempler Bank (formerly Cashplus)’s iPhone App is rated 4.7 out of 5 based on 48,000 reviews. And it’s Android App is rated 4.5 out of 5 based on 23,400 reviews.
Does Metro Bank or Zempler Bank (formerly Cashplus) have better business savings rates?
Metro Bank offers the following types of business savings accounts: Instant access, Fixed term with interest rates ranging from 1.10% to 4.41%. (AER)
In contrast, Zempler Bank (formerly Cashplus) offers None accounts with interest rates ranging from NA to NA (AER).
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For other business bank accounts see our guide here.