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Cynergy Bank VS Monese: Business Banking Review & Fee Comparison


By: Ian Wright | Last Updated: May 22, 2025

Is Cynergy Bank or Monese better for your small business?



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Below we look at both Cynergy Bank and Monese reviews on Trustpilot along with their App reviews from Apple and Google.

We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.

Cynergy Bank Homepage
Cynergy Bank Homepage


Monese Homepage
Monese Homepage
 

Cynergy Bank vs Monese Trustpilot Reviews

Cynergy BankMonese
Trustpilot Review Score (out of 5)44.3
Percent 5-Star Reviews58%68%
Percent 1- Star Reviews27%17%
Total Number of Reviews2,23540,330
Sources:
https://www.trustpilot.com/review/cynergybank.co.uk
https://www.trustpilot.com/review/www.monese.com

Cynergy Bank vs Monese App Reviews

Cynergy BankMonese
iPhone Review Score (out of 5)1.54.8
Number of iPhone Reviews35068,100
Android Review Score (out of 5)1.74.5
Number of Android Reviews449101,000
Sources:
https://apps.apple.com/gb/app/cynergy-bank-authenticator/id1497728953
https://apps.apple.com/gb/app/monese-a-banking-alternative/id1102793407

Cynergy Bank vs Monese Account Fees & Charges

Cynergy BankMonese
Free Business Bank AccountYesNo
Free Business Account Term Length12 MonthsNA
Cheapest Monthly Account Fee£25£5.95
Most Expensive Monthly Account Fee£25£14.95
Electronic Payment Cost (in/out)35pFree
Cash Payments Cost (in/out)65p per £1003.5% / 2%
Cheques (in/out)30p / 78pFree
CHAPS Payments Cost£25No
SEPA Payments Cost£6No

Cynergy Bank vs Monese Business Savings Rates

Cynergy BankMonese
Types of Business Savings AccountsBusiness SaverNone
Lowest Savings Rate (AER)4.00%NA
Maximum Savings Rate (AER)4.00%NA
Minimum Savings Amount£1NA
Interest Paid On Foreign CurrenciesYesYes
 

Cynergy Bank vs Monese Account Opening Times

Cynergy BankMonese
Can You Apply Online?YesYes
How Long Does Opening An
Account Typically Take?
15 minutes1 day
Do They Check Your Credit?YesNo
Current Account Switch ServiceYesYes

Cynergy Bank vs Monese Features & Account Types

Cynergy Bank Account Types
Cynergy Bank Features & Account Types


Monese Account Types
Monese Features & Account Types


Cynergy BankMonese
Business Current AccountYesYes
Business Savings AccountYesNo
Business Credit CardYesNo
Business OverdraftYesNo
Accounts For StartupsYesYes
Accounts For CharitiesNoNo
Accounts For Sole TradersYesYes
Joint Business Accounts AvailableYesYes
Card TypeVisaMastercard
Online BankingYesYes
Mobile BankingYesYes
In Person/Branch BankingYesNo
Branch LocationsLondon, Redhill, Birmingham, Manchester and GlasgowNone, online only

Cynergy Bank vs Monese Customer Support Options

Cynergy BankMonese
Phone Support AvailableYesYes
Email Support AvailableYesYes
App Based Support YesYes
Web Based SupportYesYes
In person Customer SupportYesNo

Cynergy Bank vs Monese Foreign Currency Accounts

Cynergy BankMonese
US Dollar (USD) Bank AccountsNoYes
Euro (EUR) Bank AccountsYesYes
Other Currencies Available:No
  • EUR (Euro)
  • USD (United States Dollar)
  • AUD (Australian Dollar)
  • CAD (Canadian Dollar)
  • CHF (Swiss Franc)
  • DKK (Danish Krone)
  • NOK (Norwegian Krone)
  • SEK (Swedish Krona)

Other Business Services From Cynergy Bank and Monese

Cynergy Bank Account Types
Other Cynergy Bank Services


Monese Account Types
Other Monese Services


Cynergy BankMonese
Business LoansYesNo
Commercial MortgagesYesNo
Invoice FinancingYesNo
International PaymentsYesYes
Merchant Payment ServicesNoNo
Card MachinesNoNo
Free Accounting SoftwareNoNo

Cynergy Bank vs Monese Banking Basics

Cynergy BankMonese
Bank TypeChallengerChallenger
FSCS ProtectionYes, up to £85,000No
FCA Number575105900960
WebsiteCynergy Bank WebsiteMonese Website

Common Comparison Questions

Does Cynergy Bank or Monese have better customer reviews?

Cynergy Bank scores 4 out of 5 based 2,235 Trustpilot reviews. Of these reviews 58% are 5-star and 27% are 1-star.

Whereas, Monese scores 4.3 out of 5 based 40,330 Trustpilot reviews. Of which 68% are 5-star and 17% are 1-star.

Does Cynergy Bank or Monese have a better App?

Cynergy Bank’s iPhone App is rated 1.5 out of 5 based on 350 reviews. And it’s Android App is rated 1.7 out of 5 based on 449 reviews.

In comparison, Monese’s iPhone App is rated 4.8 out of 5 based on 68,100 reviews. And it’s Android App is rated 4.5 out of 5 based on 101,000 reviews.

Does Cynergy Bank or Monese have better business savings rates?

Cynergy Bank offers the following types of business savings accounts: Business Saver with interest rates ranging from 4.00% to 4.00%. (AER)

In contrast, Monese offers None accounts with interest rates ranging from NA to NA (AER).

See Other Comparisons:
Cynergy Bank vs Saffron Building Society
Cynergy Bank vs OakNorth
Cynergy Bank vs Airwallex
Cynergy Bank vs Triodos Bank
Cynergy Bank vs Soldo


For other business bank accounts see our guide here.

 



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