Is HSBC or Shawbrook Bank better for your small business?
Below we look at both HSBC and Shawbrook Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


HSBC vs Shawbrook Bank Trustpilot Reviews
HSBC | Shawbrook Bank | |
Trustpilot Review Score (out of 5) | 1.5 | 4.7 |
Percent 5-Star Reviews | 7% | 85% |
Percent 1- Star Reviews | 88% | 7% |
Total Number of Reviews | 8,399 | 10,747 |
https://www.trustpilot.com/review/www.hsbc.co.uk
https://www.trustpilot.com/review/www.shawbrook.co.uk
HSBC vs Shawbrook Bank App Reviews
HSBC | Shawbrook Bank | |
iPhone Review Score (out of 5) | 4.8 | No Rating |
Number of iPhone Reviews | 1,400,000 | No Reviews |
Android Review Score (out of 5) | 4.8 | No Rating |
Number of Android Reviews | 260,000 | No Reviews |
https://apps.apple.com/gb/app/hsbc-uk-mobile-banking/id1220329065
https://www.apple.com/uk/app-store/
HSBC vs Shawbrook Bank Account Fees & Charges
HSBC | Shawbrook Bank | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | 12 Months | NA |
Cheapest Monthly Account Fee | £6.50 | Free |
Most Expensive Monthly Account Fee | £10 | £12 |
Electronic Payment Cost (in/out) | 35p | Free |
Cash Payments Cost (in/out) | £1.50 | Free |
Cheques (in/out) | 50p per cheque | Free |
CHAPS Payments Cost | £17 | £35 |
SEPA Payments Cost | 20p | No |
HSBC vs Shawbrook Bank Business Savings Rates
HSBC | Shawbrook Bank | |
Types of Business Savings Accounts | Business Money Manager, Business Money Market, Clients Deposit | Easy Access, Fixed Rate, Notice Accounts |
Lowest Savings Rate (AER) | 0.10% | 3.66% |
Maximum Savings Rate (AER) | 2.02% | 5.03% |
Minimum Savings Amount | £1 | £1,000 |
Interest Paid On Foreign Currencies | Yes | No |
HSBC vs Shawbrook Bank Account Opening Times
HSBC | Shawbrook Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 7 to 10 Working days | 5 Working days |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | No |
HSBC vs Shawbrook Bank Features & Account Types


HSBC | Shawbrook Bank | |
Business Current Account | Yes | No |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Visa | None |
Online Banking | Yes | Yes |
Mobile Banking | Yes | No |
In Person/Branch Banking | Yes | No |
Branch Locations | UK-wide | Limited locations accross the UK |
HSBC vs Shawbrook Bank Customer Support Options
HSBC | Shawbrook Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | No |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
HSBC vs Shawbrook Bank Foreign Currency Accounts
HSBC | Shawbrook Bank | |
US Dollar (USD) Bank Accounts | Yes | No |
Euro (EUR) Bank Accounts | Yes | No |
Other Currencies Available: |
| No |
Other Business Services From HSBC and Shawbrook Bank


HSBC | Shawbrook Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | Yes |
Card Machines | Yes | No |
Free Accounting Software | No | No |
HSBC vs Shawbrook Bank Banking Basics
HSBC | Shawbrook Bank | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 765112 | 204574 |
Website | HSBC Website | Shawbrook Bank Website |
Common Comparison Questions
Does HSBC or Shawbrook Bank have better customer reviews?
HSBC scores 1.5 out of 5 based 8,399 Trustpilot reviews. Of these reviews 7% are 5-star and 88% are 1-star.
Whereas, Shawbrook Bank scores 4.7 out of 5 based 10,747 Trustpilot reviews. Of which 85% are 5-star and 7% are 1-star.
Does HSBC or Shawbrook Bank have a better App?
HSBC’s iPhone App is rated 4.8 out of 5 based on 1,400,000 reviews. And it’s Android App is rated 4.8 out of 5 based on 260,000 reviews.
In comparison, Shawbrook Bank’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does HSBC or Shawbrook Bank have better business savings rates?
HSBC offers the following types of business savings accounts: Business Money Manager, Business Money Market, Clients Deposit with interest rates ranging from 0.10% to 2.02%. (AER)
In contrast, Shawbrook Bank offers Easy Access, Fixed Rate, Notice Accounts accounts with interest rates ranging from 3.66% to 5.03% (AER).
See Other Comparisons:HSBC vs RBS (Royal Bank of Scotland)
HSBC vs Wise
HSBC vs Revolut Business
HSBC vs Danske Bank UK
HSBC vs Ulster Bank
For other business bank accounts see our guide here.