Is Co-operative Bank or Cumberland Building Society better for your small business?
Below we look at both Co-operative Bank and Cumberland Building Society reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Co-operative Bank vs Cumberland Building Society Trustpilot Reviews
Co-operative Bank | Cumberland Building Society | |
Trustpilot Review Score (out of 5) | 4.2 | 2.5 |
Percent 5-Star Reviews | 51% | 22% |
Percent 1- Star Reviews | 39% | 69% |
Total Number of Reviews | 7,699 | 41 |
https://www.trustpilot.com/review/co-operativebank.co.uk
https://www.trustpilot.com/review/cumberlandbuildingsociety.co.uk
Co-operative Bank vs Cumberland Building Society App Reviews
Co-operative Bank | Cumberland Building Society | |
iPhone Review Score (out of 5) | 4.7 | 4.7 |
Number of iPhone Reviews | 47,800 | 644 |
Android Review Score (out of 5) | 4.3 | 4.8 |
Number of Android Reviews | 33,000 | 415 |
https://apps.apple.com/gb/app/co-operative-bank/id1439204021
https://apps.apple.com/gb/app/cumberland-mobile-banking/id715482935
Co-operative Bank vs Cumberland Building Society Account Fees & Charges
Co-operative Bank | Cumberland Building Society | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | 30 Months | 12 Months |
Cheapest Monthly Account Fee | Free | Free |
Most Expensive Monthly Account Fee | Free | £5 |
Electronic Payment Cost (in/out) | Free | 35p |
Cash Payments Cost (in/out) | £1.50 per £100 | 40p per £100 |
Cheques (in/out) | £1.50 | £1 |
CHAPS Payments Cost | £25 | £25 |
SEPA Payments Cost | No | No |
Co-operative Bank vs Cumberland Building Society Business Savings Rates
Co-operative Bank | Cumberland Building Society | |
Types of Business Savings Accounts | Instant access, 35+ day, 95+ day | Instant Access, Fixed Term, Notice Savings |
Lowest Savings Rate (AER) | 1.63% | 3.05% |
Maximum Savings Rate (AER) | 2.51% | 4.20% |
Minimum Savings Amount | No | £1 |
Interest Paid On Foreign Currencies | No | No |
Co-operative Bank vs Cumberland Building Society Account Opening Times
Co-operative Bank | Cumberland Building Society | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 5 Working days | 5 to 10 minutes |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
Co-operative Bank vs Cumberland Building Society Features & Account Types


Co-operative Bank | Cumberland Building Society | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Visa | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | Yes |
Branch Locations | Limited locations accross the UK | Locations in North East England only |
Co-operative Bank vs Cumberland Building Society Customer Support Options
Co-operative Bank | Cumberland Building Society | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | Yes |
Co-operative Bank vs Cumberland Building Society Foreign Currency Accounts
Co-operative Bank | Cumberland Building Society | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: | No | No |
Other Business Services From Co-operative Bank and Cumberland Building Society


Co-operative Bank | Cumberland Building Society | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | No | No |
Free Accounting Software | Yes | Yes |
Co-operative Bank vs Cumberland Building Society Banking Basics
Co-operative Bank | Cumberland Building Society | |
Bank Type | High Street | Building Society |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 990937 | 106074 |
Website | Co-operative Bank Website | Cumberland Building Society Website |
Common Comparison Questions
Does Co-operative Bank or Cumberland Building Society have better customer reviews?
Co-operative Bank scores 4.2 out of 5 based 7,699 Trustpilot reviews. Of these reviews 51% are 5-star and 39% are 1-star.
Whereas, Cumberland Building Society scores 2.5 out of 5 based 41 Trustpilot reviews. Of which 22% are 5-star and 69% are 1-star.
Does Co-operative Bank or Cumberland Building Society have a better App?
Co-operative Bank’s iPhone App is rated 4.7 out of 5 based on 47,800 reviews. And it’s Android App is rated 4.3 out of 5 based on 33,000 reviews.
In comparison, Cumberland Building Society’s iPhone App is rated 4.7 out of 5 based on 644 reviews. And it’s Android App is rated 4.8 out of 5 based on 415 reviews.
Does Co-operative Bank or Cumberland Building Society have better business savings rates?
Co-operative Bank offers the following types of business savings accounts: Instant access, 35+ day, 95+ day with interest rates ranging from 1.63% to 2.51%. (AER)
In contrast, Cumberland Building Society offers Instant Access, Fixed Term, Notice Savings accounts with interest rates ranging from 3.05% to 4.20% (AER).
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For other business bank accounts see our guide here.