Is HSBC or Zempler Bank (formerly Cashplus) better for your small business?
Below we look at both HSBC and Zempler Bank (formerly Cashplus) reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


HSBC vs Zempler Bank (formerly Cashplus) Trustpilot Reviews
HSBC | Zempler Bank (formerly Cashplus) | |
Trustpilot Review Score (out of 5) | 1.5 | 3.7 |
Percent 5-Star Reviews | 7% | 54% |
Percent 1- Star Reviews | 88% | 30% |
Total Number of Reviews | 8,399 | 9,921 |
https://www.trustpilot.com/review/www.hsbc.co.uk
https://www.trustpilot.com/review/www.cashplus.com
HSBC vs Zempler Bank (formerly Cashplus) App Reviews
HSBC | Zempler Bank (formerly Cashplus) | |
iPhone Review Score (out of 5) | 4.8 | 4.7 |
Number of iPhone Reviews | 1,400,000 | 48,000 |
Android Review Score (out of 5) | 4.8 | 4.5 |
Number of Android Reviews | 260,000 | 23,400 |
https://apps.apple.com/gb/app/hsbc-uk-mobile-banking/id1220329065
https://apps.apple.com/gb/app/cashplus-bank/id709473017
HSBC vs Zempler Bank (formerly Cashplus) Account Fees & Charges
HSBC | Zempler Bank (formerly Cashplus) | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | 12 Months | No Limit |
Cheapest Monthly Account Fee | £6.50 | No |
Most Expensive Monthly Account Fee | £10 | £9 |
Electronic Payment Cost (in/out) | 35p | Free / 30p |
Cash Payments Cost (in/out) | £1.50 | 0.5% / £2 |
Cheques (in/out) | 50p per cheque | Unknown |
CHAPS Payments Cost | £17 | £20 |
SEPA Payments Cost | 20p | £15 |
HSBC vs Zempler Bank (formerly Cashplus) Business Savings Rates
HSBC | Zempler Bank (formerly Cashplus) | |
Types of Business Savings Accounts | Business Money Manager, Business Money Market, Clients Deposit | None |
Lowest Savings Rate (AER) | 0.10% | NA |
Maximum Savings Rate (AER) | 2.02% | NA |
Minimum Savings Amount | £1 | NA |
Interest Paid On Foreign Currencies | Yes | No |
HSBC vs Zempler Bank (formerly Cashplus) Account Opening Times
HSBC | Zempler Bank (formerly Cashplus) | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 7 to 10 Working days | 1 day |
Do They Check Your Credit? | Yes | No |
Current Account Switch Service | Yes | No |
HSBC vs Zempler Bank (formerly Cashplus) Features & Account Types


HSBC | Zempler Bank (formerly Cashplus) | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | No |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Visa | Mastercard |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | No |
Branch Locations | UK-wide | None, online only |
HSBC vs Zempler Bank (formerly Cashplus) Customer Support Options
HSBC | Zempler Bank (formerly Cashplus) | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
HSBC vs Zempler Bank (formerly Cashplus) Foreign Currency Accounts
HSBC | Zempler Bank (formerly Cashplus) | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
| No |
Other Business Services From HSBC and Zempler Bank (formerly Cashplus)


HSBC | Zempler Bank (formerly Cashplus) | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | No |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | Yes |
Card Machines | Yes | No |
Free Accounting Software | No | No |
HSBC vs Zempler Bank (formerly Cashplus) Banking Basics
HSBC | Zempler Bank (formerly Cashplus) | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 765112 | 671140 |
Website | HSBC Website | Zempler Bank (formerly Cashplus) Website |
Common Comparison Questions
Does HSBC or Zempler Bank (formerly Cashplus) have better customer reviews?
HSBC scores 1.5 out of 5 based 8,399 Trustpilot reviews. Of these reviews 7% are 5-star and 88% are 1-star.
Whereas, Zempler Bank (formerly Cashplus) scores 3.7 out of 5 based 9,921 Trustpilot reviews. Of which 54% are 5-star and 30% are 1-star.
Does HSBC or Zempler Bank (formerly Cashplus) have a better App?
HSBC’s iPhone App is rated 4.8 out of 5 based on 1,400,000 reviews. And it’s Android App is rated 4.8 out of 5 based on 260,000 reviews.
In comparison, Zempler Bank (formerly Cashplus)’s iPhone App is rated 4.7 out of 5 based on 48,000 reviews. And it’s Android App is rated 4.5 out of 5 based on 23,400 reviews.
Does HSBC or Zempler Bank (formerly Cashplus) have better business savings rates?
HSBC offers the following types of business savings accounts: Business Money Manager, Business Money Market, Clients Deposit with interest rates ranging from 0.10% to 2.02%. (AER)
In contrast, Zempler Bank (formerly Cashplus) offers None accounts with interest rates ranging from NA to NA (AER).
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For other business bank accounts see our guide here.