Is HSBC or Cumberland Building Society better for your small business?
Below we look at both HSBC and Cumberland Building Society reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
HSBC vs Cumberland Building Society Trustpilot Reviews
| HSBC | Cumberland Building Society | |
| Trustpilot Review Score (out of 5) | 1.5 | 2.5 |
| Percent 5-Star Reviews | 7% | 22% |
| Percent 1- Star Reviews | 88% | 69% |
| Total Number of Reviews | 8,399 | 41 |
https://www.trustpilot.com/review/www.hsbc.co.uk
https://www.trustpilot.com/review/cumberlandbuildingsociety.co.uk
HSBC vs Cumberland Building Society App Reviews
| HSBC | Cumberland Building Society | |
| iPhone Review Score (out of 5) | 4.8 | 4.7 |
| Number of iPhone Reviews | 1,400,000 | 644 |
| Android Review Score (out of 5) | 4.8 | 4.8 |
| Number of Android Reviews | 260,000 | 415 |
https://apps.apple.com/gb/app/hsbc-uk-mobile-banking/id1220329065
https://apps.apple.com/gb/app/cumberland-mobile-banking/id715482935
HSBC vs Cumberland Building Society Account Fees & Charges
| HSBC | Cumberland Building Society | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 12 Months | 12 Months |
| Cheapest Monthly Account Fee | £6.50 | Free |
| Most Expensive Monthly Account Fee | £10 | £5 |
| Electronic Payment Cost (in/out) | 35p | 35p |
| Cash Payments Cost (in/out) | £1.50 | 40p per £100 |
| Cheques (in/out) | 50p per cheque | £1 |
| CHAPS Payments Cost | £17 | £25 |
| SEPA Payments Cost | 20p | No |
HSBC vs Cumberland Building Society Business Savings Rates
| HSBC | Cumberland Building Society | |
| Types of Business Savings Accounts | Business Money Manager, Business Money Market, Clients Deposit | Instant Access, Fixed Term, Notice Savings |
| Lowest Savings Rate (AER) | 0.10% | 3.05% |
| Maximum Savings Rate (AER) | 2.02% | 4.20% |
| Minimum Savings Amount | £1 | £1 |
| Interest Paid On Foreign Currencies | Yes | No |
HSBC vs Cumberland Building Society Account Opening Times
| HSBC | Cumberland Building Society | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 7 to 10 Working days | 5 to 10 minutes |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
HSBC vs Cumberland Building Society Features & Account Types
| HSBC | Cumberland Building Society | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Visa | Visa |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | Yes |
| Branch Locations | UK-wide | Locations in North East England only |
HSBC vs Cumberland Building Society Customer Support Options
| HSBC | Cumberland Building Society | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | Yes |
HSBC vs Cumberland Building Society Foreign Currency Accounts
| HSBC | Cumberland Building Society | |
| US Dollar (USD) Bank Accounts | Yes | Yes |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
| No |
Other Business Services From HSBC and Cumberland Building Society
| HSBC | Cumberland Building Society | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | Yes | Yes |
| Invoice Financing | Yes | No |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | No |
| Card Machines | Yes | No |
| Free Accounting Software | No | Yes |
HSBC vs Cumberland Building Society Banking Basics
| HSBC | Cumberland Building Society | |
| Bank Type | High Street | Building Society |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 765112 | 106074 |
| Website | HSBC Website | Cumberland Building Society Website |
Common Comparison Questions
Does HSBC or Cumberland Building Society have better customer reviews?
HSBC scores 1.5 out of 5 based 8,399 Trustpilot reviews. Of these reviews 7% are 5-star and 88% are 1-star.
Whereas, Cumberland Building Society scores 2.5 out of 5 based 41 Trustpilot reviews. Of which 22% are 5-star and 69% are 1-star.
Does HSBC or Cumberland Building Society have a better App?
HSBC’s iPhone App is rated 4.8 out of 5 based on 1,400,000 reviews. And it’s Android App is rated 4.8 out of 5 based on 260,000 reviews.
In comparison, Cumberland Building Society’s iPhone App is rated 4.7 out of 5 based on 644 reviews. And it’s Android App is rated 4.8 out of 5 based on 415 reviews.
Does HSBC or Cumberland Building Society have better business savings rates?
HSBC offers the following types of business savings accounts: Business Money Manager, Business Money Market, Clients Deposit with interest rates ranging from 0.10% to 2.02%. (AER)
In contrast, Cumberland Building Society offers Instant Access, Fixed Term, Notice Savings accounts with interest rates ranging from 3.05% to 4.20% (AER).
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For other business bank accounts see our guide here.