Is HSBC or United Trust Bank better for your small business?
Below we look at both HSBC and United Trust Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


HSBC vs United Trust Bank Trustpilot Reviews
HSBC | United Trust Bank | |
Trustpilot Review Score (out of 5) | 1.5 | 4.6 |
Percent 5-Star Reviews | 7% | 78% |
Percent 1- Star Reviews | 88% | 3% |
Total Number of Reviews | 8,399 | 1,372 |
https://www.trustpilot.com/review/www.hsbc.co.uk
https://www.trustpilot.com/review/utbank.co.uk
HSBC vs United Trust Bank App Reviews
HSBC | United Trust Bank | |
iPhone Review Score (out of 5) | 4.8 | 5 |
Number of iPhone Reviews | 1,400,000 | 5 |
Android Review Score (out of 5) | 4.8 | No Rating |
Number of Android Reviews | 260,000 | No Reviews |
https://apps.apple.com/gb/app/hsbc-uk-mobile-banking/id1220329065
https://apps.apple.com/us/app/united-trust-bank/id6444029400
HSBC vs United Trust Bank Account Fees & Charges
HSBC | United Trust Bank | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | 12 Months | NA |
Cheapest Monthly Account Fee | £6.50 | £12.50 |
Most Expensive Monthly Account Fee | £10 | £25 |
Electronic Payment Cost (in/out) | 35p | Free |
Cash Payments Cost (in/out) | £1.50 | Free / £1.50 |
Cheques (in/out) | 50p per cheque | Free / £2.50 |
CHAPS Payments Cost | £17 | £25 |
SEPA Payments Cost | 20p | No |
HSBC vs United Trust Bank Business Savings Rates
HSBC | United Trust Bank | |
Types of Business Savings Accounts | Business Money Manager, Business Money Market, Clients Deposit | Fixed Term Business Bonds, Notice Accounts, Tracker Accounts |
Lowest Savings Rate (AER) | 0.10% | 3.75% |
Maximum Savings Rate (AER) | 2.02% | 5.25% |
Minimum Savings Amount | £1 | £5,000 |
Interest Paid On Foreign Currencies | Yes | Yes |
HSBC vs United Trust Bank Account Opening Times
HSBC | United Trust Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 7 to 10 Working days | 7 Working days |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
HSBC vs United Trust Bank Features & Account Types


HSBC | United Trust Bank | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | No |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Visa | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | No |
Branch Locations | UK-wide | London office only |
HSBC vs United Trust Bank Customer Support Options
HSBC | United Trust Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
HSBC vs United Trust Bank Foreign Currency Accounts
HSBC | United Trust Bank | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
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Other Business Services From HSBC and United Trust Bank


HSBC | United Trust Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | No | No |
HSBC vs United Trust Bank Banking Basics
HSBC | United Trust Bank | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 765112 | 204463 |
Website | HSBC Website | United Trust Bank Website |
Common Comparison Questions
Does HSBC or United Trust Bank have better customer reviews?
HSBC scores 1.5 out of 5 based 8,399 Trustpilot reviews. Of these reviews 7% are 5-star and 88% are 1-star.
Whereas, United Trust Bank scores 4.6 out of 5 based 1,372 Trustpilot reviews. Of which 78% are 5-star and 3% are 1-star.
Does HSBC or United Trust Bank have a better App?
HSBC’s iPhone App is rated 4.8 out of 5 based on 1,400,000 reviews. And it’s Android App is rated 4.8 out of 5 based on 260,000 reviews.
In comparison, United Trust Bank’s iPhone App is rated 5 out of 5 based on 5 reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does HSBC or United Trust Bank have better business savings rates?
HSBC offers the following types of business savings accounts: Business Money Manager, Business Money Market, Clients Deposit with interest rates ranging from 0.10% to 2.02%. (AER)
In contrast, United Trust Bank offers Fixed Term Business Bonds, Notice Accounts, Tracker Accounts accounts with interest rates ranging from 3.75% to 5.25% (AER).
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For other business bank accounts see our guide here.