Is HSBC or HSBC Kinetic better for your small business?
Below we look at both HSBC and HSBC Kinetic reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


HSBC vs HSBC Kinetic Trustpilot Reviews
HSBC | HSBC Kinetic | |
Trustpilot Review Score (out of 5) | 1.5 | 1.9 |
Percent 5-Star Reviews | 7% | 0% |
Percent 1- Star Reviews | 88% | 100% |
Total Number of Reviews | 8,399 | 13 |
https://www.trustpilot.com/review/www.hsbc.co.uk
https://www.trustpilot.com/review/hsbckinetic.co.uk
HSBC vs HSBC Kinetic App Reviews
HSBC | HSBC Kinetic | |
iPhone Review Score (out of 5) | 4.8 | 4.8 |
Number of iPhone Reviews | 1,400,000 | 15,000 |
Android Review Score (out of 5) | 4.8 | 4.7 |
Number of Android Reviews | 260,000 | 4,000 |
https://apps.apple.com/gb/app/hsbc-uk-mobile-banking/id1220329065
https://apps.apple.com/gb/app/hsbc-kinetic/id1457310350
HSBC vs HSBC Kinetic Account Fees & Charges
HSBC | HSBC Kinetic | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | 12 Months | 12 Months |
Cheapest Monthly Account Fee | £6.50 | £6.50 |
Most Expensive Monthly Account Fee | £10 | £6.50 |
Electronic Payment Cost (in/out) | 35p | Free |
Cash Payments Cost (in/out) | £1.50 | 1.10% |
Cheques (in/out) | 50p per cheque | 50p per cheque |
CHAPS Payments Cost | £17 | £17 |
SEPA Payments Cost | 20p | 24p |
HSBC vs HSBC Kinetic Business Savings Rates
HSBC | HSBC Kinetic | |
Types of Business Savings Accounts | Business Money Manager, Business Money Market, Clients Deposit | Instant access, 30+ day, 60+ day |
Lowest Savings Rate (AER) | 0.10% | 1.94% |
Maximum Savings Rate (AER) | 2.02% | 2.02% |
Minimum Savings Amount | £1 | No |
Interest Paid On Foreign Currencies | Yes | Yes |
HSBC vs HSBC Kinetic Account Opening Times
HSBC | HSBC Kinetic | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 7 to 10 Working days | 48 hours |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
HSBC vs HSBC Kinetic Features & Account Types


HSBC | HSBC Kinetic | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | No |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | No |
Card Type | Visa | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | No |
Branch Locations | UK-wide | Can use HSBC branches for some services |
HSBC vs HSBC Kinetic Customer Support Options
HSBC | HSBC Kinetic | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
HSBC vs HSBC Kinetic Foreign Currency Accounts
HSBC | HSBC Kinetic | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
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Other Business Services From HSBC and HSBC Kinetic


HSBC | HSBC Kinetic | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | No |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | Yes |
Card Machines | Yes | No |
Free Accounting Software | No | No |
HSBC vs HSBC Kinetic Banking Basics
HSBC | HSBC Kinetic | |
Bank Type | High Street | High Street/Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 765112 | 765112 |
Website | HSBC Website | HSBC Kinetic Website |
Common Comparison Questions
Does HSBC or HSBC Kinetic have better customer reviews?
HSBC scores 1.5 out of 5 based 8,399 Trustpilot reviews. Of these reviews 7% are 5-star and 88% are 1-star.
Whereas, HSBC Kinetic scores 1.9 out of 5 based 13 Trustpilot reviews. Of which 0% are 5-star and 100% are 1-star.
Does HSBC or HSBC Kinetic have a better App?
HSBC’s iPhone App is rated 4.8 out of 5 based on 1,400,000 reviews. And it’s Android App is rated 4.8 out of 5 based on 260,000 reviews.
In comparison, HSBC Kinetic’s iPhone App is rated 4.8 out of 5 based on 15,000 reviews. And it’s Android App is rated 4.7 out of 5 based on 4,000 reviews.
Does HSBC or HSBC Kinetic have better business savings rates?
HSBC offers the following types of business savings accounts: Business Money Manager, Business Money Market, Clients Deposit with interest rates ranging from 0.10% to 2.02%. (AER)
In contrast, HSBC Kinetic offers Instant access, 30+ day, 60+ day accounts with interest rates ranging from 1.94% to 2.02% (AER).
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For other business bank accounts see our guide here.