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HSBC VS Countingup: Business Banking Review & Fee Comparison


By: Ian Wright | Last Updated: May 22, 2025

Is HSBC or Countingup better for your small business?



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Below we look at both HSBC and Countingup reviews on Trustpilot along with their App reviews from Apple and Google.

We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.

HSBC Homepage
HSBC Homepage


Countingup Homepage
Countingup Homepage
 

HSBC vs Countingup Trustpilot Reviews

HSBCCountingup
Trustpilot Review Score (out of 5)1.54.4
Percent 5-Star Reviews7%81%
Percent 1- Star Reviews88%9%
Total Number of Reviews8,3992,382
Sources:
https://www.trustpilot.com/review/www.hsbc.co.uk
https://www.trustpilot.com/review/countingup.com

HSBC vs Countingup App Reviews

HSBCCountingup
iPhone Review Score (out of 5)4.84.7
Number of iPhone Reviews1,400,0002,800
Android Review Score (out of 5)4.84.5
Number of Android Reviews260,0001,300
Sources:
https://apps.apple.com/gb/app/hsbc-uk-mobile-banking/id1220329065
https://apps.apple.com/gb/app/countingup-business-account/id1286828618

HSBC vs Countingup Account Fees & Charges

HSBCCountingup
Free Business Bank AccountYesNo
Free Business Account Term Length12 MonthsNA
Cheapest Monthly Account Fee£6.50£3
Most Expensive Monthly Account Fee£10£18
Electronic Payment Cost (in/out)35p30p
Cash Payments Cost (in/out)£1.50£1
Cheques (in/out)50p per chequeFree
CHAPS Payments Cost£17No
SEPA Payments Cost20pNo

HSBC vs Countingup Business Savings Rates

HSBCCountingup
Types of Business Savings AccountsBusiness Money Manager, Business Money Market, Clients DepositNone
Lowest Savings Rate (AER)0.10%NA
Maximum Savings Rate (AER)2.02%NA
Minimum Savings Amount£1NA
Interest Paid On Foreign CurrenciesYesYes
 

HSBC vs Countingup Account Opening Times

HSBCCountingup
Can You Apply Online?YesYes
How Long Does Opening An
Account Typically Take?
7 to 10 Working days5 minutes
Do They Check Your Credit?YesNo
Current Account Switch ServiceYesYes

HSBC vs Countingup Features & Account Types

HSBC Account Types
HSBC Features & Account Types


Countingup Account Types
Countingup Features & Account Types


HSBCCountingup
Business Current AccountYesYes
Business Savings AccountYesYes
Business Credit CardYesNo
Business OverdraftYesNo
Accounts For StartupsYesYes
Accounts For CharitiesYesNo
Accounts For Sole TradersYesYes
Joint Business Accounts AvailableYesYes
Card TypeVisaMastercard
Online BankingYesNo
Mobile BankingYesYes
In Person/Branch BankingYesNo
Branch LocationsUK-wideNone, online only

HSBC vs Countingup Customer Support Options

HSBCCountingup
Phone Support AvailableYesNo
Email Support AvailableYesYes
App Based Support YesYes
Web Based SupportYesYes
In person Customer SupportYesNo

HSBC vs Countingup Foreign Currency Accounts

HSBCCountingup
US Dollar (USD) Bank AccountsYesYes
Euro (EUR) Bank AccountsYesYes
Other Currencies Available:
  • Australian dollar (AUD)
  • Bahraini dinar (BHD)
  • Brunei dollar (BND)
  • Canadian dollar (CAD)
  • Chinese yuan (CNY)
  • Czech koruna (CZK)
  • Danish krone (DKK)
  • Hong Kong dollar (HKD)
  • Hungarian forint (HUF)
  • Indian rupee (INR)
  • Indonesian rupiah (IDR)
  • Israeli shekel (ILS)
  • Japanese yen (JPY)
  • Kuwaiti dinar (KWD)
  • Malaysian ringgit (MYR)
  • New Zealand dollar (NZD)
  • Norwegian krone (NOK)
  • Omani rial (OMR)
  • Polish zloty (PLN)
  • Qatari riyal (QAR)
  • Saudi riyal (SAR)
  • Singapore dollar (SGD)
  • South African rand (ZAR)
  • South Korean won (KRW)
  • Swiss franc (CHF)
  • Swedish krona (SEK)
  • Thai baht (THB)
  • United Arab Emirates dirham (AED)
  • GBP (British Pound)
  • EUR (Euro)
  • USD (US Dollar)
  • CAD (Canadian Dollar)
  • AUD (Australian Dollar)
  • NZD (New Zealand Dollar)
  • CHF (Swiss Franc)
  • SEK (Swedish Krona)
  • DKK (Danish Krone)
  • NOK (Norwegian Krone)

Other Business Services From HSBC and Countingup

HSBC Account Types
Other HSBC Services


Countingup Account Types
Other Countingup Services


HSBCCountingup
Business LoansYesNo
Commercial MortgagesYesNo
Invoice FinancingYesNo
International PaymentsYesYes
Merchant Payment ServicesYesNo
Card MachinesYesNo
Free Accounting SoftwareNoYes

HSBC vs Countingup Banking Basics

HSBCCountingup
Bank TypeHigh StreetChallenger
FSCS ProtectionYes, up to £85,000No
FCA Number765112900010
WebsiteHSBC WebsiteCountingup Website

Common Comparison Questions

Does HSBC or Countingup have better customer reviews?

HSBC scores 1.5 out of 5 based 8,399 Trustpilot reviews. Of these reviews 7% are 5-star and 88% are 1-star.

Whereas, Countingup scores 4.4 out of 5 based 2,382 Trustpilot reviews. Of which 81% are 5-star and 9% are 1-star.

Does HSBC or Countingup have a better App?

HSBC’s iPhone App is rated 4.8 out of 5 based on 1,400,000 reviews. And it’s Android App is rated 4.8 out of 5 based on 260,000 reviews.

In comparison, Countingup’s iPhone App is rated 4.7 out of 5 based on 2,800 reviews. And it’s Android App is rated 4.5 out of 5 based on 1,300 reviews.

Does HSBC or Countingup have better business savings rates?

HSBC offers the following types of business savings accounts: Business Money Manager, Business Money Market, Clients Deposit with interest rates ranging from 0.10% to 2.02%. (AER)

In contrast, Countingup offers None accounts with interest rates ranging from NA to NA (AER).

See Other Comparisons:
HSBC vs State Bank of India (UK)
HSBC vs Charity Bank
HSBC vs Cumberland Building Society
HSBC vs Redwood Bank
HSBC vs Amaiz


For other business bank accounts see our guide here.

 



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We do not provide merchant services nor can we recommend which solution is right for you and your business.
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