Is HSBC or Charity Bank better for your small business?
Below we look at both HSBC and Charity Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


HSBC vs Charity Bank Trustpilot Reviews
HSBC | Charity Bank | |
Trustpilot Review Score (out of 5) | 1.5 | 3.3 |
Percent 5-Star Reviews | 7% | 33% |
Percent 1- Star Reviews | 88% | 34% |
Total Number of Reviews | 8,399 | 3 |
https://www.trustpilot.com/review/www.hsbc.co.uk
https://www.trustpilot.com/review/charitybank.org
HSBC vs Charity Bank App Reviews
HSBC | Charity Bank | |
iPhone Review Score (out of 5) | 4.8 | No Rating |
Number of iPhone Reviews | 1,400,000 | No Reviews |
Android Review Score (out of 5) | 4.8 | No Rating |
Number of Android Reviews | 260,000 | No Reviews |
https://apps.apple.com/gb/app/hsbc-uk-mobile-banking/id1220329065
https://www.apple.com/uk/app-store/
HSBC vs Charity Bank Account Fees & Charges
HSBC | Charity Bank | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | 12 Months | NA |
Cheapest Monthly Account Fee | £6.50 | Free |
Most Expensive Monthly Account Fee | £10 | Free |
Electronic Payment Cost (in/out) | 35p | No |
Cash Payments Cost (in/out) | £1.50 | Free |
Cheques (in/out) | 50p per cheque | Free |
CHAPS Payments Cost | £17 | £10 |
SEPA Payments Cost | 20p | 20p |
HSBC vs Charity Bank Business Savings Rates
HSBC | Charity Bank | |
Types of Business Savings Accounts | Business Money Manager, Business Money Market, Clients Deposit | CITR accounts, Easy Access, Notice Accounts, Fixed Account |
Lowest Savings Rate (AER) | 0.10% | 2.02% |
Maximum Savings Rate (AER) | 2.02% | 4.51% |
Minimum Savings Amount | £1 | £1,000 |
Interest Paid On Foreign Currencies | Yes | No |
HSBC vs Charity Bank Account Opening Times
HSBC | Charity Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 7 to 10 Working days | Undisclosed |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
HSBC vs Charity Bank Features & Account Types


HSBC | Charity Bank | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | No |
Business Overdraft | Yes | No |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Visa | Mastercard |
Online Banking | Yes | Yes |
Mobile Banking | Yes | No |
In Person/Branch Banking | Yes | No |
Branch Locations | UK-wide | Tonbridge |
HSBC vs Charity Bank Customer Support Options
HSBC | Charity Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | No |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
HSBC vs Charity Bank Foreign Currency Accounts
HSBC | Charity Bank | |
US Dollar (USD) Bank Accounts | Yes | No |
Euro (EUR) Bank Accounts | Yes | No |
Other Currencies Available: |
| No |
Other Business Services From HSBC and Charity Bank


HSBC | Charity Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | No | No |
HSBC vs Charity Bank Banking Basics
HSBC | Charity Bank | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 765112 | 207701 |
Website | HSBC Website | Charity Bank Website |
Common Comparison Questions
Does HSBC or Charity Bank have better customer reviews?
HSBC scores 1.5 out of 5 based 8,399 Trustpilot reviews. Of these reviews 7% are 5-star and 88% are 1-star.
Whereas, Charity Bank scores 3.3 out of 5 based 3 Trustpilot reviews. Of which 33% are 5-star and 34% are 1-star.
Does HSBC or Charity Bank have a better App?
HSBC’s iPhone App is rated 4.8 out of 5 based on 1,400,000 reviews. And it’s Android App is rated 4.8 out of 5 based on 260,000 reviews.
In comparison, Charity Bank’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does HSBC or Charity Bank have better business savings rates?
HSBC offers the following types of business savings accounts: Business Money Manager, Business Money Market, Clients Deposit with interest rates ranging from 0.10% to 2.02%. (AER)
In contrast, Charity Bank offers CITR accounts, Easy Access, Notice Accounts, Fixed Account accounts with interest rates ranging from 2.02% to 4.51% (AER).
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For other business bank accounts see our guide here.