Is Zempler Bank (formerly Cashplus) or Cumberland Building Society better for your small business?
Below we look at both Zempler Bank (formerly Cashplus) and Cumberland Building Society reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Zempler Bank (formerly Cashplus) vs Cumberland Building Society Trustpilot Reviews
Zempler Bank (formerly Cashplus) | Cumberland Building Society | |
Trustpilot Review Score (out of 5) | 3.7 | 2.5 |
Percent 5-Star Reviews | 54% | 22% |
Percent 1- Star Reviews | 30% | 69% |
Total Number of Reviews | 9,921 | 41 |
https://www.trustpilot.com/review/www.cashplus.com
https://www.trustpilot.com/review/cumberlandbuildingsociety.co.uk
Zempler Bank (formerly Cashplus) vs Cumberland Building Society App Reviews
Zempler Bank (formerly Cashplus) | Cumberland Building Society | |
iPhone Review Score (out of 5) | 4.7 | 4.7 |
Number of iPhone Reviews | 48,000 | 644 |
Android Review Score (out of 5) | 4.5 | 4.8 |
Number of Android Reviews | 23,400 | 415 |
https://apps.apple.com/gb/app/cashplus-bank/id709473017
https://apps.apple.com/gb/app/cumberland-mobile-banking/id715482935
Zempler Bank (formerly Cashplus) vs Cumberland Building Society Account Fees & Charges
Zempler Bank (formerly Cashplus) | Cumberland Building Society | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | No Limit | 12 Months |
Cheapest Monthly Account Fee | No | Free |
Most Expensive Monthly Account Fee | £9 | £5 |
Electronic Payment Cost (in/out) | Free / 30p | 35p |
Cash Payments Cost (in/out) | 0.5% / £2 | 40p per £100 |
Cheques (in/out) | Unknown | £1 |
CHAPS Payments Cost | £20 | £25 |
SEPA Payments Cost | £15 | No |
Zempler Bank (formerly Cashplus) vs Cumberland Building Society Business Savings Rates
Zempler Bank (formerly Cashplus) | Cumberland Building Society | |
Types of Business Savings Accounts | None | Instant Access, Fixed Term, Notice Savings |
Lowest Savings Rate (AER) | NA | 3.05% |
Maximum Savings Rate (AER) | NA | 4.20% |
Minimum Savings Amount | NA | £1 |
Interest Paid On Foreign Currencies | No | No |
Zempler Bank (formerly Cashplus) vs Cumberland Building Society Account Opening Times
Zempler Bank (formerly Cashplus) | Cumberland Building Society | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 1 day | 5 to 10 minutes |
Do They Check Your Credit? | No | Yes |
Current Account Switch Service | No | Yes |
Zempler Bank (formerly Cashplus) vs Cumberland Building Society Features & Account Types


Zempler Bank (formerly Cashplus) | Cumberland Building Society | |
Business Current Account | Yes | Yes |
Business Savings Account | No | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | No | Yes |
Branch Locations | None, online only | Locations in North East England only |
Zempler Bank (formerly Cashplus) vs Cumberland Building Society Customer Support Options
Zempler Bank (formerly Cashplus) | Cumberland Building Society | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | No | Yes |
Zempler Bank (formerly Cashplus) vs Cumberland Building Society Foreign Currency Accounts
Zempler Bank (formerly Cashplus) | Cumberland Building Society | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: | No | No |
Other Business Services From Zempler Bank (formerly Cashplus) and Cumberland Building Society


Zempler Bank (formerly Cashplus) | Cumberland Building Society | |
Business Loans | Yes | Yes |
Commercial Mortgages | No | Yes |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | No | No |
Free Accounting Software | No | Yes |
Zempler Bank (formerly Cashplus) vs Cumberland Building Society Banking Basics
Zempler Bank (formerly Cashplus) | Cumberland Building Society | |
Bank Type | Challenger | Building Society |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 671140 | 106074 |
Website | Zempler Bank (formerly Cashplus) Website | Cumberland Building Society Website |
Common Comparison Questions
Does Zempler Bank (formerly Cashplus) or Cumberland Building Society have better customer reviews?
Zempler Bank (formerly Cashplus) scores 3.7 out of 5 based 9,921 Trustpilot reviews. Of these reviews 54% are 5-star and 30% are 1-star.
Whereas, Cumberland Building Society scores 2.5 out of 5 based 41 Trustpilot reviews. Of which 22% are 5-star and 69% are 1-star.
Does Zempler Bank (formerly Cashplus) or Cumberland Building Society have a better App?
Zempler Bank (formerly Cashplus) ‘s iPhone App is rated 4.7 out of 5 based on 48,000 reviews. And it’s Android App is rated 4.5 out of 5 based on 23,400 reviews.
In comparison, Cumberland Building Society’s iPhone App is rated 4.7 out of 5 based on 644 reviews. And it’s Android App is rated 4.8 out of 5 based on 415 reviews.
Does Zempler Bank (formerly Cashplus) or Cumberland Building Society have better business savings rates?
Zempler Bank (formerly Cashplus) offers the following types of business savings accounts: None with interest rates ranging from NA to NA. (AER)
In contrast, Cumberland Building Society offers Instant Access, Fixed Term, Notice Savings accounts with interest rates ranging from 3.05% to 4.20% (AER).
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For other business bank accounts see our guide here.