Is Co-operative Bank or HSBC Kinetic better for your small business?
Below we look at both Co-operative Bank and HSBC Kinetic reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Co-operative Bank vs HSBC Kinetic Trustpilot Reviews
Co-operative Bank | HSBC Kinetic | |
Trustpilot Review Score (out of 5) | 4.2 | 1.9 |
Percent 5-Star Reviews | 51% | 0% |
Percent 1- Star Reviews | 39% | 100% |
Total Number of Reviews | 7,699 | 13 |
https://www.trustpilot.com/review/co-operativebank.co.uk
https://www.trustpilot.com/review/hsbckinetic.co.uk
Co-operative Bank vs HSBC Kinetic App Reviews
Co-operative Bank | HSBC Kinetic | |
iPhone Review Score (out of 5) | 4.7 | 4.8 |
Number of iPhone Reviews | 47,800 | 15,000 |
Android Review Score (out of 5) | 4.3 | 4.7 |
Number of Android Reviews | 33,000 | 4,000 |
https://apps.apple.com/gb/app/co-operative-bank/id1439204021
https://apps.apple.com/gb/app/hsbc-kinetic/id1457310350
Co-operative Bank vs HSBC Kinetic Account Fees & Charges
Co-operative Bank | HSBC Kinetic | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | 30 Months | 12 Months |
Cheapest Monthly Account Fee | Free | £6.50 |
Most Expensive Monthly Account Fee | Free | £6.50 |
Electronic Payment Cost (in/out) | Free | Free |
Cash Payments Cost (in/out) | £1.50 per £100 | 1.10% |
Cheques (in/out) | £1.50 | 50p per cheque |
CHAPS Payments Cost | £25 | £17 |
SEPA Payments Cost | No | 24p |
Co-operative Bank vs HSBC Kinetic Business Savings Rates
Co-operative Bank | HSBC Kinetic | |
Types of Business Savings Accounts | Instant access, 35+ day, 95+ day | Instant access, 30+ day, 60+ day |
Lowest Savings Rate (AER) | 1.63% | 1.94% |
Maximum Savings Rate (AER) | 2.51% | 2.02% |
Minimum Savings Amount | No | No |
Interest Paid On Foreign Currencies | No | Yes |
Co-operative Bank vs HSBC Kinetic Account Opening Times
Co-operative Bank | HSBC Kinetic | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 5 Working days | 48 hours |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
Co-operative Bank vs HSBC Kinetic Features & Account Types


Co-operative Bank | HSBC Kinetic | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | No |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | No |
Card Type | Visa | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | No |
Branch Locations | Limited locations accross the UK | Can use HSBC branches for some services |
Co-operative Bank vs HSBC Kinetic Customer Support Options
Co-operative Bank | HSBC Kinetic | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
Co-operative Bank vs HSBC Kinetic Foreign Currency Accounts
Co-operative Bank | HSBC Kinetic | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: | No |
|
Other Business Services From Co-operative Bank and HSBC Kinetic


Co-operative Bank | HSBC Kinetic | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | No |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | Yes |
Card Machines | No | No |
Free Accounting Software | Yes | No |
Co-operative Bank vs HSBC Kinetic Banking Basics
Co-operative Bank | HSBC Kinetic | |
Bank Type | High Street | High Street/Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 990937 | 765112 |
Website | Co-operative Bank Website | HSBC Kinetic Website |
Common Comparison Questions
Does Co-operative Bank or HSBC Kinetic have better customer reviews?
Co-operative Bank scores 4.2 out of 5 based 7,699 Trustpilot reviews. Of these reviews 51% are 5-star and 39% are 1-star.
Whereas, HSBC Kinetic scores 1.9 out of 5 based 13 Trustpilot reviews. Of which 0% are 5-star and 100% are 1-star.
Does Co-operative Bank or HSBC Kinetic have a better App?
Co-operative Bank’s iPhone App is rated 4.7 out of 5 based on 47,800 reviews. And it’s Android App is rated 4.3 out of 5 based on 33,000 reviews.
In comparison, HSBC Kinetic’s iPhone App is rated 4.8 out of 5 based on 15,000 reviews. And it’s Android App is rated 4.7 out of 5 based on 4,000 reviews.
Does Co-operative Bank or HSBC Kinetic have better business savings rates?
Co-operative Bank offers the following types of business savings accounts: Instant access, 35+ day, 95+ day with interest rates ranging from 1.63% to 2.51%. (AER)
In contrast, HSBC Kinetic offers Instant access, 30+ day, 60+ day accounts with interest rates ranging from 1.94% to 2.02% (AER).
See Other Comparisons:Co-operative Bank vs CardOneMoney
Co-operative Bank vs Fair Everywhere
Co-operative Bank vs Countingup
Co-operative Bank vs State Bank of India (UK)
Co-operative Bank vs Charity Bank
For other business bank accounts see our guide here.