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HSBC VS Cynergy Bank: Business Banking Review & Fee Comparison


By: Ian Wright | Last Updated: May 22, 2025

Is HSBC or Cynergy Bank better for your small business?



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Below we look at both HSBC and Cynergy Bank reviews on Trustpilot along with their App reviews from Apple and Google.

We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.

HSBC Homepage
HSBC Homepage


Cynergy Bank Homepage
Cynergy Bank Homepage
 

HSBC vs Cynergy Bank Trustpilot Reviews

HSBCCynergy Bank
Trustpilot Review Score (out of 5)1.54
Percent 5-Star Reviews7%58%
Percent 1- Star Reviews88%27%
Total Number of Reviews8,3992,235
Sources:
https://www.trustpilot.com/review/www.hsbc.co.uk
https://www.trustpilot.com/review/cynergybank.co.uk

HSBC vs Cynergy Bank App Reviews

HSBCCynergy Bank
iPhone Review Score (out of 5)4.81.5
Number of iPhone Reviews1,400,000350
Android Review Score (out of 5)4.81.7
Number of Android Reviews260,000449
Sources:
https://apps.apple.com/gb/app/hsbc-uk-mobile-banking/id1220329065
https://apps.apple.com/gb/app/cynergy-bank-authenticator/id1497728953

HSBC vs Cynergy Bank Account Fees & Charges

HSBCCynergy Bank
Free Business Bank AccountYesYes
Free Business Account Term Length12 Months12 Months
Cheapest Monthly Account Fee£6.50£25
Most Expensive Monthly Account Fee£10£25
Electronic Payment Cost (in/out)35p35p
Cash Payments Cost (in/out)£1.5065p per £100
Cheques (in/out)50p per cheque30p / 78p
CHAPS Payments Cost£17£25
SEPA Payments Cost20p£6

HSBC vs Cynergy Bank Business Savings Rates

HSBCCynergy Bank
Types of Business Savings AccountsBusiness Money Manager, Business Money Market, Clients DepositBusiness Saver
Lowest Savings Rate (AER)0.10%4.00%
Maximum Savings Rate (AER)2.02%4.00%
Minimum Savings Amount£1£1
Interest Paid On Foreign CurrenciesYesYes
 

HSBC vs Cynergy Bank Account Opening Times

HSBCCynergy Bank
Can You Apply Online?YesYes
How Long Does Opening An
Account Typically Take?
7 to 10 Working days15 minutes
Do They Check Your Credit?YesYes
Current Account Switch ServiceYesYes

HSBC vs Cynergy Bank Features & Account Types

HSBC Account Types
HSBC Features & Account Types


Cynergy Bank Account Types
Cynergy Bank Features & Account Types


HSBCCynergy Bank
Business Current AccountYesYes
Business Savings AccountYesYes
Business Credit CardYesYes
Business OverdraftYesYes
Accounts For StartupsYesYes
Accounts For CharitiesYesNo
Accounts For Sole TradersYesYes
Joint Business Accounts AvailableYesYes
Card TypeVisaVisa
Online BankingYesYes
Mobile BankingYesYes
In Person/Branch BankingYesYes
Branch LocationsUK-wideLondon, Redhill, Birmingham, Manchester and Glasgow

HSBC vs Cynergy Bank Customer Support Options

HSBCCynergy Bank
Phone Support AvailableYesYes
Email Support AvailableYesYes
App Based Support YesYes
Web Based SupportYesYes
In person Customer SupportYesYes

HSBC vs Cynergy Bank Foreign Currency Accounts

HSBCCynergy Bank
US Dollar (USD) Bank AccountsYesNo
Euro (EUR) Bank AccountsYesYes
Other Currencies Available:
  • Australian dollar (AUD)
  • Bahraini dinar (BHD)
  • Brunei dollar (BND)
  • Canadian dollar (CAD)
  • Chinese yuan (CNY)
  • Czech koruna (CZK)
  • Danish krone (DKK)
  • Hong Kong dollar (HKD)
  • Hungarian forint (HUF)
  • Indian rupee (INR)
  • Indonesian rupiah (IDR)
  • Israeli shekel (ILS)
  • Japanese yen (JPY)
  • Kuwaiti dinar (KWD)
  • Malaysian ringgit (MYR)
  • New Zealand dollar (NZD)
  • Norwegian krone (NOK)
  • Omani rial (OMR)
  • Polish zloty (PLN)
  • Qatari riyal (QAR)
  • Saudi riyal (SAR)
  • Singapore dollar (SGD)
  • South African rand (ZAR)
  • South Korean won (KRW)
  • Swiss franc (CHF)
  • Swedish krona (SEK)
  • Thai baht (THB)
  • United Arab Emirates dirham (AED)
No

Other Business Services From HSBC and Cynergy Bank

HSBC Account Types
Other HSBC Services


Cynergy Bank Account Types
Other Cynergy Bank Services


HSBCCynergy Bank
Business LoansYesYes
Commercial MortgagesYesYes
Invoice FinancingYesYes
International PaymentsYesYes
Merchant Payment ServicesYesNo
Card MachinesYesNo
Free Accounting SoftwareNoNo

HSBC vs Cynergy Bank Banking Basics

HSBCCynergy Bank
Bank TypeHigh StreetChallenger
FSCS ProtectionYes, up to £85,000Yes, up to £85,000
FCA Number765112575105
WebsiteHSBC WebsiteCynergy Bank Website

Common Comparison Questions

Does HSBC or Cynergy Bank have better customer reviews?

HSBC scores 1.5 out of 5 based 8,399 Trustpilot reviews. Of these reviews 7% are 5-star and 88% are 1-star.

Whereas, Cynergy Bank scores 4 out of 5 based 2,235 Trustpilot reviews. Of which 58% are 5-star and 27% are 1-star.

Does HSBC or Cynergy Bank have a better App?

HSBC’s iPhone App is rated 4.8 out of 5 based on 1,400,000 reviews. And it’s Android App is rated 4.8 out of 5 based on 260,000 reviews.

In comparison, Cynergy Bank’s iPhone App is rated 1.5 out of 5 based on 350 reviews. And it’s Android App is rated 1.7 out of 5 based on 449 reviews.

Does HSBC or Cynergy Bank have better business savings rates?

HSBC offers the following types of business savings accounts: Business Money Manager, Business Money Market, Clients Deposit with interest rates ranging from 0.10% to 2.02%. (AER)

In contrast, Cynergy Bank offers Business Saver accounts with interest rates ranging from 4.00% to 4.00% (AER).

See Other Comparisons:
HSBC vs Zempler Bank (formerly Cashplus)
HSBC vs Co-operative Bank
HSBC vs Aldermore
HSBC vs Handelsbanken
HSBC vs Anna


For other business bank accounts see our guide here.

 



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We do not provide merchant services nor can we recommend which solution is right for you and your business.
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