Is HSBC or Mettle better for your small business?
Below we look at both HSBC and Mettle reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
HSBC vs Mettle Trustpilot Reviews
| HSBC | Mettle | |
| Trustpilot Review Score (out of 5) | 1.5 | 4.6 |
| Percent 5-Star Reviews | 7% | 81% |
| Percent 1- Star Reviews | 88% | 8% |
| Total Number of Reviews | 8,399 | 3,418 |
https://www.trustpilot.com/review/www.hsbc.co.uk
https://www.trustpilot.com/review/mettle.co.uk
HSBC vs Mettle App Reviews
| HSBC | Mettle | |
| iPhone Review Score (out of 5) | 4.8 | 4.9 |
| Number of iPhone Reviews | 1,400,000 | 25,100 |
| Android Review Score (out of 5) | 4.8 | 4.8 |
| Number of Android Reviews | 260,000 | 8,890 |
https://apps.apple.com/gb/app/hsbc-uk-mobile-banking/id1220329065
https://apps.apple.com/gb/app/mettle-business-bank-account/id1411976870
HSBC vs Mettle Account Fees & Charges
| HSBC | Mettle | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 12 Months | No Limit |
| Cheapest Monthly Account Fee | £6.50 | No |
| Most Expensive Monthly Account Fee | £10 | No |
| Electronic Payment Cost (in/out) | 35p | Free |
| Cash Payments Cost (in/out) | £1.50 | £1.50 / £2.50 |
| Cheques (in/out) | 50p per cheque | 50p |
| CHAPS Payments Cost | £17 | £20 |
| SEPA Payments Cost | 20p | No |
HSBC vs Mettle Business Savings Rates
| HSBC | Mettle | |
| Types of Business Savings Accounts | Business Money Manager, Business Money Market, Clients Deposit | Savings pot |
| Lowest Savings Rate (AER) | 0.10% | 1.46% |
| Maximum Savings Rate (AER) | 2.02% | 1.46% |
| Minimum Savings Amount | £1 | £10 |
| Interest Paid On Foreign Currencies | Yes | No |
HSBC vs Mettle Account Opening Times
| HSBC | Mettle | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 7 to 10 Working days | Few minutes |
| Do They Check Your Credit? | Yes | No |
| Current Account Switch Service | Yes | No |
HSBC vs Mettle Features & Account Types
| HSBC | Mettle | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | No |
| Business Overdraft | Yes | No |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | No |
| Card Type | Visa | Mastercard |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | No |
| Branch Locations | UK-wide | None, online only |
HSBC vs Mettle Customer Support Options
| HSBC | Mettle | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | No |
HSBC vs Mettle Foreign Currency Accounts
| HSBC | Mettle | |
| US Dollar (USD) Bank Accounts | Yes | No |
| Euro (EUR) Bank Accounts | Yes | No |
| Other Currencies Available: |
| No |
Other Business Services From HSBC and Mettle
| HSBC | Mettle | |
| Business Loans | Yes | No |
| Commercial Mortgages | Yes | No |
| Invoice Financing | Yes | No |
| International Payments | Yes | No |
| Merchant Payment Services | Yes | No |
| Card Machines | Yes | No |
| Free Accounting Software | No | Yes |
HSBC vs Mettle Banking Basics
| HSBC | Mettle | |
| Bank Type | High Street | High Street/Challenger |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 via NatWest |
| FCA Number | 765112 | 121878 |
| Website | HSBC Website | Mettle Website |
Common Comparison Questions
Does HSBC or Mettle have better customer reviews?
HSBC scores 1.5 out of 5 based 8,399 Trustpilot reviews. Of these reviews 7% are 5-star and 88% are 1-star.
Whereas, Mettle scores 4.6 out of 5 based 3,418 Trustpilot reviews. Of which 81% are 5-star and 8% are 1-star.
Does HSBC or Mettle have a better App?
HSBC’s iPhone App is rated 4.8 out of 5 based on 1,400,000 reviews. And it’s Android App is rated 4.8 out of 5 based on 260,000 reviews.
In comparison, Mettle’s iPhone App is rated 4.9 out of 5 based on 25,100 reviews. And it’s Android App is rated 4.8 out of 5 based on 8,890 reviews.
Does HSBC or Mettle have better business savings rates?
HSBC offers the following types of business savings accounts: Business Money Manager, Business Money Market, Clients Deposit with interest rates ranging from 0.10% to 2.02%. (AER)
In contrast, Mettle offers Savings pot accounts with interest rates ranging from 1.46% to 1.46% (AER).
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For other business bank accounts see our guide here.