Is Cynergy Bank or Zempler Bank (formerly Cashplus) better for your small business?
Below we look at both Cynergy Bank and Zempler Bank (formerly Cashplus) reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Cynergy Bank vs Zempler Bank (formerly Cashplus) Trustpilot Reviews
Cynergy Bank | Zempler Bank (formerly Cashplus) | |
Trustpilot Review Score (out of 5) | 4 | 3.7 |
Percent 5-Star Reviews | 58% | 54% |
Percent 1- Star Reviews | 27% | 30% |
Total Number of Reviews | 2,235 | 9,921 |
https://www.trustpilot.com/review/cynergybank.co.uk
https://www.trustpilot.com/review/www.cashplus.com
Cynergy Bank vs Zempler Bank (formerly Cashplus) App Reviews
Cynergy Bank | Zempler Bank (formerly Cashplus) | |
iPhone Review Score (out of 5) | 1.5 | 4.7 |
Number of iPhone Reviews | 350 | 48,000 |
Android Review Score (out of 5) | 1.7 | 4.5 |
Number of Android Reviews | 449 | 23,400 |
https://apps.apple.com/gb/app/cynergy-bank-authenticator/id1497728953
https://apps.apple.com/gb/app/cashplus-bank/id709473017
Cynergy Bank vs Zempler Bank (formerly Cashplus) Account Fees & Charges
Cynergy Bank | Zempler Bank (formerly Cashplus) | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | 12 Months | No Limit |
Cheapest Monthly Account Fee | £25 | No |
Most Expensive Monthly Account Fee | £25 | £9 |
Electronic Payment Cost (in/out) | 35p | Free / 30p |
Cash Payments Cost (in/out) | 65p per £100 | 0.5% / £2 |
Cheques (in/out) | 30p / 78p | Unknown |
CHAPS Payments Cost | £25 | £20 |
SEPA Payments Cost | £6 | £15 |
Cynergy Bank vs Zempler Bank (formerly Cashplus) Business Savings Rates
Cynergy Bank | Zempler Bank (formerly Cashplus) | |
Types of Business Savings Accounts | Business Saver | None |
Lowest Savings Rate (AER) | 4.00% | NA |
Maximum Savings Rate (AER) | 4.00% | NA |
Minimum Savings Amount | £1 | NA |
Interest Paid On Foreign Currencies | Yes | No |
Cynergy Bank vs Zempler Bank (formerly Cashplus) Account Opening Times
Cynergy Bank | Zempler Bank (formerly Cashplus) | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 15 minutes | 1 day |
Do They Check Your Credit? | Yes | No |
Current Account Switch Service | Yes | No |
Cynergy Bank vs Zempler Bank (formerly Cashplus) Features & Account Types


Cynergy Bank | Zempler Bank (formerly Cashplus) | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | No |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | No | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Visa | Mastercard |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | No |
Branch Locations | London, Redhill, Birmingham, Manchester and Glasgow | None, online only |
Cynergy Bank vs Zempler Bank (formerly Cashplus) Customer Support Options
Cynergy Bank | Zempler Bank (formerly Cashplus) | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
Cynergy Bank vs Zempler Bank (formerly Cashplus) Foreign Currency Accounts
Cynergy Bank | Zempler Bank (formerly Cashplus) | |
US Dollar (USD) Bank Accounts | No | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: | No | No |
Other Business Services From Cynergy Bank and Zempler Bank (formerly Cashplus)


Cynergy Bank | Zempler Bank (formerly Cashplus) | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | No |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | No | Yes |
Card Machines | No | No |
Free Accounting Software | No | No |
Cynergy Bank vs Zempler Bank (formerly Cashplus) Banking Basics
Cynergy Bank | Zempler Bank (formerly Cashplus) | |
Bank Type | Challenger | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 575105 | 671140 |
Website | Cynergy Bank Website | Zempler Bank (formerly Cashplus) Website |
Common Comparison Questions
Does Cynergy Bank or Zempler Bank (formerly Cashplus) have better customer reviews?
Cynergy Bank scores 4 out of 5 based 2,235 Trustpilot reviews. Of these reviews 58% are 5-star and 27% are 1-star.
Whereas, Zempler Bank (formerly Cashplus) scores 3.7 out of 5 based 9,921 Trustpilot reviews. Of which 54% are 5-star and 30% are 1-star.
Does Cynergy Bank or Zempler Bank (formerly Cashplus) have a better App?
Cynergy Bank’s iPhone App is rated 1.5 out of 5 based on 350 reviews. And it’s Android App is rated 1.7 out of 5 based on 449 reviews.
In comparison, Zempler Bank (formerly Cashplus)’s iPhone App is rated 4.7 out of 5 based on 48,000 reviews. And it’s Android App is rated 4.5 out of 5 based on 23,400 reviews.
Does Cynergy Bank or Zempler Bank (formerly Cashplus) have better business savings rates?
Cynergy Bank offers the following types of business savings accounts: Business Saver with interest rates ranging from 4.00% to 4.00%. (AER)
In contrast, Zempler Bank (formerly Cashplus) offers None accounts with interest rates ranging from NA to NA (AER).
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For other business bank accounts see our guide here.