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HSBC VS Zempler Bank (formerly Cashplus): Business Banking Review & Fee Comparison


By: Ian Wright | Last Updated: May 22, 2025

Is HSBC or Zempler Bank (formerly Cashplus) better for your small business?



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Below we look at both HSBC and Zempler Bank (formerly Cashplus) reviews on Trustpilot along with their App reviews from Apple and Google.

We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.

HSBC Homepage
HSBC Homepage


Zempler Bank (formerly Cashplus) Homepage
Zempler Bank (formerly Cashplus) Homepage
 

HSBC vs Zempler Bank (formerly Cashplus) Trustpilot Reviews

HSBCZempler Bank (formerly Cashplus)
Trustpilot Review Score (out of 5)1.53.7
Percent 5-Star Reviews7%54%
Percent 1- Star Reviews88%30%
Total Number of Reviews8,3999,921
Sources:
https://www.trustpilot.com/review/www.hsbc.co.uk
https://www.trustpilot.com/review/www.cashplus.com

HSBC vs Zempler Bank (formerly Cashplus) App Reviews

HSBCZempler Bank (formerly Cashplus)
iPhone Review Score (out of 5)4.84.7
Number of iPhone Reviews1,400,00048,000
Android Review Score (out of 5)4.84.5
Number of Android Reviews260,00023,400
Sources:
https://apps.apple.com/gb/app/hsbc-uk-mobile-banking/id1220329065
https://apps.apple.com/gb/app/cashplus-bank/id709473017

HSBC vs Zempler Bank (formerly Cashplus) Account Fees & Charges

HSBCZempler Bank (formerly Cashplus)
Free Business Bank AccountYesYes
Free Business Account Term Length12 MonthsNo Limit
Cheapest Monthly Account Fee£6.50No
Most Expensive Monthly Account Fee£10£9
Electronic Payment Cost (in/out)35pFree / 30p
Cash Payments Cost (in/out)£1.500.5% / £2
Cheques (in/out)50p per chequeUnknown
CHAPS Payments Cost£17£20
SEPA Payments Cost20p£15

HSBC vs Zempler Bank (formerly Cashplus) Business Savings Rates

HSBCZempler Bank (formerly Cashplus)
Types of Business Savings AccountsBusiness Money Manager, Business Money Market, Clients DepositNone
Lowest Savings Rate (AER)0.10%NA
Maximum Savings Rate (AER)2.02%NA
Minimum Savings Amount£1NA
Interest Paid On Foreign CurrenciesYesNo
 

HSBC vs Zempler Bank (formerly Cashplus) Account Opening Times

HSBCZempler Bank (formerly Cashplus)
Can You Apply Online?YesYes
How Long Does Opening An
Account Typically Take?
7 to 10 Working days1 day
Do They Check Your Credit?YesNo
Current Account Switch ServiceYesNo

HSBC vs Zempler Bank (formerly Cashplus) Features & Account Types

HSBC Account Types
HSBC Features & Account Types


Zempler Bank (formerly Cashplus) Account Types
Zempler Bank (formerly Cashplus) Features & Account Types


HSBCZempler Bank (formerly Cashplus)
Business Current AccountYesYes
Business Savings AccountYesNo
Business Credit CardYesYes
Business OverdraftYesYes
Accounts For StartupsYesYes
Accounts For CharitiesYesYes
Accounts For Sole TradersYesYes
Joint Business Accounts AvailableYesYes
Card TypeVisaMastercard
Online BankingYesYes
Mobile BankingYesYes
In Person/Branch BankingYesNo
Branch LocationsUK-wideNone, online only

HSBC vs Zempler Bank (formerly Cashplus) Customer Support Options

HSBCZempler Bank (formerly Cashplus)
Phone Support AvailableYesYes
Email Support AvailableYesYes
App Based Support YesYes
Web Based SupportYesYes
In person Customer SupportYesNo

HSBC vs Zempler Bank (formerly Cashplus) Foreign Currency Accounts

HSBCZempler Bank (formerly Cashplus)
US Dollar (USD) Bank AccountsYesYes
Euro (EUR) Bank AccountsYesYes
Other Currencies Available:
  • Australian dollar (AUD)
  • Bahraini dinar (BHD)
  • Brunei dollar (BND)
  • Canadian dollar (CAD)
  • Chinese yuan (CNY)
  • Czech koruna (CZK)
  • Danish krone (DKK)
  • Hong Kong dollar (HKD)
  • Hungarian forint (HUF)
  • Indian rupee (INR)
  • Indonesian rupiah (IDR)
  • Israeli shekel (ILS)
  • Japanese yen (JPY)
  • Kuwaiti dinar (KWD)
  • Malaysian ringgit (MYR)
  • New Zealand dollar (NZD)
  • Norwegian krone (NOK)
  • Omani rial (OMR)
  • Polish zloty (PLN)
  • Qatari riyal (QAR)
  • Saudi riyal (SAR)
  • Singapore dollar (SGD)
  • South African rand (ZAR)
  • South Korean won (KRW)
  • Swiss franc (CHF)
  • Swedish krona (SEK)
  • Thai baht (THB)
  • United Arab Emirates dirham (AED)
No

Other Business Services From HSBC and Zempler Bank (formerly Cashplus)

HSBC Account Types
Other HSBC Services


Zempler Bank (formerly Cashplus) Account Types
Other Zempler Bank (formerly Cashplus) Services


HSBCZempler Bank (formerly Cashplus)
Business LoansYesYes
Commercial MortgagesYesNo
Invoice FinancingYesYes
International PaymentsYesYes
Merchant Payment ServicesYesYes
Card MachinesYesNo
Free Accounting SoftwareNoNo

HSBC vs Zempler Bank (formerly Cashplus) Banking Basics

HSBCZempler Bank (formerly Cashplus)
Bank TypeHigh StreetChallenger
FSCS ProtectionYes, up to £85,000Yes, up to £85,000
FCA Number765112671140
WebsiteHSBC WebsiteZempler Bank (formerly Cashplus) Website

Common Comparison Questions

Does HSBC or Zempler Bank (formerly Cashplus) have better customer reviews?

HSBC scores 1.5 out of 5 based 8,399 Trustpilot reviews. Of these reviews 7% are 5-star and 88% are 1-star.

Whereas, Zempler Bank (formerly Cashplus) scores 3.7 out of 5 based 9,921 Trustpilot reviews. Of which 54% are 5-star and 30% are 1-star.

Does HSBC or Zempler Bank (formerly Cashplus) have a better App?

HSBC’s iPhone App is rated 4.8 out of 5 based on 1,400,000 reviews. And it’s Android App is rated 4.8 out of 5 based on 260,000 reviews.

In comparison, Zempler Bank (formerly Cashplus)’s iPhone App is rated 4.7 out of 5 based on 48,000 reviews. And it’s Android App is rated 4.5 out of 5 based on 23,400 reviews.

Does HSBC or Zempler Bank (formerly Cashplus) have better business savings rates?

HSBC offers the following types of business savings accounts: Business Money Manager, Business Money Market, Clients Deposit with interest rates ranging from 0.10% to 2.02%. (AER)

In contrast, Zempler Bank (formerly Cashplus) offers None accounts with interest rates ranging from NA to NA (AER).

See Other Comparisons:
HSBC vs Co-operative Bank
HSBC vs Aldermore
HSBC vs Handelsbanken
HSBC vs Anna
HSBC vs Hampshire Trust Bank


For other business bank accounts see our guide here.

 



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We do not provide merchant services nor can we recommend which solution is right for you and your business.
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